ISO 9001 Lead Auditor Training in Windhoek

ISO 9001 Lead Auditor Training Course Outline 

Module 1: Introduction 

• Scope
• Normative References
• Terms and Definitions

Module 2: Context of the Organisation

• Understanding the Organisation and Its Context
• Understanding the Needs and Expectations of Interested Parties
• Determining the Scope of the Quality Management System
• Quality Management System

Module 3: Leadership

• Leadership and Commitment
• Quality Policy
• Roles, Responsibilities and Authorities

Module 4: Planning

• Actions to Address Risks and Opportunities
• Quality Objectives and Planning to Achieve Them
• Planning of Changes

Module 5: Support

• Resources
• Competence
• Awareness
• Communication
• Documented Information

Module 6: Operation

• Operational Planning and Control
• Requirements for Products and Services
• Design and Development of Products and Services
• Control of Externally Provided Processes, Products and Services
• Production and Service Provision
• Release of Products and Services
• Control of Nonconforming Outputs

Module 7: Performance Evaluation

• Monitoring, Measurement, Analysis and Evaluation
• Internal Audit
• Management Review

Module 8: Improvement

• Continual Improvement
• Nonconformity and Corrective Action

Module 9: Fundamentals of Quality Management System Auditing

• Purpose and Objectives of QMS Auditing
• First-Party, Second-Party and Third-Party Audits
• Quality Management System Audit Concepts
• Role of Auditing in QMS Effectiveness

Module 10: Principles of Auditing

• Integrity and Professional Conduct
• Fair Presentation
• Due Professional Care
• Confidentiality and Independence

Module 11: Evidence-Based Auditing

• Evidence-Based Audit Approach
• Objective Evidence and Audit Evidence
• Verification and Corroboration of Evidence
• Sufficiency and Appropriateness of Audit Evidence

Module 12: Risk-Based Auditing

• Risk-Based Audit Thinking
• Identifying Audit Risks and Opportunities
• Determining Audit Priorities
• Integrating Risk Considerations into Audit Activities

Module 13: Audit Programme Management

• Establishing Audit Programme Objectives
• Determining Audit Programme Scope
• Audit Programme Resources and Responsibilities
• Monitoring and Reviewing the Audit Programme

Module 14: Audit Programme Planning

• Determining Audit Frequency and Priorities
• Considering Process Importance
• Considering Previous Audit Results
• Addressing Changes Affecting the Audit Programme

Module 15: Auditor Competence

• Auditor Knowledge and Skills
• QMS and Audit Competence
• Maintaining Auditor Competence
• Evaluating Auditor Performance

Module 16: Lead Auditor Responsibilities

• Responsibilities of the Lead Auditor
• Managing Audit Team Activities
• Coordinating Audit Team Communication
• Maintaining Objectivity and Impartiality

Module 17: Audit Team Selection and Management

• Selecting Appropriate Auditors
• Assigning Audit Responsibilities
• Managing Auditor Independence
• Coordinating Multi-Auditor Activities

Module 18: Audit Initiation

• Establishing Initial Contact with the Auditee
• Determining Audit Feasibility
• Confirming Audit Objectives, Scope and Criteria
• Establishing Audit Arrangements

Module 19: Audit Preparation

• Reviewing Relevant QMS Information
• Developing the Audit Plan
• Preparing Audit Working Documents
• Allocating Time and Audit Responsibilities

Module 20: Audit Objectives, Scope and Criteria

• Establishing Audit Objectives
• Defining Audit Scope and Boundaries
• Determining Audit Criteria
• Establishing Audit Evidence Requirements

Module 21: Opening the Audit

• Purpose of the Opening Meeting
• Confirming Audit Arrangements
• Introducing the Audit Team and Responsibilities
• Establishing Communication and Reporting Arrangements

Module 22: Conducting the Audit

• Collecting Audit Evidence
• Interviewing Relevant Personnel
• Observing Processes and Activities
• Reviewing Relevant Documented Information

Module 23: Process-Based Auditing

• Understanding the Process Approach
• Auditing Process Inputs and Outputs
• Evaluating Process Sequence and Interaction
• Assessing Process Performance and Controls

Module 24: Auditing Organisational Context and Leadership

• Auditing Organisational Context
• Auditing Interested Party Requirements
• Auditing QMS Scope
• Auditing Leadership and Quality Policy

Module 25: Auditing Planning and Support

• Auditing Risks and Opportunities
• Auditing Quality Objectives and Planning
• Auditing Resources and Competence
• Auditing Awareness, Communication and Documented Information

Module 26: Auditing Operational Processes

• Auditing Operational Planning and Control
• Auditing Customer and Product or Service Requirements
• Auditing Design and Development
• Auditing External Provider Controls

Module 27: Auditing Performance and Improvement

• Auditing Monitoring, Measurement, Analysis and Evaluation
• Auditing Customer Satisfaction
• Auditing Internal Audit and Management Review
• Auditing Continual Improvement and Corrective Action

Module 28: Audit Findings and Nonconformities

• Identifying Conformity and Nonconformity
• Evaluating Audit Findings Against Audit Criteria
• Recording Objective Evidence
• Formulating Clear and Defensible Findings

Who Should Attend this ISO 9001 Lead Auditor Training?

This ISO 9001 Lead Auditor Training is suitable for professionals who want to strengthen their knowledge of Quality Management System auditing and audit leadership. It is particularly relevant to professionals responsible for quality and organisational improvement, such as:

• Quality Managers
• Quality Assurance Managers
• Internal Auditors
• Lead Auditors
• Compliance Managers
• Quality Management Professionals
• Process Improvement Managers
• Audit Programme Managers

Prerequisites for the ISO 9001 Lead Auditor Training

There are no formal prerequisites to attend this ISO 9001 Lead Auditor Training. However, prior knowledge of Quality Management Systems, ISO 9001 requirements, or auditing principles would be beneficial for delegates.

ISO 9001 Lead Auditor Training Overview

ISO 9001 Lead Auditor Training develops advanced knowledge of Quality Management System auditing and the responsibilities involved in leading audits. It helps delegates understand how audits are planned, conducted, managed, and evaluated against defined criteria.

Delegates will develop skills in audit planning, evidence collection, risk-based auditing, process evaluation, team coordination, and reporting audit findings. They will also learn how to assess conformity, identify nonconformities, and support effective audit programme management.

This 5-Day course offered by The Knowledge Academy helps delegates lead and manage Quality Management System audits effectively. They will be better equipped to evaluate audit evidence, coordinate audit teams, assess organisational processes, and report clear audit findings.

ISO 9001 Lead Auditor Training Course Objectives

• To explain the key requirements and principles of ISO 9001
• To apply auditing principles when planning and conducting QMS audits
• To evaluate objective evidence and identify conformity and nonconformity
• To plan and manage audit programmes using risk-based approaches
• To lead audit teams and coordinate audit activities effectively
• To assess organisational processes and formulate clear audit findings

Learning Outcomes of this ISO 9001 Lead Auditor Training

Upon completing this ISO 9001 Lead Auditor Training, delegates will be able to plan, conduct, and manage Quality Management System audits using structured auditing approaches. They will also be better equipped to lead audit teams, evaluate objective evidence, assess process effectiveness, identify nonconformities, and communicate clear audit findings.

What’s Included in this ISO 9001 Lead Auditor Training?

• ISO 9001 Lead Auditor Examination
• World-Class Training Sessions from Experienced Instructors
• ISO 9001 Lead Auditor Certificate
• Digital Delegate Pack

ISO 9001 Lead Auditor Exam Information 

To achieve the ISO 9001 Lead Auditor, candidates will need to sit for an examination. The exam format is as follows: 

• Question Type: Multiple Choice 
• Total Questions: 30 
• Total Marks: 30 Marks 
• Pass Mark: 50%, or 15/30 Marks 
• Duration: 40 Minutes
• Open Book/ Closed Book: Closed Book