ITIL® 5 AI Governance Course in Taipa

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ITIL® 5 AI Governance Training Course

Taipa

ITIL® 5 AI Governance Course in Taipa introduces the principles for governing Artificial Intelligence within IT service environments. The course explores responsible AI adoption, risk management, and regulatory considerations aligned with ITIL practices and governance frameworks across organisations globally.

Build practical knowledge with our ITIL® 5 AI Governance Training Course
Develop skills to assess AI governance readiness and define suitable controls
Explore ITIL governance models for effective AI oversight and accountability

Dates & Prices

ITIL® 5 AI Governance Training Course Overview and Exam Details

Course syllabus

Exams

Who it’s for

What’s included

FAQs

ITIL® 5 AI Governance Training Course Outline

Module 1: The AI World and the Need for AI Governance

Introduction to AI
AI Governance Key Terms and Concepts

Module 2: What is Governance?

Governance

Module 3: What is AI and what can be Governed?

Understand when to use Different Types of AI
Describe Key Characteristics of AI like
Describe AI Risks

Module 4: When AI Governance Fails: Capabilities, Risks, and Controls

The ITIL AI Capability Model
AI Risks and Challenges
AI and Strategy
AI Governance Key Terms and Concepts

Module 5: ITIL as a Governance Toolkit

ITIL
Describe how AI can assist in ITIL product and Service Lifecycle Management Activities
How AI Enables Automation Across Value Chain Activities

Module 6: ITIL AI Governance Improvement Model: Assess and Stress-Test and Define and Design

AI Governance Key Terms and Concepts
The ITIL AI Governance Improvement Model and Governance Patterns
Assessing and Stress-Testing AI Governance Readiness (Assess step)
Defining Governance Requirements and Designing Adjustments (Design step)
Holistic and End-to-End Scenario Application

Module 7: ITIL AI Governance Improvement Model: Implement and Maintain

Implementing AI Governance Adjustments (Implement step)
Maintaining, Assuring, and Improving AI Governance (Maintain step)
Governance Orientation, Stewardship, and Continual Improvement
Compliance, Regulation, and External Alignment
Implementing AI Governance Improvements
Maintaining the AI Governance System
Holistic and End-to-End Scenario Application

Module 8: AI in your World: unlock AI in your Role, Industry, and Organisational Function

AI Value in Industries and Organisational Functions
Scenario Context and Governance Baseline

Module 9: Connecting AI Governance with Frameworks, Regulations, and Standards

The ITIL AI Governance Improvement Model and Governance Patterns
Holistic and End-to-End Scenario Application

ITIL® 5 AI Governance Exam Information

The ITIL® 5 AI Governance Exam assesses delegates’ understanding of AI governance principles, risks, controls, and the application of ITIL guidance across AI-enabled products, services, and organisational activities. It also evaluates their ability to apply governance and improvement approaches in practical scenarios.

The ITIL® 5 AI Governance Exam is in the following format:

Question Type: Multiple Choice
Total Questions: 40
Pass Score: 70%
Duration: 90 Minutes
Open Book/Closed Book: Open Book

Who Should Attend this ITIL® 5 AI Governance Training Course?

The ITIL® 5 AI Governance Training Course is suitable for professionals responsible for governing, managing, implementing, or overseeing AI within digital services and organisational environments. This training is particularly beneficial for:

IT Service Managers
Business Leaders and Executives
AI Governance Professionals
Risk and Compliance Managers
Data and Business Analysts
Project Managers
Technology and Digital Transformation Leaders

Prerequisites for the ITIL® 5 AI Governance Training Course

There are no formal prerequisites to attend this ITIL® 5 AI Governance Training Course. However, a basic understanding of ITIL concepts, AI, digital services, or governance would be beneficial for delegates.

ITIL® 5 AI Governance Training Course Overview

The ITIL® 5 AI Governance Training Course is an extension module of ITIL® Version 5 that develops a structured understanding of AI Governance within organisational and service management environments. Covering AI risks, controls, governance principles, the ITIL AI Capability Model, and the ITIL AI Governance Improvement Model, this course provides foundational knowledge of responsible AI governance.

Delegates will develop skills in assessing governance readiness, defining requirements, implementing improvements, and maintaining effective governance practices. They will also strengthen their ability to align AI use with strategy, compliance, and continual improvement.

This 2-Day course by The Knowledge Academy helps delegates apply ITIL® 5 AI Governance principles in practical organisational scenarios. They will be better equipped to evaluate AI risks, strengthen controls, and support effective AI governance across services and functions.

ITIL® 5 AI Governance Training Course Objectives

To understand the key principles, concepts, and terminology of AI governance
To identify AI risks, challenges, controls, and governance requirements
To understand the ITIL AI Capability Model and its role in AI governance
To assess AI governance readiness and design suitable governance improvements
To implement, maintain, and continually improve AI governance practices
To align AI governance with organisational strategy, compliance, and external requirements

Learning Outcomes of this ITIL® 5 AI Governance Training Course

Upon completing this ITIL® 5 AI Governance Training Course, delegates will be able to assess AI governance readiness, identify AI risks and controls, and apply the ITIL AI Governance Improvement Model. They will also strengthen their ability to support governance implementation, assurance, and continual improvement across organisational AI initiatives.

ITIL Version 5 launch schedule

The ITIL® 5 AI Governance Training Course is an extension module of the ITIL® 5 Certification Pathway. It focuses on responsible AI governance and management, complementing the foundational knowledge covered in the ITIL® 5 Foundation Course and helping delegates strengthen their understanding of AI governance within modern service management environments.

What’s Included in this ITIL® Version 5 AI Governance Course?

World-Class Training from Experienced Instructors
Digital Delegate Pack

Train Your Workforce

Looking for ITIL® 5 AI Governance Training Course in-house or onsite training in Taipa? We specialise in corporate group training and bulk bookings for organisations of all sizes in Taipa. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Taipa venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Taipa is an island in the Chinese Special Administrative Region of Macao. It has an estimated population of around 92,000 people. Unemployment in Macao has remained at 1.8 percent throughout 2015. Between 1996 and 2015 the average rate of unemployment was 4 percent. The record low rate for the country was 1.7 in 2014. Macao has a literacy rate of 94% and a net enrolment rate of 94% also. The Programme for International Student Assessment, a worldwide test of 15-year-old schoolchildren's scholastic performance coordinated by OECD, ranked Macau as the fifth and sixth in science and problem solving respectively. The University of Macao is located in Taipa. It is a public comprehensive university and the leading higher education institute of the region. It was founded in 1981 which makes it the oldest university in Macao. Lessons are mainly taught in English although some are taught in Chinese and Japanese. The school has seven faculties including, arts, humanities, business, education, law and social sciences.

Ways to take ITIL® 5 AI Governance Training Course in Taipa

Online Instructor-Led Learning

Online Self-Paced Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 5 AI Governance Training Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Scalable Training Delivery

Access ITIL® 5 AI Governance Training Course in Taipa delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master ITIL® 5 AI Governance Training Course with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from ITIL® 5 AI Governance Training Course industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn ITIL® 5 AI Governance Training Course through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

Flexible Learning

Access ITIL® 5 AI Governance Training Course resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

Global Training Provider

Access ITIL® 5 AI Governance Training Course in Taipa from a trusted global training provider delivering consistent learning to professionals worldwide.

Cost-Effective Training

Benefit from the cost-effective ITIL® 5 AI Governance Training Course that delivers high-quality course content without compromising learning outcomes.

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Experience the most sought-after learning style with The Knowledge Academy's ITIL® 5 AI Governance Training Course Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ITIL® 5 AI Governance Training Course sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite ITIL® 5 AI Governance Training Course Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our ITIL® 5 AI Governance Training Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

ITIL® 5 AI Governance Training Course Schedule in Taipa

Online Instructor-Led

Online Self-Paced

Onsite

Thu 19th Nov 2026

Fri 20th Nov 2026

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2 days

Online Instructor-Led

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Thu 11th Feb 2027

Fri 12th Feb 2027

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2 days

Online Instructor-Led

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Thu 13th May 2027

Fri 14th May 2027

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2 days

Online Instructor-Led

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Thu 16th Sep 2027

Fri 17th Sep 2027

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2 days

Online Instructor-Led

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Thu 11th Nov 2027

Fri 12th Nov 2027

View Price

2 days

Online Instructor-Led

Book now

Package deals for ITIL® 5 AI Governance Training Course in Taipa

Our training experts have compiled a range of course packages on a variety of categories in ITIL® 5 AI Governance Training Course, to boost your career. The packages consist of the best possible qualifications with ITIL® 5 AI Governance Training Course, and allows you to purchase multiple courses at a discounted rate.

ITIL® 5 AI Governance Course in Taipa FAQs

What is ITIL® 5 AI Governance Course?

The ITIL® 5 AI Governance Course is designed to develop knowledge of how AI can be governed within organisational and service management environments. It covers AI risks, controls, governance principles, the ITIL AI Capability Model, and the ITIL AI Governance Improvement Model.

Why is AI Governance important in IT Service Management?

AI Governance helps organisations manage AI-related risks, define suitable controls, and align AI use with service management objectives. It also supports more consistent oversight, assurance, compliance, and continual improvement across AI-enabled services.

Is the ITIL® 5 AI Governance Course suitable for beginners?

Yes, the ITIL® 5 AI Governance Certification Course can be suitable for delegates who are new to AI governance, provided they have a basic understanding of ITIL, AI, digital services, or governance concepts. The training introduces key terms, risks, governance principles, and structured improvement approaches.

How long does the ITIL® 5 AI Governance Course take to complete?

The ITIL® 5 AI Governance Training is delivered over 2 Days. This duration provides structured learning across AI governance principles, risks, controls, implementation, and continual improvement.

How does AI Governance support responsible AI adoption in organisations?

AI Governance supports responsible AI adoption by helping organisations assess risks, define controls, maintain oversight, and align AI use with strategy, compliance, and regulation. The ITIL® 5 AI Governance Training develops delegates’ ability to apply these governance practices and support continual improvement across AI initiatives.

How will the ITIL® 5 AI Governance Course benefit professionals?

The ITIL 5 AI Governance Course helps professionals strengthen their understanding of AI risks, governance controls, readiness assessment, implementation, and assurance. It also develops their ability to apply ITIL guidance when supporting AI-enabled products, services, and organisational activities.

How does ITIL® support Artificial Intelligence governance in service management?

ITIL® supports AI governance in service management by providing structured guidance for assessing governance readiness, defining requirements, implementing improvements, and maintaining effective controls. The ITIL AI Governance (Version 5) Course teaches delegates how AI can support product and service lifecycle activities and automation across value chain activities.

What career opportunities are available after completing the ITIL® 5 AI Governance Course?

This ITIL 5 AI Governance Course can support development towards roles such as AI Governance Specialist, IT Service Manager, Risk Manager, Compliance Manager, Digital Transformation Manager, and Technology Governance Professional. Career progression will also depend on existing experience, responsibilities, and wider qualifications.

How can organisations benefit from implementing AI Governance frameworks?

AI Governance frameworks can help organisations identify risks, establish controls, strengthen accountability, and support compliant AI use. They can also improve governance consistency, readiness, assurance, and continual improvement across AI initiatives.

Why choose The Knowledge Academy in Taipa over others?

The Knowledge Academy offers expert-led training, flexible learning options, and structured course content designed to support effective learning. Delegates also benefit from experienced instructors, comprehensive learning resources, and reliable support throughout the training.

What is the cost/training fees for ITIL® 5 AI Governance Training Course in Taipa?

The training fees for ITIL® 5 AI Governance Training Course in Taipa starts from $2495

Which is the best training institute/provider of ITIL® 5 AI Governance Training Course in Taipa?

The Knowledge Academy is one of the Leading global training provider for ITIL® 5 AI Governance Training Course.

What are the best ITIL® Certification Training courses in Taipa?

Please see our ITIL® Certification Training courses available in Taipa

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