ILM Level 2 Award in Leadership and Team Skills Course Outline
TCV: 11
Unit 1: Developing Yourself as a Team Leader 8000-250
CV=1
Module 1: Understand the Role and Responsibilities of the Team Leader
- Roles of a Team Leader
- Responsibilities of the Team Leader within the Team
- Authority
- Accountability
- Limits of Team Leader
Module 2: Be Able to Seek Feedback on Their Workplace Performance to Identify Strengths, Weaknesses, and Areas for Improvement
- Gather Feedback from Different Sources
- Interpret Feedback
- Skills Need to Effectively Manage Teams
- Reflective
- Learning
- Practice as a Skill
- Respond to Feedback
Unit 2: Planning and Monitoring Work 8000-252
CV=2
Module 3: Understand How to Work Within the Organisational Guidelines to Achieve Team Goals
- Process for Planning and Allocating
- Tips for Setting Successful Team Goals
- Causes of Conflict in the Workplace
- Policies and Procedures in the Workplace
Module 4: Understand How to Plan and Allocate Work
- Planning and Monitoring Work
- How to Successfully Allocate Work to Your Team?
- Staff Scheduling
- Effective Communication Strategies for the Workplace
Module 5: Understand How to Monitor a Team’s Performance Against the Plan
- How to Monitor Team Performance?
- Tips for Managing Underperforming Employees
- Importance of Reporting
Unit 3: Understanding Change in the Workplace 8000-259
CV=2
Module 6: Understand Change in the Workplace
- Factors Affecting Organisational Change
- Employee Reactions to Organisational Change
- Barriers to Organisational Change, and How to Overcome Them?
- Benefits from Change in the Workplace
Module 7: Know How to Support the Implementation of Change in the Workplace
- How to Implement Change in the Workplace?
- Leadership and its Role in Change Management
- Ways to Improve Team Cohesiveness in the Workplace
Unit 4: Building an Awareness of Waste Management 8000-277
CV=2
Module 8: Understand How the Industry Waste Impacts on the Environment
- What is the Environmental Impact of Large-Scale Industry?
- What are Environmental Aspects and Impacts?
- How Does Construction Affect the Environment?
- Importance of Environmental Protection
Module 9: Understand the Main Benefits of Managing Waste in The Workplace
- Benefits of Waste Management for Business
- Causes of Improper Solid Waste Management
Module 10: Understand Organisational Good Practice with Regards to Waste Management
- Waste Management Policy and Procedure
- Managing and Reducing Wastes
Module 11: Understand Legal Requirements Related to Waste Management
- Good Environment Practice
- Environmental Protection (Duty of Care) Regulations 1991
- Benefits and Techniques of Waste Minimisation
Unit 5: Leading Your Work Team 8000-268
CV=2
Module 12: Understand the Difference Between Leadership and Management
- Difference Between Leadership and Management
- Importance of Leadership in the Workplace
- Need of Management
Module 13: Understand a Range of Leadership Styles, Their Benefits and Potential Impact on Individuals and Performance
- Leadership Styles
- How to Develop Own Leadership Style?
- Impact of Leadership Styles on Team Performance
- How to Improve Leadership Skills?
Unit 6: Solving Problems and Making Decisions 8000-300
CV= 2
Module 14: Know How to Describe a Problem, Its Nature, Scope and Impact
- How to Describe a Problem So That Everyone Understands It
- Brainstorming and Problem Solving
Module 15: Know How to Gather and Interpret Information to Solve a Problem
- Problem-Solving Techniques and Methods for Solving Complex Problems
- Difference Between Data and Information
- Grouped Frequency Table
Module 16: Know How to Evaluate Options to Make a Decision
- Importance of Decision Making in the Workplace
- Decision Making Techniques
- What are Decision-Making Techniques and How Do They Work?
Module 17: Know How to Plan, Monitor and Review the Implementation and Communication of Decisions
- Implementation Plan
- Monitoring and Evaluation