Level 3 Certificate In Effective Coaching | ILM in Maseru

ILM Level 3 Certificate in Effective Coaching Outline

Total Credit Value – 13

Total Guided Learning Hours – 31

Unit 8585-300: Understanding Good Practice in Coaching within an Organisational Context

Credit Value – 3

Guided Learning Hours – 9

Module 1: Understand Effective Coaching Within an Organisational Context

• Describe the Purpose of Effective Coaching Within an Organisational Context
• Explain the Role and Responsibilities of an Effective Coach
• Identify the Skills, Knowledge and Behaviours Required of an Effective Coach
• Identify How to Overcome Potential Barriers to Coaching

Module 2: Understand the Importance of Effective and Ethical Contracting in Coaching

• Identify Methods to Initiate a Productive Working Relationship with an Individual
• Explain the Rationale for and Process of Contracting in Coaching
• Describe What Represents Safe and Ethical Practice in Coaching

Module 3: Understand the Process of Effective Coaching Within their Own Workplace

• Explain How to Manage a Coaching Process Using a GROW, and ACHIEVE Coaching Model
• Using TGROW Model to Solve Problems
• Describe a Range of Coaching Tools or Techniques That can be Used to Identify Preferences and Agree Goals or Outcomes to Facilitate the Coaching Process
• Explain Methods for Monitoring and Reviewing Progress Towards Goals

Module 4: Understand the Role of Recording, Reflection and Supervision in Coaching Within their Own Practice or other Contexts

• Explain the Purpose of Coaching Records for Coach and Coachee
• Justify the Importance of Reflective Practice and Supervision within a Coaching Context

Unit 8585-302: Undertaking an Extended Period of Coaching within an Organisational Context

Credit Value – 7

Guided Learning Hours – 14

Module 5: Be Able to Plan and Organise a Minimum of 12 hours of Effective Coaching with a Maximum of Two Individuals

• Develop a Coaching Plan
• Coaching Goals
• Coachee Learning Outcomes
• Coaching Agreement
• Multi-stakeholder Contracting in Executive Coaching

Module 6: Be Able to Undertake and Record a Minimum of 12 hours of Effective Coaching with a Maximum of two Individuals

• Use Diagnostic or Assessment Tools to Effectively Coach within an Organisational Context
• Use a Recognised Model of Coach During the Coaching Process which Supports the Individual(s) to Achieve their Goals
• Demonstrate the Knowledge and Skills of an Effective and Ethical Coach, Including Communication Techniques of Questioning and Listening
• How Should Coaches Manage Record Keeping?

Module 7: Be Able to Gather Evidence of Ongoing Review of their Own Coaching Practice

• What is Reflective Practice and its Elements?
• Coaching with Feedback and Future of Coach Development
• Communication Skills and Techniques
• Effective Communication Skills and Giving Feedback in Order to Facilitate Coaching Practice
• Summarise the Outcomes of Ongoing Supervision of Effective Coaching to Improve Practice

Unit 8585-303: Reflecting on Coaching Skills within an Organisational Context

Credit Value – 3

Guided Learning Hours – 8

Module 8: Be Able to Review the Effectiveness of their Coaching Practice

• Evidence-Based Coaching
• Identifying Areas for Personal Development
• Ethics in Coaching
• SWOT Analysis

Module 9: Be Able to Plan for their Own Development in Coaching

• Peer Coaching
• Benefits to Joining a Professional Association
• Coaching for Professional Development
• Creating Coaching Development Plan
• Benefits of Discussing a Development Plan with a Supervisor
• Methods of Monitoring Progress and Reviewing a Development Plan
• Revising and Reviewing Your Personal Development Plan

ILM Level 3 Certificate in Effective Coaching Assessment Information

• You'll complete one assessment for each unit you study, consisting of short questions and written tasks. 
• You'll submit these online and they'll be marked by your ILM tutor.

Who Should Attend this ILM Level 3 Certificate in Effective Coaching?

This course is ideal for delegates who wish to gain the knowledge, skills and confidence to effectively coach or mentor people within an organisation. It is also an ideal qualification for those who wish to commence a career in coaching or mentoring. This course can be beneficial for a wide range of professionals, including:

• Team Leaders
• Managers
• Supervisors
• HR Professionals
• Learning and Development Specialists
• Project Managers
• Department Heads
• Training Coordinators

Prerequisites for the ILM Level 3 Certificate in Effective Coaching

There are no formal prerequisites for this ILM Level 3 Certificate in Effective Coaching Certification.

Introduction to ILM Level 3 Certificate in Effective Coaching

The ILM Level 3 Certificate in Effective Coaching provides delegates with a structured understanding of coaching principles, techniques, and frameworks. It focuses on enabling effective coaching conversations to support performance improvement and individual development.

This training helps delegates enhance communication, develop coaching confidence, and apply practical techniques to manage challenges and support team growth. It contributes to stronger engagement, improved performance, and a more agile and supportive workplace culture.

This 2-Day course offered by The Knowledge Academy equips delegates with practical coaching tools and real-world application skills. Delegates gain the confidence to implement coaching strategies that drive measurable improvements across teams and organisations.

ILM Level 3 Certificate in Effective Coaching Objectives

• To understand the role and responsibilities of an effective coach
• To develop key coaching skills and techniques
• To enhance active listening and effective questioning abilities
• To identify and address individual development needs
• To create and manage a coaching plan
• To apply ethical practices in coaching

After completing the Level 3 Certificate in Coaching, delegates will have the knowledge and skills to implement effective coaching practices, enhance their leadership capabilities, and contribute to their organisation’s success.

What's Included in this ILM Level 3 Certificate in Effective Coaching?

• World-Class Training Sessions from Experienced Instructors
• ILM Level 3 Certificate in Effective Coaching Assessment
• Interactive Learning with 24*7 Support
• Digital Delegate Pack