Almaty is the largest city in Kazakhstan. It is in the south of the country and has a population of around 1.5 million people. There are a large number of universities in the city including Almaty Management University, University of International Business and Suleyman Demirel University. Almaty Management University was established in 1988 and offers degrees and programs in business administration and other management types. It educates around 3000 students every year. English is a growing language in Kazakhstan. Kazakh and Russian are the main languages in the country but many people under the age of 20 or officials will be confident in speaking English. The unemployment rate of Kazakhstan is at around 5%. The rate in Almaty is around the same, with 5.6% of people being unemployed.
ITIL® 5 Service Certification - in Almaty
ITIL Service (Version 5) Certification Training in Almaty equips delegates to manage and deliver high-quality digital services throughout the entire service lifecycle. Learners gain the skills needed to handle service relationships, maintain service levels, drive operational reliability, and achieve measurable outcomes for customers.
- Develop service management expertise with the ITIL® 5 Service Certification
- Strengthen decision-making across changing service environments
- Learn to use metrics and success factors to evaluate service effectiveness