Almaty is the largest city in Kazakhstan. It is in the south of the country and has a population of around 1.5 million people. There are a large number of universities in the city including Almaty Management University, University of International Business and Suleyman Demirel University. Almaty Management University was established in 1988 and offers degrees and programs in business administration and other management types. It educates around 3000 students every year. English is a growing language in Kazakhstan. Kazakh and Russian are the main languages in the country but many people under the age of 20 or officials will be confident in speaking English. The unemployment rate of Kazakhstan is at around 5%. The rate in Almaty is around the same, with 5.6% of people being unemployed.
Online Reputation Management Training in Almaty
In this Online Reputation Management Training in Almaty, learners explore how to influence and protect brand perception on digital channels. The course includes reputation basics, monitoring tools and metrics, managing reviews and comments, response planning, social listening, crisis response procedures, and reputation improvement tactics.
- Understand how to enhance online reputation with customer’s engagement
- Establish a policy for social media companies with Online Reputation Management Training
- Gain an understanding of how to respond and deal with complaints