Business Relationship Management (BRM) Courses

accredited by

Our Certified Business Relationship Manager (CBRM®) course is accredited by APMG

Online Instructor-led (4 days)

Certified Business Relationship Manager (CBRM®) Training Exam Information

Certified Business Relationship Manager (CBRM®) Training Course Outline

Module 1: Introduction to CBRM

  • BRM is Everywhere
  • What it Means to be Relationship-Centered
  • Why Become Relationship-Centered

Module 2: BRM Capability Overview

  • Organisational Capabilities
  • The BRM Capability Framework
  • Assessing the BRM Capability of an Organisation

Module 3: Organisational Purpose and Strategy

  • Organisational Purpose
  • Organisational Strategy and the BRM Capability
  • Creating Purpose, Vision, and Mission Statements Technique
  • Scenario Planning Technique
  • Strategy on a Page Technique
  • Capability Assessment Exercise

Module 4: Evolve Culture

  • The Now-to-New Enabler
    • The evolution of Now-to-New
    • BRM and Now-to-New
    • The Now-to-New Approach
  • Evolve Culture
    • Influential Relationships
    • Desired Behaviors
    • Purposeful Narrative
    • Personal Growth
  • Capability Assessment Exercise

Module 5: Build Partnerships

  • Relationship Maturity & Quality
    • The Value of a Partnership
    • Diagnosing Relationship Quality
    • The Network of Relationships
  • Partnering Mindsets
    • Nurturing a Connector Mindset
  • Relationship Discovery
    • Directing Your Attention
    • Be Curious, not Judgmental
    • Building a Partner Value Hierarchy
    • The Art of Listening
    • The Art of Body Language
    • The Art of Emotional Intelligence
    • The Art of Persuasion
    • Building an Organisational Relationship Improvement Plan
  • Build Partnerships
    • Relationship Maturity & Quality
    • Partnering Mindsets
    • Relationship Discovery
    • Relationship Nurturing
    • Capability Assessment Exercise

Module 6: Drive Value

  • Demand and Supply
    • Demand and Supply Defined
    • The Demand-Supply Maturity Model
    • The Demand-Supply Framework
  • Drive Value
    • Value Discovery
    • Value Realisation
    • Value Results
    • Value Optimisation
  • Capability Assessment Exercise

Module 7: Satisfy Purpose

  • What it Means to Satisfy Purpose
  • Satisfy vs Achieve Language Matters
  • Cultivating Purpose
  • Increase What You Love
    • Ikigai
    • Exercise
    • BRM Mindset
  • Increase What You’re Good at
    • Growth Mindset
    • Passion
  • Increase What You Can Get Paid For
    • BRM Competency Model
  • Satisfying Purpose

Module 8: Limitless Growth and Improvement

  • Continuous Improvement
    • BRM and Continuous Improvement
  • Measurement
    • BRM and Measurement

Module 9: BRM Role

  • Role vs Job
  • Deep-Drill BRM Competency Model
  • Assessing Your BRM Competency

Module 10: BRM Team

  • Managing Formal Communications
    • Guiding Principles
    • Communications Planning
  • The Value of Great Relationships Between BRMs
  • Common BRM Team Pitfalls and How to Avoid Them
  • The Value of an Effective BRM Capability
    • Promoting the Capability
    • Promoting the Team
  • Understanding Organisational Conditions as a Team

Module 11: Becoming Relationship Centered

  • Case for Relationship-Centered
    • BRM Philosophy
    • More Relationship Capital
  • Growth Mindset
    • Significance of Growth Mindsets on Now-to-New
  • Neuroscience Advantages
  • How to Evolve Culture?
  • Relationship-Centered Organisation Blueprint
    • Growth Mindset Principles
    • Relationships-First Principle
    • Dyadic Principle
    • Eye-to-Eye Principle
    • Speak-the-Truth Principle
    • Intellectual Integrity Principle
    • Anti-Gossip Principle
    • Shared Purpose Principle
    • Infinite Principle

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Who Should Attend This Certified Business Relationship Manager (CBRM®) Training Course?

The Certified Business Relationship Manager (CBRM®) Training is designed to equip professionals with the advanced skills needed to operate as strategic partners and drive measurable value across their organisations. This course is particularly valuable for the following professionals:

  • Business Relationship Managers
  • HR Leaders
  • BRM Team Leaders
  • Project Managers
  • Strategic Partnership Managers
  • Business Consultants
  • Professionals seeking to advance to the Strategic Business Relationship Manager role

Prerequisites of the Certified Business Relationship Manager (CBRM®) Training Course?

To attend the Certified Business Relationship Manager (CBRM®) Training, delegates must hold the BRMP® (Business Relationship Management Professional) Certification.

Certified Business Relationship Manager (CBRM®) Training Overview

Certified Business Relationship Manager (CBRM®) Training develops advanced Business Relationship Management capabilities and enables professionals to operate as strategic partners. It covers strategic collaboration, value optimisation, and aligning organisational capabilities with business goals.

This training helps professionals strengthen their ability to drive innovation, optimise value, and build trusted relationships across business networks. By developing advanced BRM competencies, organisations can improve collaboration, support better decisions, and achieve long-term strategic outcomes.

This 4‑Day course offered by The Knowledge Academy equips delegates with the practical skills and strategic mindset required for the Strategic BRM role. Delegates will learn to shape initiatives, strengthen executive relationships, and apply BRM techniques to deliver sustainable value.

Certified Business Relationship Manager (CBRM®) Training Objectives

  • To understand how Business Relationship Management contributes to organisational purpose and strategy
  • To identify forms of value leakage within an organisation
  • To analyse how demand is expressed and respond considering potential demand barriers
  • To apply BRM techniques and metrics to define, realize, and optimise value
  • To apply cross-organisational communication techniques to articulate value and build trust
  • To shape strategic initiatives for optimal value using scenario planning and capability road mapping

Upon completing this course, delegates will have gained the confidence, strategic perspective, and practical techniques required to operate as strategic partners and drive sustainable value across their organisations.

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What’s Included in this Certified Business Relationship Manager (CBRM®) Training?

  • World-Class Training Sessions from Experienced Instructors
  • Certified Business Relationship Manager (CBRM®) Training Examination
  • Digital Delegate Pack
  • Interactive Learning with 24*7 Support

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Certified Business Relationship Manager (CBRM®) Training Exam Information 

The Certified Business Relationship Manager (CBRM®) exam evaluates delegates’ ability to apply strategic Business Relationship Management principles to real‑world scenarios. It validates knowledge of value optimisation, strategic collaboration, capability management, and stakeholder engagement required to perform the Strategic BRM role. 

The Certified Business Relationship Manager (CBRM®) Exam is in the following format: 

  • Question Type: Multiple Choice 
  • Total Questions: 80 
  • Pass Mark: 50% (40 out of 80) 
  • Duration: 2.5 Hours 
  • Open Book / Closed Book: Open Book 

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accredited by

Our Business Relationship Management Professional (BRMP®) course is accredited by APMG

Online Instructor-led (3 days)

Business Relationship Management Professional (BRMP®) Training Exam Information

Business Relationship Management Professional (BRMP®) Training Course Outline

Module 1: BRM Introduction

  • Why BRM? Why Now?
  • Relationship-Centred Organisation
  • Tenets of the BRM Philosophy
  • Triple Bottom Line
  • BRM Defined
    • Capability
    • Discipline
    • Role
  • Activity Domains
  • BRM Challenges

Module 2: BRM Capability

  • BRM Capability Framework
  • Organisational Purpose and Strategy
    • Organisational Factors
    • Core Values
  • Now-to-New
  • Evolve Culture
  • Build Partnerships
  • Drive Value
  • Satisfy Purpose
  • Limitless Growth and Improvement
  • Workbooks
  • Strategic Relationship Plan

Module 3: Evolve Culture

  • Evolve Culture Framework
  • Purposeful Narrative
    • Storytelling
    • Language Matters
  • Desired Behaviours
    • Shared Ownership
    • Leadership-as-Practice
  • Influential Relationships
    • Relationship Network Directory
  • Personal Growth
    • Growth Mindset

Module 4: Build Partnerships

  • Build Partnerships Framework
  • BRM Competency Model
  • Relationship Maturity and Quality
    • Relationship Maturity Model (RMM)
  • Partnering Mindsets
  • Relationship Discovery
    • Relationship Strategy on a Page (RSOAP)
  • Relationship Nurturing

Module 5: Drive Value

  • What is Value?
  • Types of Value
  • Sources of Value
  • Drive Value Framework
  • BRM Role Competency Model
  • Value Discovery
    • Idea Document
    • Value Plan
  • Value Realisation
  • Value Results
    • Value Optimisation Report

Module 6: Satisfy Purpose

  • Satisfy Purpose Framework
  • BRM Role Competency Model
  • Through the BRM Capability
  • Through the Triple Bottom Line
  • Social Value

Module 7: BRM Role

  • Our Purpose and What We Believe
  • Role Clarity
  • Single Point of Focus
  • BRM Code of Ethics
  • BRM Role Competency Model
  • BRM Mindset
  • Scope of BRM Role
  • BRM Role with Organisational Factors

Module 8: BRM Team

  • Our Purpose and What We Believe
  • BRM Team Definition
  • BRM Team Purpose, Mission, and Vision
  • Assessing the Value of a BRM Team
  • Organising a BRM Team
  • Leading a BRM Team
  • Transition Management
  • Coaching BRMs

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Who Should Attend This Business Relationship Management Professional (BRMP®) Training

The Business Relationship Management Professional (BRMP®) Training is designed to equip professionals with the skills needed to build partnerships, drive value, and align business relationships with organisational strategy. This course is particularly valuable for the following professionals:

  • Business Partners
  • Technology Leaders
  • Project Managers and Their Teams
  • Change Managers
  • Directors or Aspiring Directors
  • Anyone Looking to Improve Partnership Skills and Align Organisational Goals with Outcomes

Prerequisites of the Business Relationship Management Professional (BRMP®) Training

There are no formal prerequisites for this Business Relationship Management Professional (BRMP®) Training. However, a basic understanding of business operations, IT environments, or stakeholder management may be beneficial, but is not required.

Business Relationship Management Professional (BRMP®) Training Overview

Business Relationship Management Professional (BRMP®) Training provides a structured understanding of building and managing strategic relationships between business units and service providers. It covers core BRM principles and how to align business objectives with organisational capabilities.

This training helps professionals strengthen stakeholder engagement and connect business needs with organisational capabilities. It develops strategic thinking and collaboration skills that help organisations improve alignment and deliver greater business value.

This 3‑Day course offered by The Knowledge Academy equips delegates with practical knowledge to apply Business Relationship Management principles in real‑world environments. Delegates will learn how to build strong partnerships and manage stakeholder expectations effectively.

Business Relationship Management Professional (BRMP®) Training Objectives

  • To understand BRM's value within an organisation
  • To identify BRM frameworks and maturity models
  • To analyse how BRM interacts with Agile, Project Management, and Business Analysis
  • To apply core BRM approaches and templates
  • To develop the knowledge and mindsets required for a BRM role
  • To advance BRM capability by evolving culture, building partnerships, and driving value

Upon completing this course, delegates will have gained the confidence, practical tools, and foundational knowledge required to build effective business relationships, articulate the value of BRM within their organisation, and prepare to sit the BRMP® Certification exam.

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What’s Included in this Business Relationship Management Professional (BRMP®) Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Business Relationship Management Professional (BRMP®) Training Examination
  • Digital Delegate Pack
  • Interactive Learning with 24*7 Support

Show moredown

Business Relationship Management Professional (BRMP®) Training Exam Information 

The Business Relationship Management Professional (BRMP®) exam evaluates delegates’ understanding of the core principles, frameworks, and practices used to build strategic relationships between business units and service providers. It validates knowledge of the BRM framework, stakeholder engagement practices, and value-driven collaboration required to align organisational capabilities with business needs. 

The Business Relationship Management Professional (BRMP®) Exam is in the following format: 

  • Question Type: Multiple Choice 
  • Total Questions: 50 
  • Pass Mark: 60% (30 out of 50) 
  • Duration: 50 Minutes 
  • Open Book/ Closed Book: Closed Book 

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Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on 01344 203999 or Enquire.

Business Relationship Management (BRM) Courses FAQs

BRM Certification Courses teach professionals to build strategic partnerships, manage stakeholders, and deliver measurable business value.

You will learn value optimisation, strategic collaboration, stakeholder engagement, and business alignment skills.

These courses are ideal for business partners, managers, HR leaders, project managers, and professionals managing strategic relationships.

For foundational BRM courses (BRMP®), there are no formal prerequisites. Advanced courses (CBRM®) require BRMP® certification.

Yes, each BRM Course concludes with an exam to validate your knowledge of strategic Business Relationship Management principles.

BRM certifications are valid for three years and require ongoing professional development to maintain the credential.

BRM Certification helps organisations improve collaboration, align strategies, optimise value, and strengthen business-IT relationships.

Certified professionals can advance into strategic BRM roles, senior management, and positions focused on business value delivery.

The Knowledge Academy stands out as a global training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.

The Knowledge Academy is one of the Leading global training provider for Business Relationship Management (BRM) Courses.

The training fees for Business Relationship Management (BRM) Courses in Cambodia starts from $3695

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Why we're the go to training provider for you

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

Recognised by leading certification bodies, we deliver training you can trust.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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