Yokohama is the second largest city in Japan. It is located in Kanagawa Prefecture on Tokyo Bay and has a population of around 3.7 million people. It is one of the most prominent port cities of the country. The city operates public elementary and middle schools. The Yokohama City Board of Education manages the nine public high schools. However the rest of the public high schools are operated by Kanagawa Prefectural Board of Education. The largest university in the city is Yokohama National University which is one the highest ranked establishments in the country. A small percentage of people in Japan speak fluent English, around 3%. English is taught in schools, however it is mostly just reading and writing skills. The unemployment rate in Japan runs at about 3.4%. The unemployment rate in Yokohama runs slightly lower at a rate of 3.3%.
ITIL 4 Specialist: Drive Stakeholder Value Training in Yokohama
The ITIL® 4 Specialist: Drive Stakeholder Value Course in Yokohama emphasises techniques for shaping positive customer journeys and enhancing value co-creation. Learners work through topics on relationship management, experience design, and engagement channels. Boost customer satisfaction and earn specialist credentials.
- Know the importance of delivering value to stakeholders in IT service management
- Learn about service offering with our ITIL® 4 Specialist: Drive Stakeholder Value Course<
- Learn how to create & manage a service catalogue that aligns with stakeholder needs