Who should attend this Interpersonal Skills Training Course?
The Interpersonal Skills Training Course is designed to equip delegates with the skills and knowledge necessary to communicate effectively and build strong interpersonal relationships in various personal and professional settings. This training course can be beneficial to a variety of professionals, including:
- Business Professionals
- Team Leaders and Managers
- Customer Service Representatives
- Sales and Marketing Professionals
- Project Managers
- Educators and Trainers
- Human Resource Personnel
Prerequisites of the Interpersonal Skills Training Course
There are no formal prerequisites for this Interpersonal Skills Training Course.
Interpersonal Skills Training Course Overview
Interpersonal Skills Training focuses on developing effective communication and relationship-building abilities. It addresses the relevance of interpersonal skills in personal and professional success, emphasising their role in fostering collaboration, resolving conflicts, and enhancing productivity in diverse environments.
Interpersonal Skills are crucial for professionals across industries, including management, sales, customer service, and team leadership. This course is essential for individuals seeking to improve their communication, empathy, and conflict-resolution skills. It equips them with the tools to build strong interpersonal relationships and navigate social interactions effectively.
The Knowledge Academy's 1-day training provides delegates with practical strategies to enhance interpersonal skills. Delegates learn communication techniques, active listening, assertiveness, and emotional intelligence. This tailored training ensures that delegates can communicate effectively, build rapport with others, and resolve conflicts constructively, contributing to their personal and professional growth.
Course Objectives
- To understand the significance of interpersonal skills in personal and professional contexts
- To improve communication skills, including active listening and verbal/non-verbal communication
- To develop empathy and emotional intelligence for better understanding and connecting with others
- To enhance assertiveness and conflict resolution skills
- To practice effective relationship-building techniques
- To apply learned skills through role-playing exercises and real-life scenarios
Upon completing this Interpersonal Skills Course, delegates will possess enhanced interpersonal skills, enabling them to communicate more effectively, build stronger relationships, and navigate interpersonal interactions confidently and successfully in both personal and professional settings.