Course information

Building Business Relationships Course Outline

Module 1: What is Building Business Relationships?

  • What Defines a Good Relationship?
  • What do Clients Want?   

Module 2: Behaviours Cycle

  • Emotional Intelligence in the Workplace 
  • Importance of Emotional Intelligence

Module 3: Meeting Relationship Expectations

  • What are the Expectations?
  • How to Meet Client Expectations?

Module 4: Stakeholder Management

  • How to Engage with Stakeholders?
  • Understanding What Stakeholders Want?
  • How to Meet Stakeholder Expectations?

Module 5: Communication Vehicles

  • Importance of Communication
  • Effective Communications Methods

Module 6: Influencing Relationships with Integrity

  • Integrity and Its Importance
  • Building a Relationship on Integrity

Module 7: NLP and Body Language

  • What is NLP?
  • Body Language for Effective Communication
  • Correct Body Language for an Effective Relationship

Module 8: Self-Assessment of Personal Style 

  • Continual Self-Assessment

Module 9: Working with Different Points of View

  • Understanding that Different People have Different View
  • How to Overcome this Factor to Create a Good Business Relationship?

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Who should attend this Building Business Relationships Course?

The Building Business Relationships Management Training Course is one of the Personal Development Courses, designed for professionals across various industries who are willing to enhance their interpersonal skills and develop strong and productive business relationships. This course will help the following professionals:

  • Sales Professionals
  • Business Development Professionals
  • Account Managers
  • Client Relationship Managers
  • Team Leaders and Managers
  • Customer Service Representatives
  • Project Managers
  • Entrepreneurs
  • Business Owners

Prerequisites for the Building Business Relationships Management Training Course

There are no formal prerequisites to attend this Building Business Relationships Management Training Course.      

 

Business Relationship Management Training Course Overview

 Business Relationship Management Training is a crucial skill in the corporate world, central to establishing and maintaining successful professional connections. This is one of the Personal Development Courses that addresses the strategies and techniques required to create, develop, and nurture effective business relationships. In today’s interconnected business landscape, these skills are essential for mutual growth and success.

Professionals in sales, marketing, customer service, and business development particularly need to master this skill. Strong business relationships enhance client retention, facilitate networking, and contribute to overall business growth. These skills are also valuable for leaders and managers who need to foster positive relationships within their teams.

The Knowledge Academy's 1-day Business Relationship Management Training Course is tailored to provide insights into the dynamics of professional relationships. This Personal Development Training includes effective communication strategies, understanding client needs, and building trust, all aimed at enhancing business relationships.

Course Objectives:

  • To understand the key components of successful business relationships
  • To develop communication skills for effective networking
  • To learn strategies for building trust with clients and partners
  • To enhance the ability to understand and meet client needs
  • To cultivate long-term relationships for business growth
  • To practice relationship-building in various business scenarios

After completing this Business Relationship Management Certification Course, delegates will be better equipped to build and maintain strong business relationships. They will leave with practical skills that will help them in networking, client retention, and professional collaboration, leading to enhanced business opportunities and success.

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What’s included in this Building Business Relationships Management Training Course?

  • World-class Training Sessions from Experienced Instructors   
  • Building Business Management Training Certificate            
  • Digital Delegate Pack 

Why choose us

Our Hong Kong venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hong Kong is an autonomous territory of the People’s Republic of China and can be located on the southern coast of China. Hong Kong has a population of around 7 million people. The education system in Hong Kong is mostly based around the English system and it is overseen by the Education Bureau and the Social Welfare Department. One of the earliest schools in Hong Kong was Li Ying College established in 1075. The education level begins with preschool education that is payable education, paid by pupil’s parents. The primary and secondary education is mandatory for every child in Hong Kong to attend from the age of 6 to 18. Higher education remains exclusive in Hong Kong and adult education is a growing sector in Hong Kong, with two non-profit school running evening courses. The University of Hong Kong was founded in 1911 and is the oldest tertiary (higher education) institution in Hong Kong and is organised into 10 academic faculties with English as the main language of instruction. The Education Bureau in Hong Kong also provides educational services for immigrant children from mainland China and other countries. Hong Kong also has 175 internal schools.

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Address

62/F & 66/F
The Center
99 Queens Road
Central
Hong Kong

T: +852 2592 5349

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Personal Development Training | Building Business Relationships Training in Hong Kong. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Personal Development Training | Building Business Relationships Training in Hong Kong, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

What our customers are saying

Personal Development Training | Building Business Relationships Training in Hong Kong FAQs

Business Relationship Management (BRM) is a strategic approach to understanding, defining, and supporting inter-business activities related to business networking. BRM enhances communication between a company and its partners or clients, aiming to improve relationships, align objectives, and achieve mutual success.
Business Relationship Management (BRM) is vital because it fosters collaboration between IT and business departments, aligning technology projects with business goals. This synergy enhances efficiency, improves service delivery, and ensures that technological investments directly support strategic objectives, maximising value and competitive advantage.
The Business Relationship Management Certification Course offers key benefits: it enhances strategic business partnership skills, improves relationship management with stakeholders, boosts understanding of business value creation, fosters alignment between business needs and IT services, and develops competencies in influencing and persuasion, leading to increased organisational efficiency and better alignment of business goals.
This course includes world-class training sessions from experienced instructors, a Business Relationship Management Certificate, and a digital delegate pack.
The duration of the Business Relationship Management Certification Course is 1-day.
Yes, the delegates will receive a certificate after completing this Business Relationship Management Certification Course.
After completing a Business Relationship Management Certification Course, job opportunities include roles like Business Relationship Manager, Account Manager, Client Services Manager, Business Analyst, and Customer Success Manager.
There are no prerequisites for attending on this Business Relationship Management Training Course.
In this Business Relationship Management Certification Course, you will learn essential components of building relations helping you to reduce marketing effort, get a successful outcome, create network opportunities, effective communication, and build strong business relationships.
The training fees for Building Business Relationships certification in Hong Kong starts from HKD7995
The Knowledge Academy is the Leading global training provider for Building Business Relationships.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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