Certified Lean Foundation - Hong Kong

Lean Foundation Course Outline

Module 1: About Lean

• The Path to Value
• Key Lean Terms and Concepts
• Gemba (The Real Place)
• Going to Gemba
• Gemba Tools
• Gemba Walk

Module 2: The Five Steps of Lean Thinking

• Process Stapling
• The Lean Temple

Module 3: Customers, Processes, and Waste

• What are Customers?
• What is a Process?
• Tension Between VOB and VOC
• What Do We Mean by Value?
• The Path to Value
• Dealing with Values
• The Eight Wastes of Lean

Module 4: Key Lean Metrics

• Key Lean Metrics
• Tools and Techniques
• Spaghetti (Movement/Transportation) Diagrams
• Measles Charts
• The Lean Triad
• What is of 5S
• The Steps of 5S
• What is Poka Yoke
• Two Main Types of Poka Yoke
• Exercise on Mistake Proofing
• SMED-Single Minute Exchange of Dies
• What is SMED?
• Employing SMED Will Enable You to…
• In the Extreme, SMED Looks Like…
• Voice of Customer (VOC)
• The VOC Methodology has Four Steps and Tools
• VOC Step One: Identify Customers
• Customer Segmentation
• SIPOC
• CSandF Web Fulfilment SIPOC
• VOC Step Two: Gather Customer Information
• VOC Step Three: Analyse Customer Information
• Affinity Diagrams
• Overview of the Kano Model
• Kano Model
• Kano Analysis: Budget TV 2012
• VOC Step Four: Determine Customer Needs
• Identifying the Requirements
• What is a Critical to Quality (CTQ)?
• Common Terminology
• Identifying Root Causes
• Five Whys
• Root Cause Analysis (Fishbone)
• Reverse Fishbone
• Control Frameworks
• The Three C’s
• The Eight Ds
• Plan Do Check Act
• Introduction to Kaizen
• Kaizen 
• Kaizen Philosophy
• Kaizen Events
• Kaizen vs Waterfall (Traditional) Approach
• Typical Kaizen Events
• Formal Kaizen Roles
• Formal Kaizen Process
• Variations on a Theme
• Success Factors of a Kaizen Events
• Employing Kaizen Will Enable You to…
• Evening Assignment
   

Who Should Attend this Certified Lean Foundation Course?

This Certified Lean Foundation Training Course is designed to understand the fundamentals of Lean methodologies and basics of Lean for business improvement. Lean Course will be beneficial for the following professionals:

• Production Managers
• Operations Managers
• Quality Managers
• Lean Practitioners
• Industrial Engineers
• Supply Chain Managers
• Customer Service Representatives

Prerequisites of the Certified Lean Foundation Course

There are no formal prerequisites to attend this Certified Lean Foundation Training Course. However, a basic understanding of Lean concepts would be beneficial.

Certified Lean Foundation Course Overview

Certified Lean Foundation Training introduces delegates to core Lean principles focused on waste reduction and process optimisation. It explains how Lean thinking improves efficiency and streamlines operations across diverse organisational environments.

This training supports professionals seeking to understand and apply Lean methods for operational improvement. It builds the ability to identify waste, enhance workflows, and promote a culture of continuous improvement across industries.

This 1-Day course offered by The Knowledge Academy enables delegates to apply Lean principles with confidence. Through focused learning and practical activities, delegates gain the skills to use value stream mapping, waste identification, and standardised work effectively.

Certified Lean Foundation Course Objectives

• To introduce delegates to the foundational principles of Lean methodologies
• To provide insights into waste reduction and process optimisation using Lean principles
• To equip delegates with practical tools for implementing Lean practices
• To demonstrate the application of Lean concepts through interactive sessions
• To instil a mindset of continuous improvement within organisational processes
• To empower professionals to initiate Lean practices within their respective industries

Upon completing this Certified Lean Foundation from our Lean Certification, delegates will possess a fundamental understanding of Lean principles, enabling them to identify inefficiencies, apply Lean methodologies and drive a culture of continuous enhancement within their organisations. They'll be equipped to streamline operations, minimise waste, and enhance overall organisational efficiency.

What’s Included in this Certified Lean Foundation Course?

• Certified Lean Foundation Examination
• World-Class Training Sessions from Experienced Instructors
• Certified Lean Foundation Certificate
• Digital Delegate Pack

Certified Lean Foundation Exam Information

To achieve the Certified Lean Foundation, candidates will need to sit for an examination. The exam format is as follows: 

• Question Type: Multiple Choice 
• Total Questions: 50 
• Total Marks: 50 Marks 
• Pass Mark: 60%, or 30/50 Marks 
• Duration: 60 Minutes 
• Open Book/ Closed Book: Closed Book