ILM Level 3 Certificate In Principles Of Leadership And Management Training in Hong Kong

ILM Level 3 Certificate in Principles of Leadership and Management Course Outline

TCV: 15

Course Outline

Unit 1: Solving Problems and Making Decisions 8606-300

CV= 2

Module 1: Know How to Describe a Problem, its Nature, Scope and Impact

• Defining Problems
• Identifying and Structuring Problems
• Better Decision-Making
• Creative Problem Solving
• Ways to Improve Creative Problem-Solving Skills

Module 2: Know How to Gather and Interpret Information to Solve a Problem

• Difference Between Data and Information
• Qualitative Data-Collection Methods
• Use Charts and Graphs Effectively
• Evidence, Facts and Intuition in Decision Making

Module 3: Know How to Evaluate Options to Make a Decision

• Decision‐Making Process
• How to Make Decisions?
• Techniques and Tools to Help Make Business Decisions
• Decision Making Techniques to Improve Business Outcomes

Module 4: Know How to Plan, Monitor and Review the Implementation and Communication of Decisions

• Role of a Team in Decision-Making
• Benefits of Team Decision-Making
• Different Types of Decision-Making
• Role of Communication in Management
• Decision-Making Strategies for Plan Implementation
• Planning, Monitoring and Review Techniques Used to Manage Innovation

Unit 2: Leading and Motivating a Team Effectively 8606-341

CV=2

Module 5: Know How to Communicate the Organisations Vision and Strategy to the Team

• Purpose of Work Teams
• Importance of the Team
• Importance of Teamwork in Organisation
• Team Communication is Important in the Workplace
• Role of Managerial Communication at Workplace

Module 6: Know How to Motivate and Develop the Team

• Motivational Factors in a Work Context
• Importance of Motivational Leadership
• Motivation Matters in Leadership
• Leaders Need to Motivate Their Employees
• Effective Team Development
• Traits of an Effective Team Leader

Unit 3: Planning Change in the Workplace 8606-302

CV=2

Module 7: Understand the Forces for Change in an Organisation

• PESTLE Analysis
• SWOT Analysis

Module 8: Know How to Identify and Plan Change in an Organisation

• Reason to Use SWOT and PESTLE Analysis
• Planning for Change
• Gantt Charts, PERT Charts and PM Planning Tools
• Human Factor in Change Management
• Importance of Communication When There is Change in a Company

Unit 4: Understanding Conflict Management in the Workplace 8606-312

CV=1

Module 9: Understand Conflict Management in the Workplace

• Causes of Conflict at Work
• Different Stages in a Conflict
• Effects of Conflict within an Organisation
• Conflict Prevention and How to Make Conflict Productive?
• Minimising Conflict in the Workplace
• Conflict Resolution Techniques in the Workplace

Unit 5: Planning and Monitoring Work 8606-202

CV=2

Module 10: Understand How to Work within the Organisational Guidelines to Achieve Team Goals

• Process for Planning and Allocating
• Work Allocation
• Key Factors for Work Allocation
• How to Allocate Work- the Process?

Module 11: Understand How to Plan and Allocate Work

• Plans and Common Planning Tools
• Work Allocation Procedure
• Purpose
• Scope
• Procedure Overview
• Procedures
• Responsibilities of Supervisors
• Responsibilities of Employees
• Managing Work Allocation Concerns
• Work Allocation Disputes

Module 12: Understand How to Monitor A Team’s Performance Against the Plan

• Allocation of Responsibility
• Successfully Allocating Work Across Your Team
• Monitor Your Staff Performance and Increase Motivation
• How to Monitor the Performance of an Employee?

Unit 6: Maintaining a Healthy and Safe Working Environment 8606-210

CV=1 

Module 13: Understand Responsibilities for Health and Safety

• Health and Safety Regulations
• Health and Safety Policy
• Health and Safety Common Procedures Used by Organisations
• Procedure for Recording and Reporting Accidents

Module 14: Know How to Conduct a Risk Assessment of the Team’s Work Environment

• Difference Between Hazard and Risk
• Risk Assessments
• Health and Safety Risk Assessment
• How to Carry Out a Risk Assessment?
• Ways to Control Hazards and Risk in the Workplace
• Chemical Safety and Risk Assessments