Guatemala City is the capital and biggest city in Guatemala. It is the most populated city in Central America with and estimated population of around 1.1 million people. The country of Guatemala has an unemployment rate of around 2.9 percent which is just short of the countries record low of 2.4 recorded in 2007. Guatemala currently has the highest illiteracy rate in Central America but has developed a plan to combat this. The low literacy rate is due to the cost of books, supplies, school transport and uniform making school in accessible to the poorer communities. Middle and upper class pupils often attend private schools instead of the free public school. There is only one public university in Guatemala, Universidad de San Carlos de Guatemala and 14 private ones. This again makes higher education inaccessible to the poorer communities in cities outside of Guatemala City. The university has colleges for agriculture, architecture, economics and humanities. This university is the oldest in North America other than Harvard.
VeriSM Training | VeriSM Plus Training in Guatemala City
VeriSM™ Plus in Guatemala City expands your service management skills with a flexible, digital-ready approach. This course builds understanding of governance, value creation, and practices to support effective service delivery, improved performance, and alignment with organisational strategy.
- Identify and describe how to move from a reactive to proactive operation with VeriSM.
- Learn how VeriSM™ re-defines Digital IT Service Management Best Practices.
- VeriSM™ describes how an organisation can define service management principles.