Guatemala City is the capital and biggest city in Guatemala. It is the most populated city in Central America with and estimated population of around 1.1 million people. The country of Guatemala has an unemployment rate of around 2.9 percent which is just short of the countries record low of 2.4 recorded in 2007. Guatemala currently has the highest illiteracy rate in Central America but has developed a plan to combat this. The low literacy rate is due to the cost of books, supplies, school transport and uniform making school in accessible to the poorer communities. Middle and upper class pupils often attend private schools instead of the free public school. There is only one public university in Guatemala, Universidad de San Carlos de Guatemala and 14 private ones. This again makes higher education inaccessible to the poorer communities in cities outside of Guatemala City. The university has colleges for agriculture, architecture, economics and humanities. This university is the oldest in North America other than Harvard.
Online Reputation Management Training in Guatemala City
In this Online Reputation Management Training in Guatemala City, learners explore how to influence and protect brand perception on digital channels. The course includes reputation basics, monitoring tools and metrics, managing reviews and comments, response planning, social listening, crisis response procedures, and reputation improvement tactics.
- Understand how to enhance online reputation with customer’s engagement
- Establish a policy for social media companies with Online Reputation Management Training
- Gain an understanding of how to respond and deal with complaints