Accra is the capital city of Ghana and is the biggest city in the country. It has an estimated population of 2.2 million people. The official language of Ghana is English. The unemployment rate in Ghana decreased between 2012 and 2013 form 5.9 percent to 5.2 percent. This is a record low for the country. The basic education programme in Accra goes up tot Junior high School. There were roughly 65,000 pupils enrolled in Accra as of 2001, which is only half of the school aged pupils in the city. In 2010 this had risen to 95% of the school age children. The University of Ghana is located just outside of the city. This is the oldest university in the country as well as being the largest with 40,000 pupils enrolled here. The original emphasis was on liberal arts and science but this has since been revised to include more technological subjects.
ITIL 4 Specialist: Drive Stakeholder Value Training in Accra
The ITIL® 4 Specialist: Drive Stakeholder Value Course in Accra emphasises techniques for shaping positive customer journeys and enhancing value co-creation. Learners work through topics on relationship management, experience design, and engagement channels. Boost customer satisfaction and earn specialist credentials.
- Know the importance of delivering value to stakeholders in IT service management
- Learn about service offering with our ITIL® 4 Specialist: Drive Stakeholder Value Course<
- Learn how to create & manage a service catalogue that aligns with stakeholder needs
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