Tbilisi is the capital of Georgia. It has a population of over 1,100,000 people, and is home to fifteen different higher educational institutions. The largest university is the Tbilisi State University. Founded in 1918, it is the oldest university in the Caucus region and has over 35,000 student and 5,000 faculty and staff members. The University aims to become a leading research university, and has over twenty institutes and centres, annually carrying out more than 100 scientific projects and publishing over 800 scientific works. The Tbilisi State Medical University, also situated in Tbilisi, has the distinction of being the largest medical university in the Caucasus region, with 5,000 undergraduate and postgraduate students enrolled. Tbilisi has an unemployment rate of 30.1%.
Specification And Service Level Agreement Training | Contract Management Training in Tbilisi
In Specification and Service Level Agreement Training in Tbilisi, learners study practical methods to define requirements and establish performance measures. The course covers SLA creation, monitoring systems, and expectation channels. Learners gain confidence managing service quality while ensuring accountability.
- Understand the Service Level Agreement (SLA) between customers and the service provider.
- Attain knowledge of preparing a statement that specifies product requirements.
- Become familiar with the ways to develop specifications and write SLAs.