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Digital Transformation refers to the changes associated with the application and integration of digital technology into all areas of business. It closes the gap between the expectations of the digital customer and what businesses actually deliver. This Digital Transformation Certification prepares businesses for the future, showing them how to create and lead a digital strategy to be more efficient and competitive.
Digital Transformation concerns the use of digital technology to solve business problems and make business processes more efficient and effective. It often incorporates cutting-edge technologies such as cloud computing, the Internet of Things, and artificial intelligence.
Digital Transformation is more than simply introducing new IT equipment to the organisation. It often requires a full change in mindset and reconsideration of how a business serves its customers and delivers value to them through their products. In this digital age, customers expect their organisations to respond faster than ever before, with technology like the web and social media giving them a bigger voice and more choice. These challenges require looking at the business and its processes from top to bottom to understand how technology can be used to improve productivity. This means involves looking at both the present and the future to determine opportunities and how to leverage them using technology.
Our Digital Transformation Certification provides the tools and knowledge needed to successfully implement digital transformation and stay competitive in challenging new circumstances.
This 2-day Digital Transformation course will inform delegates of the processes that are needed to relate to customers in new ways, understand the revolution of the media landscape, and understand how to use Social Media to influence customers.
Understanding of Digital Transformation
Implement Digital Transformation
Identify threats and leverage digital opportunities
Learn how to use technology for business change
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."
Diane Gray, Shell