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Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course Overview

Course syllabus

Who it’s for

What’s included

FAQs

Create and Extend Custom Copilots in Microsoft Copilot Studio (PL-7008) Course Outline

Module 1: Get Started With Microsoft Copilot Studio

  • Introduction
  • Get Started Working With Environments
  • Create Agents and Work With the Microsoft Copilot Studio Interface
  • Create Topics
  • Enhancing Productivity With Generative AI
  • Test Your Agents
  • Publish Agents and Analyse Performance

Module 2: Build an Initial Agent With Microsoft Copilot Studio

  • Introduction
  • Agent Creation
  • Agent Creation Using Conversational Builder
  • Generative Answers
  • Deploy Agents

Module 3: Manage Topics in Microsoft Copilot Studio

  • Introduction
  • Work With Agent Topics
  • Bot Framework Skills
  • Branch a Topic
  • Create Topics for Existing Support Content
  • Work With System Fallback Topics
  • Manage Topics

Module 4: Work With Entities and Variables in Microsoft Copilot Studio

  • Introduction
  • Work With Entities
  • Custom Entities
  • Use Entities in Conversations
  • Work With Variables
  • Reuse Variables Across Topics

Module 5: Build Effective Agents With Microsoft Copilot Studio

  • Introduction
  • Use Cases
  • Plan for Agents
  • Topics
  • Design Your Agent
  • Build Solutions
  • Build a Conversational Agent
  • Validate and Iterate on Your Design

Module 6: Enhance Microsoft Copilot Studio Agents

  • Introduction
  • Use Power Automate to Add Actions
  • Agent Actions
  • Transfer Conversations to Agents by Using Omnichannel for Customer Service
  • Create Topics for Existing Support Content
  • Trigger Types
  • Analyse Agent Performance

Module 7: Create an Agent With Microsoft Copilot Studio and Dataverse for Teams

  • Introduction
  • Create Your First Agent
  • Create and Modify Topics
  • Add Inputs Variables and Conditions
  • Call an Action to Pull in Dataverse for Teams Data
  • Publish and Share Your New Agent

Module 8: Build an Autonomous Agent in Copilot Studio

  • Introduction
  • Bring Autonomous Agents into the Enterprise
  • Create Your First Autonomous Agent
  • Test and Refine the Autonomous Agent
  • Deploy an Agent in a Live Environment

Module 9: Guided Project - Create Agents With Microsoft Copilot Studio

  • Introduction
  • Prepare
  • Create Custom Tables
  • Build an Agent in Microsoft Copilot Studio With the New AI Capabilities
  • Create and Manage Topics
  • Set Up Generative AI
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Who Should Attend this Introduction to Create and Extend Custom Copilots in Microsoft Copilot Studio (PL-7008)?

This Create and Extend Custom Copilots in Microsoft Copilot Studio (PL-7008) Course is designed for anyone who wants to create and extend custom Copilots using the tools and functionalities provided by Microsoft Copilot Studio. However, this training will be beneficial for:

  • AI Developers
  • Customer Service Managers
  • Business Analysts
  • Automation Specialists
  • IT Support Engineers
  • Digital Transformation Consultants
  • Chatbot Developers

Prerequisites of the Introduction to Create and Extend Custom Copilots in Microsoft Copilot Studio (PL-7008)

There are no formal prerequisites for attending this Create and Extend Custom Copilots in Microsoft Copilot Studio (PL-7008) Course.

Create and Extend Custom Copilots in Microsoft Copilot Studio (PL-7008) Course Overview

Create and Extend Custom Copilots in Microsoft Copilot Studio (PL-7008) is a specialised training course that teaches participants how to design, build, and enhance custom AI-powered Copilots using Microsoft Copilot Studio. The importance of this course lies in its ability to enable organisations to leverage AI for automating customer interactions, support processes, and improving user experiences. This training also provides career advantages for participants by making them competitive candidates for roles in AI development, customer experience design, and digital transformation.

In this 1-day training course, delegates will learn how to create and manage custom Copilots using Microsoft Copilot Studio, from setting up initial Copilots to integrating them with advanced features like Dataverse and Power Automate. Delegates will gain hands-on experience in deploying and refining Copilots to meet organisational needs, incorporating real-time data, and analysing performance for continuous improvement. This training will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course Objectives

  • To build custom Copilots using Microsoft Copilot Studio
  • To configure entities and variables within Copilot conversations
  • To enhance Copilots with Power Automate and other integrations
  • To manage topics for streamlined and effective bot conversations
  • To analyse and optimise Copilot performance for better results

After attending this training, delegates will be able to independently create and extend custom Copilots that automate various business processes, from customer support to internal workflows. They will be proficient in using Microsoft Copilot Studio to manage topics, integrate actions, and leverage AI for conversational improvements.

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What’s included in this Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course?

  • World-Class Training Sessions from Experienced Instructors
  • Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course Certificate
  • Digital Delegate Pack
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Train Your Workforce

Looking for Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course in-house or onsite training Munich. We specialise in corporate group training and bulk bookings for organisations of all sizes. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling.

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Our Munich venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Munich is the largest and capital city of the German state Bavaria. It has an estimated population of about 1.5 million inhabitants; making Munich the third largest city in Germany, after Berlin and Hamburg. The educational system in Munich is also run by the German state and is compulsory for children to attend school up to the age of 18; and offers many public and private schools for children. The school system and is divided into four levels: Kindergarten Education is for children aged from three to 6, Elementary Education (Grundschule) is from Grade 1 to Grade 4, After Elementary School, children can go onto one of the three types of schools, Hauptschule, Realschule or Gymnasium, depending on their academic ability, academic achievement, self-confidence, the ability to work independently, and student’s family wishes; These Secondary education are form Grades 5 to 9 or 10 and is compulsory up to the age of 18, and Higher Education.

The city also offers scientific research institutions including The Max Planck Society which is an independent non-profit German research organisation. Munich has many universities including The Ludwig Maximilian University (LMU), also known as University of Munich, and The Technische Universität München (TUM); the University of Munich was established in 1472 making it the oldest university in the German state. The Ministries of Education and Research of the Federation and the German states (Länder) awarded these two of the first three German universities the title ‘Elite University’. The Ludwig Maximilian University (LMU) and the Technische Universität München (TUM) and the Technical University of Karlsruhe (Karlsruhe Institute of Technology) are considered Elite Universities thus have grater chances for research funds.

Munich is well known for the amount of Nobel Prize laureates starting with Nobel Prize laureates from 1901 including Wilhelm Conrad Röntgen to 2005 with Theodor Hänsch.

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Ways to take Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course in Munich

Live Online

The same live course from home, with a live instructor and other delegates. Mirrors the classroom schedule.

Best for: starting soon, without travel.

1 day · next Fri 12 Feb 2027

See live online dates

Online Self-Paced

Study 24/7 on your own schedule through our learning platform, with progress tracking.

Best for: fitting study around work.

90 days of access

See self-paced options

Onsite

We bring the course to your team, at your premises, online or hybrid, on dates that suit you.

Best for: groups and bulk bookings.

Tailored to your team

Get a team quote

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Package deals for Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course in Munich

Our training experts have compiled a range of course packages on a variety of categories in Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course, to boost your career. The packages consist of the best possible qualifications with Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course, and allows you to purchase multiple courses at a discounted rate.

Create And Extend Custom Copilots In Microsoft Copilot Studio PL7008 Training in Munich FAQs

What is the purpose of the PL‑7008 course?

This course teaches learners how to create, configure, and extend custom copilots using Microsoft Copilot Studio, including designing topics, flows, and generative AI responses.

Are there any prerequisites for attending this course?

There are no formal prerequisites, although familiarity with Microsoft Copilot Studio and basic data modelling concepts can be beneficial for delegates.

Who should attend the PL‑7008 training?

The course is ideal for App Makers, Developers, and professionals who build, deploy, or maintain custom copilots within the Power Platform ecosystem.

What skills will I gain from completing this course?

Delegates will gain hands‑on skills in building agents, managing topics, working with entities and variables, and integrating copilots with Power Automate and Dataverse.

How is the PL‑7008 course delivered?

The course is delivered as a one‑day, instructor‑led training programme that includes guided labs, practical exercises, and hands‑on project work.

What can I build after completing this course?

You will be able to design, test, publish, and enhance AI‑driven copilots capable of handling conversational tasks, integrating external data, and supporting automated business workflows.

What is the cost/training fees for Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course in Munich?

The training fees for Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course in Munich starts from €2295

Which is the best training institute/provider of Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course in Munich?

The Knowledge Academy is one of the Leading global training provider for Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course.

What are the best Microsoft 365 Training courses in Munich?

Please see our Microsoft 365 Training courses available in Munich

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