Course information

Business Communication Training​ Course Outline

Module 1: Communication Fundamentals

  • What is Business Communication?
  • Process of Communication
  • Communication
  • Elements of Communication
  • Intercultural Communication

Module 2: Communication and Organisations

  • Organisational Culture and Communication
  • Information and Communications Technology (ICT) in Organisations
  • Organisational Structure and Communication

Module 3: Written Communication in Organisations

  • Business Writing: Planning and Organising
  • Effective Business Writing
  • Effective Design and Visual Aids
  • Effective Business Documents

Module 4: Interpersonal Communication in Organisations

  • Effective Interpersonal Communication: Defining Interpersonal Skills
  • Interpersonal Skills in Action: Communicating Face to Face
  • Meetings and Presentations
  • Building Effective Teams

Module 5: Communication and Change

  • Understanding Organisational Change
  • Making Communication Work

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Who should attend this Business Communication Course?

The Business Communication Training Course covers essential techniques and best practices to effectively communicate in a professional environment. This training course can be beneficial for the professionals who are into Business Communication, which includes:

  • Business Executives
  • Team Leaders
  • Managers
  • Sales Representatives
  • Customer Service Agents
  • Public Relations Officers
  • Marketing Professionals
  • HR Professionals
  • Corporate Trainers

Prerequisites of the Business Communication Course

There are no prerequisites required for the Business Communication Training Course.

Business Communication Training Course Overview

Business Communication Training delves into effective communication strategies essential for success in professional environments. It addresses the relevance of clear and concise communication in fostering collaboration, building relationships, and achieving organisational goals across industries and sectors.

Mastering Business Communication is crucial for professionals in various roles, including sales, management, customer service, and leadership. This course is essential for individuals seeking to enhance communication skills, influence stakeholders, and navigate complex business scenarios. It equips them with the tools to convey messages effectively and achieve desired outcomes.

The Knowledge Academy's 1-day training provides delegates with practical skills to excel in business communication. Delegates learn verbal and written communication techniques, active listening, and interpersonal communication. This tailored training ensures that delegates can communicate confidently and persuasively, contributing to their professional growth and success.

Course Objectives

  • To understand the principles of effective Business Communication
  • To master verbal and written communication skills
  • To develop active listening and interpersonal communication skills
  • To enhance professional presentation and negotiation skills
  • To practice communication strategies for different business scenarios
  • To apply learned skills through interactive exercises and real-world case studies

Upon course completion, delegates will possess enhanced communication skills, enabling them to effectively convey ideas, build relationships, and achieve their professional objectives in diverse business settings.

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What’s included in this Business Communication Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Business Communication Certificate
  • Digital Delegate Pack

Why choose us

Our Hamburg venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hamburg, officially known as ‘Freie und Hansestadt Hamburg’ (Free and Hanseatic City of Hamburg), is the second largest city is Germany. The city is populated with approximately over 1.7 million residents. Like other cities across Germany, education in Hamburg is compulsory for children; it follows the German educational system and is divided into four levels: Kindergarten Education, Primary Education, Secondary Education, and Higher Education. Kindergarten is for children aged from three to 6. Elementary School (Grundschule) is from Grade 1 to Grade 4. After Elementary School, children can go onto one of the three types of schools, Hauptschule, Realschule or Gymnasium, depending on their academic ability from Grades 5 to 9 or 10 and is compulsory up to the age of 18.

The school system in Hamburg is managed by the Ministry of Schools and Vocational Training (Behörde für Schule und Berufsbildung). There is over 240 Primary School and nearly 200 Secondary Schools with over 160,000 students attending every year. The city also has many private colleges as well as religious and special-purpose institutions including the Helmut Schmidt University (formerly known as the University of the Federal Armed Forces Hamburg). Hamburg is home to the International School of Hamburg, which is one of the oldest international schools in Germany.

Hamburg also provides Higher Educations for students who wish to further their education with over 15 universities. There is over 70,000 students attending these universities including over 9,000 foreign students. Hamburg universities are both public and private for students. The public universities are: the University Medical Centre of Hamburg-Eppendorf, the University of Music and Theatre, the Hamburg University of Applied Sciences, the Hamburg University of Technology, and finally the University of Hamburg (Universität Hamburg) which is the largest university in Hamburg; Hamburg also offers private universities including the Bucerius Law School. 

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Address

HafenCity,

Am Kaiserkai 1,

Hamburg, Germany

T: +49 8000101090

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Business Communication Course in Hamburg. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Business Communication Course in Hamburg, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Business Communication Course in Hamburg. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Business Communication Course in Hamburg sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Business Communication Course in Hamburg FAQs

Business communication is the exchange of information between individuals both within and outside of an organisation.
In this Business Communication training course, there are no formal prerequisites.
This training course is ideal for anyone who wants to attain in-depth knowledge about communication skills efficiently.
Making plans and proposals, executing decisions, reaching agreements, sending and fulfilling orders, successful selling, and effective meetings are the benefits of Business Communication.
Web-based communication, telephone meetings, video conferencing, face-to-face meetings, reports and official documents, presentations, forum boards and FAQs, and surveys are the methods of Business Communication.
Pursuing this Business Communication training course will allow the business to communicate information to a large number of people simultaneously. This obtained information will lead you to attain many greater designations such as chief communications officer, director of communications, public affairs manager, and many other job titles.
Attending this training course, delegates will understand the organisational change, steps to make communication work effectively, intercultural communication, meetings and presentations, organisational and communication, steps to build an effective team, and many other important concepts to increase your calibre.
The training fees for Business Communication Course certification in Hamburg starts from €1195
The Knowledge Academy is the Leading global training provider for Business Communication Course.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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