Santiago, a conurbation of Chile, has an average population of roughly 5,145, 600 spread across 247.6 square miles of land. At The Knowledge Academy, we offer 50,000 classroom based training courses throughout the different areas of Santiago, in order to enhance people’s learning in an array of subject areas. Education in Chile is divided into preschool, primary school, secondary school and then technical or higher education - meaning university. Since the year 2014, Chile has been undergoing an extensive reform on their publicly funded education system. This reform process includes the abolition of mandatory co-payments (where a parent pays a tuition fee to have their child enrolled at a school), the removal of current selection processes, conversion of for-profit schools into non-profit organisations and establishments and to provide free tertiary education to the poorest 60% of the country’s population – meaning traditional universities and accredited non-profit technical schools.
ISO 10002 Quality Management Training | ISO Training in Santiago
ISO 10002 Quality Management Training in Santiago guides learners through complaint resolution, communication steps, and service review. This training helps turn customer feedback into meaningful improvements and stronger service experiences.
- Acquire skills for planning, designing, and developing different objectives and activities
- Become familiar with tracking, investigating and closing the different complaints
- Understand the evaluation of the satisfaction with the complaint in handling process
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