Agentic AI Business Solutions Architect AB-100 in Dubai

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Agentic AI Business Solutions Architect AB-100 Course

Dubai

Master AI strategies with this Agentic AI Business Solutions Architect AB-100 Course.
Gain hands-on skills designing agentic AI solutions for real-world challenges.
Boost your career with in-demand expertise in AI architecture and strategy.

Dates & Prices

Agentic AI Business Solutions Architect AB-100 Course Overview

Course syllabus

Who it’s for

What’s included

FAQs

Agentic AI Business Solutions Architect AB-100 Course Outline

Module 1: Plan AI-Powered Business Solutions

Analyse Requirements for AI-Powered Business Solutions
- Assess the Use of Agents in Task Automation, Data Analytics, and Decision-Making
- Review Data for Grounding, including Accuracy, Relevance, Timeliness, Cleanliness, and Availability
- Organise Business Solution Data to be Available for other AI Systems
Design Overall AI Strategy for Business Solutions
- Implement the AI Adoption Process from the Cloud Adoption Framework for Azure
- Design the Strategy for Building AI and Agents in Business Solutions
- Design a Multi-Agent Solution by using Platforms such as Microsoft 365 Copilot, Copilot Studio, and Microsoft Foundry
- Develop the Use Cases for Prebuilt Agents in the Solution
- Define the Solution Rules and Constraints when Building AI Components with Copilot Studio, Microsoft Foundry and Foundry Tools
- Determine the use of Generative AI and Knowledge Sources in Agents Built with Copilot Studio
- Determine when to Build Custom Agents or Extend Microsoft 365 Copilot
- Determine when Custom AI Models should be created
- Provide Guidelines for Creating a Prompt Library
- Develop the Use Cases for Customised Small Language Models for the Solution
- Provide Prompt Engineering Guidelines and Techniques for AI-Powered Business Solutions
- Include the Elements of the Microsoft AI Centre of Excellence
- Design AI Solutions that use Multiple Dynamics 365 Apps
Evaluate the Costs and Benefits of an AI-Powered Business Solution
- Select ROI Criteria for AI-Powered Business Solutions, including the Total Cost of Ownership
- Create an ROI Analysis for the Proposed AI Solution for a Business Process
- Analyse whether to Build, Buy, or Extend AI Components for Business Solutions
- Implement a Model Router to Intelligently Route Requests to the Most Suitable Model

Module 2: Design AI-Powered Business Solutions

Design AI and Agents for Business Solutions
- Design Business Terms for Copilot in Dynamics 365 Apps for Customer Experience and Service
- Design Customisations of Copilot in Dynamics 365 apps for Customer Experience and Service
- Design Connectors for Copilot in Dynamics 365 Sales
- Design Agents for Integration with Dynamics 365 Contact Centre Channels
- Design Task Agents
- Design Autonomous Agents
- Design Prompt and Response Agents
- Propose Foundry Tools for a Given Requirement
- Propose Code-First Generative Pages and the use of an Agent Feed for Apps
- Design Topics for Copilot Studio, including Fallback
- Design Data Processing for AI Models and Grounding
- Design a Business Process to include AI Components in a Power Apps Canvas App
- Apply the Microsoft Power Platform Well-Architected Framework to Intelligent Application Workloads
- Determine when to use Standard Natural Language Processing, Azure Conversational Language Understanding, or Generative AI Orchestration in Copilot Studio
- Design Agents and Agent Flows with Copilot Studio
- Design Prompt Actions in Copilot Studio
Design Extensibility of AI Solutions
- Design AI Solutions by using Custom Models in Microsoft Foundry
- Design Agents in Microsoft 365 Copilot
- Design Agent Extensibility in Copilot Studio
- Design Agent Extensibility with Model Context Protocol in Copilot Studio
- Design Agents to Automate Tasks in Apps and Websites by using Computer Use in Copilot Studio
- Design Agent Behaviours in Copilot Studio, including Reasoning and Voice Mode
- Optimise Solution Design by using Agents in Microsoft 365, including Teams and SharePoint
Orchestrate Configuration for Prebuilt Agents and Apps
- Orchestrate AI Features in Dynamics 365 Apps for Finance and Supply Chain
- Orchestrate AI Features in Dynamics 365 Apps for Customer Experience and Service
- Propose Microsoft 365 Agents for Business Scenarios
- Orchestrate the Configuration of Microsoft 365 Copilot for Sales and Microsoft 365 Copilot for Service
- Propose Microsoft Power Platform AI Features, including AI Hub
- Design Interoperability of the Finance and Operations Agent Chats to use Additional Knowledge Sources
- Recommend the Process of Adding Knowledge Sources to in-app help and Guidance for Dynamics 365 Finance or Dynamics 365 Supply Chain Management Apps

Module 3: Deploy AI-Powered Business Solutions

Analyse, Monitor, and Tune AI-Powered Business Solutions
- Recommend the Process and Tools Required for Monitoring Agents
- Analyse Backlog and User Feedback of AI and Agent Usage
- Apply AI-Based Tools to Analyse and Identify Issues and Perform Tuning
- Monitor Agent Performance and Metrics
- Interpret Telemetry Data for Performance and Model Tuning
Manage the Testing of AI-Powered Business Solutions
- Recommend the Process and Metrics to Test Agents
- Create Validation Criteria of Custom AI Models
- Validate Effective Copilot Prompt Best Practices
- Design end-to-end Test Scenarios of AI Solutions that use Multiple Dynamics 365 Apps
- Build the Strategy for Creating Test Cases by using Copilot
Design the ALM Process for AI-Powered Business Solutions
- Design the ALM process for Data used in AI Models and Agents
- Design the ALM process for Copilot Studio Agents, Connectors, and Actions
- Design the ALM Process for Microsoft Foundry Agents
- Design the ALM Process for Custom AI Models
- Design the ALM Process for AI in Dynamics 365 Apps for Finance and Supply Chain
- Design the ALM Process for AI in Dynamics 365 Apps for Customer Experience and Service
Design Responsible AI, Security, Governance, Risk Management, and Compliance
- Design Security for Agents
- Design Governance for Agents
- Design Model Security
- Analyse Solution and AI Vulnerabilities and Mitigations, including Prompt Manipulation
- Review Solution for Adherence to Responsible AI Principles
- Validate Data Residency and Movement Compliance
- Design Access Controls on Grounding Data and Model Tuning
- Design Audit Trails for Changes to Models and Data

Who Should Attend This Agentic AI Business Solutions Architect AB-100 Course?

The Agentic AI Business Solutions Architect AB-100 Course is designed to equip professionals with the skills needed to design, implement, and manage AI-powered business solutions. This course is particularly valuable for the following professionals:

Solution Architects
AI/ML Engineers
Business Analysts
IT Strategists
Digital Transformation Leads
Technology Consultants
Enterprise Architects
Data & AI Practitioners

Prerequisites of the Agentic AI Business Solutions Architect AB-100 Course

There are no formal prerequisites for attending this training course. However, it is intended for experienced professionals familiar with Microsoft business applications and solution architecture fundamentals.

Agentic AI Business Solutions Architect AB-100 Course Overview

This Agentic AI Business Solutions Architect AB-100 training introduces the core principles of architecting agentic AI business solutions using Microsoft technologies. It shows how agents, copilots, and generative AI streamline processes and decisions.

Delegates gain practical insights into designing scalable and secure AI‑powered solutions that support organisational innovation. The course explores governance practices, architectural trade‑offs, and lifecycle management to strengthen solution‑design judgement.

Delivered over 3-Days by The Knowledge Academy, this course offers a focused and immersive learning experience. Its structure ensures clear coverage of essential architectural concepts and real‑world enterprise considerations.

Agentic AI Business Solutions Architect AB-100 Course Objectives

To understand agentic AI principles using Microsoft technologies
To design scalable, secure, enterprise‑ready AI solutions
To analyse business requirements for appropriate AI components
To apply governance and responsible AI for compliance
To manage design trade‑offs aligned with organisational goals
To communicate AI solution value across enterprise contexts

Upon completing this course, delegates will have gained the architectural mindset, analytical capability, and structured design approach required to support organisations in adopting agentic AI solutions effectively and delivering high‑value business outcomes.

What’s Included in this Agentic AI Business Solutions Architect AB-100 Course?

World-Class Training Sessions from Experienced Instructors
Digital Delegate Pack
Interactive Learning with 24*7 Support

Hands-On Labs: Included as part of our online instructor-led delivery, these labs provide real-world exercises in a simulated environment guided by expert instructors to enhance your practical skills.

Train Your Workforce

Looking for Agentic AI Business Solutions Architect AB-100 Course in-house or onsite training in Dubai? We specialise in corporate group training and bulk bookings for organisations of all sizes in Dubai. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Dubai venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Dubai is the most populous city in the United Arab Emirates with an estimated population of around 2.1 million people. Dubai is one of only two emirates to have veto power over critical matters of national importance in the country's legislature. This emirate has a thriving tourist industry which makes up one of the city’s main sources of revenue, along with aviation and financial services. The city is well recognised for its sky scrapers and is home to the tallest building in the world, the Burj Khalifa. Education in the United Arab Emirates consists of primary schools, middle school and high schools. Public education is free for all UAE citizens. In 2007, the literacy rate was 91%. Thousands of citizens are seeking formal learning at 86 adult learning centres across the country. As of 2009, there are 79 public schools run by the Ministry of Education for the Dubai people as well as 145 private schools. The public schools are taught in Arabic with a distinct emphasis on teaching English as a second language. Private schools on the other hand are taught in English as they cater to the expat communities. Some schools in the city offer international education, teaching one or more of the International Baccalaurate programs for students aged between 3 and 19. The most well-known universities in Dubai are American University in Dubai, Al Ghurair University, The American College of Dubai, University of Wollongong in Dubai, British University in Dubai. These universities offer courses in Business Administration, Engineering, Architecture and Interior Design. The American University in Dubai is the only university outside the United States and Latin America to be directly accredited by the Southern Association of Colleges and Schools. The Knowledge Academy is the largest training provider in United Arab Emirates with venues in 5 locations spread across the country, including Dubai.

Ways to take Agentic AI Business Solutions Architect AB-100 Course in Dubai

Online Instructor-Led Learning

Online Self-Paced Learning

Classroom Based Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Agentic AI Business Solutions Architect AB-100 Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Scalable Training Delivery

Access Agentic AI Business Solutions Architect AB-100 Course in Dubai delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master Agentic AI Business Solutions Architect AB-100 Course with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Agentic AI Business Solutions Architect AB-100 Course industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn Agentic AI Business Solutions Architect AB-100 Course through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

Flexible Learning

Access Agentic AI Business Solutions Architect AB-100 Course resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

Global Training Provider

Access Agentic AI Business Solutions Architect AB-100 Course in Dubai from a trusted global training provider delivering consistent learning to professionals worldwide.

Cost-Effective Training

Benefit from the cost-effective Agentic AI Business Solutions Architect AB-100 Course that delivers high-quality course content without compromising learning outcomes.

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Experience the most sought-after learning style with The Knowledge Academy's Agentic AI Business Solutions Architect AB-100 Course Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Agentic AI Business Solutions Architect AB-100 Course sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Agentic AI Business Solutions Architect AB-100 Course Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our Agentic AI Business Solutions Architect AB-100 Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Agentic AI Business Solutions Architect AB-100 Course Schedule in Dubai

Online Instructor-Led

Online Self-Paced

Classroom

Onsite

Package deals for Agentic AI Business Solutions Architect AB-100 Course in Dubai

Our training experts have compiled a range of course packages on a variety of categories in Agentic AI Business Solutions Architect AB-100 Course, to boost your career. The packages consist of the best possible qualifications with Agentic AI Business Solutions Architect AB-100 Course, and allows you to purchase multiple courses at a discounted rate.

Agentic AI Business Solutions Architect AB-100 in Dubai FAQs

What is the AB‑100: Agentic AI Business Solutions Architect Course?

It is an advanced Microsoft course for solution architects who design AI-driven business solutions, helping organisations leverage agents, copilots, and generative AI for better efficiency and decision-making.

Who should attend the AB‑100 course and exam?

Experienced solution architects, AI professionals, and technical leaders responsible for planning, designing, and deploying scalable AI solutions within organisations will benefit most from this course.

What skills does the AB‑100 measure?

This training assesses skills in planning, designing, and deploying AI-powered business solutions, integrating multi-agent architectures, managing lifecycle processes, and applying responsible AI practices.

Are there prerequisites for the AB‑100 exam?

Candidates must pass the AB‑100 exam and hold at least one qualifying Microsoft associate-level training, such as Dynamics 365, Power Platform, or Azure AI Engineer Associate.

Which professionals benefit most from the AB‑100 Training?

Solution architects, enterprise architects, AI strategists, and digital transformation leads gain the most value, equipping them to implement AI-driven business strategies effectively.

How does the AB‑100 course help businesses implement AI solutions?

The course teaches professionals how to integrate agents, copilots, and generative AI into business workflows, streamline processes, enhance decision-making, and drive measurable efficiency and innovation across the organisation.

Why choose The Knowledge Academy in Dubai over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.

What is the cost/training fees for Agentic AI Business Solutions Architect AB-100 Course in Dubai?

The training fees for Agentic AI Business Solutions Architect AB-100 Course in Dubai starts from USD4495

Which is the best training institute/provider of Agentic AI Business Solutions Architect AB-100 Course in Dubai?

The Knowledge Academy is one of the Leading global training provider for Agentic AI Business Solutions Architect AB-100 Course.

What are the best Microsoft AI Courses courses in Dubai?

Please see our Microsoft AI Courses courses available in Dubai

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