BCS Practitioner Certificate In Benefits Management And Business Acceptance Training in Sharjah

BCS Practitioner Certificate in Benefits Management and Business Acceptance Course Outline

Module 1: Introduction

• Rationale for Benefits Management During the Solution Development Lifecycle
• Rationale for Business Acceptance During the Solution Development Lifecycle
• Describe the Following Stages of the Solution Development Lifecycle:
  • Requirements Analysis
  • Solution Design
  • Solution Development/Procurement
  • Solution Testing and Assurance

Module 2: Defining the Business Benefits

• Explain the Rationale for Developing a Business Case
• Describe the Contents of a Business Case
• Identify Benefits That Align to the Business Strategy for a Given Scenario
• Define Critical Success Factors and Key Performance Indicators
• Explain the Content and Structure of Porter’s Value Chain
• Identify the Drivers for Business Change Within a Given Scenario

Module 3: Benefits Classification and Networks

• Demonstrate an Understanding of the Ward and Daniel Classification Scheme
• How Anticipated Benefits Can Be Measured
• Following Terms Used in Benefits Management
  • Business Benefits
  • Business Changes
  • Enabling Changes
• Construct a Benefits Dependency Network for a Given Scenario

Module 4: Planning for Benefits Management

• Different Types of Benefit Owner Involved in Benefits Management
• Describe the Role and Responsibilities of the Senior Responsible Owner
• Contents of a Benefits Delivery Plan
• Identify the Different Types of Stakeholder Involved in Benefits Management
• Different Types of Costs Relevant to Benefits Management for a Given Scenario
• Describe the Following Investment Appraisal Techniques
  • Payback Period
  • Discounted Cash Flow/Net Present Value
  • Internal Rate of Return

Module 5: Testing for Business Acceptance

• Objectives of Acceptance Testing
• Principles of Acceptance Testing
• Key Roles and Responsibilities Involved in Acceptance Testing in a Given Scenario
• Use of Acceptance Testing in the System Development Lifecycle (SDLC)
• Describe Functional and Non-Functional Testing

Module 6: Test Design Techniques

• Terms Test Conditions and Test Cases
• Show Understanding of the Use of Models to Design Tests and Establish Coverage
• Construct Models Used to Design Tests and Test Coverage Which
  • Show Clear Traceability to the Original Requirement
  • Contain an Expected Result
• Function of a Test Procedure Specification for a Given Scenario

Module 7: Test Planning, Management and Confirmation (5%)

• Rationale for Test Progress Monitoring and Control Including
  • Importance of Monitoring Test Progress
  • Importance of Test Reporting
  • Importance of Control in Testing
• Concept of Incident Management to a Given Scenario
• Concept of Confirmation Testing to a Given Scenario

Module 8: Reviewing the Business Case

• Rationale for Review Gateways
• How the Impact of Changes Can Be Assessed
• Identify Aspects of the Business Case That Should Be Revised in Light of Changes to a Given Scenario
• Rationale and Approach for Reassessing Benefits

Module 9: Implementing the Business Change

• Importance of Planning When Implementing Change
• Implementation Strategies to a Given Scenario
• Contingency Planning Within the Context of a Given Scenario
• Rationale and Approach for Stakeholder Management
• Identify Skills and Knowledge Needed for Business Change Implementation

Module 10: Benefits Delivery

• How Business Changes Can Be Embedded
• Rationale of Reviewing the Achievement of Predicted Benefits
• Actions and Adjustments Required to Deliver the Benefits Identified for a Given Scenario
• Rationale for Confirming the Delivery of the Benefits Plan
• Based on a Given Scenario, Identify Further Benefits That May Be Realised
• Rationale for Signing Off the Business Case

Who should attend this BCS Practitioner Certificate in Benefits Management and Business Acceptance Course?

This course is ideal for professionals involved in managing project benefits, defining success criteria, and ensuring solutions meet business needs before acceptance.

You should attend this BCS Practitioner Certificate in Benefits Management and Business Acceptance Course if you are:

• Business Analyst: Ensuring solutions deliver measurable business benefits
• Project Manager: Overseeing benefit planning and acceptance processes
• Change Manager: Aligning transformation outcomes with strategic objectives
• Quality Assurance Professional: Validating that deliverables meet agreed requirements
• Business Stakeholder: Defining acceptance criteria and supporting benefits realisation
• Aspiring Business Analyst: Building practical skills in benefits management and acceptance

Prerequisites of the BCS Practitioner Certificate in Benefits Management and Business Acceptance Course

There are no formal prerequisites for this BCS Practitioner Certificate in Benefits Management and Business Acceptance Course. However, foundational knowledge of Business Analysis, Project Management, or Change Management can be beneficial for delegates.

BCS Practitioner Certificate in Benefits Management and Business Acceptance Course Overview

The BCS Practitioner Certificate in Benefits Management and Business Acceptance Course by The Knowledge Academy provides the essential skills to ensure that business solutions deliver measurable value and are fully accepted by stakeholders.

Successful change initiatives depend on both clear benefit planning and effective solution validation. This Benefits Management Training covers the entire benefits lifecycle, including identification, modelling, planning, delivery, and tracking. It also explores business acceptance processes such as defining acceptance criteria, conducting user acceptance testing, and ensuring stakeholder sign-off.

This course is ideal for Business Analysts, Project Managers, Change Managers, and professionals involved in business transformation. It also supports your path to earning a recognised Business Acceptance Certification awarded by BCS, The Chartered Institute for IT.

BCS Practitioner Certificate in Benefits Management and Business Acceptance Course Objectives

• To identify and define business benefits aligned with strategic goals
• To develop and implement effective benefits realisation plans
• To plan and manage business acceptance activities and criteria
• To support successful solution delivery and stakeholder satisfaction

Delivered over 3 days, this Benefits Management Training offers a practical approach through case studies, interactive discussions, and expert-led sessions. You will leave with the ability to ensure that business change initiatives deliver value and meet user expectations.

Strengthen your role in change delivery with The Knowledge Academy. We provide expert training and full support to help you achieve your Business Acceptance Certification with confidence.

What’s included in this BCS Practitioner Certificate in Benefits Management and Business Acceptance Course?

• BCS Practitioner Certificate in Benefits Management and Business Acceptance Examination
• World-Class Training Sessions from Experienced Instructors
• BCS Practitioner Certificate in Benefits Management and Business Acceptance Certificate
• Digital Delegate Pack

BCS Practitioner Certificate in Benefits Management and Business Acceptance Exam Information 

The BCS Practitioner Certificate in Benefits Management and Business Acceptance exam evaluates a candidate's skills in aligning projects with strategic goals and ensuring value delivery, as outlined by BCS standards. The format of the exam is as follows: 

• Question Type: Scenario-based 
• Pass Mark: 50%  
• Duration: 60 Minutes  
• Open Book/ Closed Book: Open Book

Additional time is granted to delegates whose native language is not the language the exam is formulated in.