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Why?
Olugbenga Odole, an EPR Change Agent at Norfolk and Norwich University Hospital, joined a team implementing an Electronic Patient Record (EPR) system. The project’s scale and complexity highlighted the need to enhance his knowledge and skills in Change Management and Agile Project Management, allowing him to effectively support and contribute to its successful delivery.
Solution
Olugbenga’s organisation selected The Knowledge Academy for its strong industry reputation, high training standards, and credible professional development solutions. He completed the Change Management Foundation and Practitioner and AgilePM® Foundation & Practitioner courses, which provided a balanced combination of theoretical knowledge and practical application relevant to managing organisational transformation and digital projects.
Experience
Olugbenga described his training experience as very positive, highlighting the comprehensive materials and highly knowledgeable trainers who delivered engaging, well-paced sessions. He praised their valuable industry insights and supportive environment that encouraged open participation.
He rated the courses 10/10 for Change Management and 8/10 for AgilePM®, calling both interactive, practical, and enriching.
Outcome
The training enhanced Olugbenga’s skills in Change Management and Project Management, equipping him with practical tools and approaches to support the successful delivery of the digital solution project he is involved in. It also strengthened his ability to lead and manage change initiatives effectively, contributing to his professional growth and future career advancement.
Results
- Quality of Course Content: 9/10
- Trainer Feedback: Exceeded expectations
- Booking Experience: Managed with ease by employer
Written By
“The training enhanced my Change and Project Management skills, giving me practical tools to support our digital project’s success. The trainers were knowledgeable and engaging, creating a comfortable learning space. I’d highly recommend The Knowledge Academy for its quality and professionalism.”
Olugbenga Odole
EPR Change Agent, Norfolk and Norwich University Hospitals NHS Foundation Trust
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