ILM Level 3 Certificate in Effective Coaching and Mentoring Overview

Course syllabus

Who it’s for

What’s included

Assessment

FAQs

ILM Level 3 Certificate in Coaching and Mentoring Outline

Total Credit Value – 16

Guided Learning Hours – 35

Unit 8578-300: Understanding Good Practice in Coaching within an Organisational Context

Credit Value – 3 

Guided Learning Hours – 9 

Module 1: Understand Effective Coaching Within an Organisational Context

  • Describe the Purpose of Effective Coaching Within an Organisational Context
  • Explain the Role and Responsibilities of an Effective Coach
  • Identify the Skills, Knowledge and Behaviours Required of an Effective Coach
  • Identify How to Overcome Potential Barriers to Coaching

Module 2: Understand the Importance of Effective and Ethical Contracting in Coaching

  • Methods to Initiate a Productive Working Relationship with an Individual
  • Rationale for and Process of Contracting in Coaching
  • Describe what Represents Safe and Ethical Practice in Coaching

Module 3: Understand the Process of Effective Coaching Within their Own Workplace

  • How to Manage a Coaching Process Using a Recognised Coaching Model
  • Range of Coaching Tools or Techniques That can be Used to Identify Preferences and Agree Goals or Outcomes to Facilitate the Coaching Process
  • Explain Methods for Monitoring and Reviewing Progress Towards Goals

Module 4: Role of Recording, Reflection and Supervision in Coaching Within their Own Practice or other Contexts

  • Purpose of Coaching Records for Coach and Coached
  • Justify the Importance of Reflective Practice and Supervision within a Coaching Context

Unit 8578-301: Understanding Good Practice in Mentoring within an Organisational Context

Credit Value – 3 

Guided Learning Hours – 9 

Module 5: Understand Effective Mentoring Within an Organisational Context

  • Describe the Purpose of Effective Mentoring Within an Organisational Context
  • Explain the Roles and Responsibilities of an Effective Mentor
  • Identify the Skills, Knowledge and Behaviours Required of an Effective Mentor
  • Identify How to Overcome Potential Barriers to Mentoring

Module 6: Understand the Importance of Effective and Ethical Contracting in Mentoring

  • Identify Methods to Initiate a Productive Working Relationship with an Individual
  • Explain the Rationale for and Process of Contracting in Mentoring
  • Describe What Represents Safe and Ethical Practice in Mentoring?

Module 7: Understand the Process of Effective Mentoring Within their Own Workplace

  • Explain how to Manage a Mentoring Process Using a Recognised Mentoring Model
  • Describe a Range of Mentoring Tools or Techniques that can be Used to Identify Preferences and Agree Goals or Outcomes to Facilitate the Mentoring Process
  • Explain Methods for Monitoring and Reviewing Progress Towards Goals

Module 8: Role of Recording, Reflection, and Supervision in Mentoring Within their Own Practice or other Contexts

  • Explain the Purpose of Mentoring Records for Mentor and Mentee
  • Justify the Importance of Reflective Practice and Supervision within a Mentoring Context

Unit 8578-302: Undertaking an Extended Period of Coaching within an Organisational Context

Credit Value – 3 

Guided Learning Hours – 9 

Module 9: Plan and Organise a Minimum of 12 hours of Effective Coaching with a Maximum of Two Individuals

  • Produce a Plan for Effective Coaching to Take Place for 12 hours
  • Goals and/or Outcomes Relevant to the Context of Individual(s) Being Coached
  • Agree an Appropriate and Confidential Contract with Individual(s) and other Stakeholders

Module 10: Undertake and Record a Minimum of 12 hours of Effective Coaching with a Maximum of Two Individuals

  • Coaching Assessment Tools
  • Grow Model of Coaching and Modelling
  • Knowledge, Skills, and Behaviour of an Effective Coach
  • How do you record a coaching session?

Module 11: Gather Evidence of Ongoing Review of their Own Coaching Practice

  • Reflect on Each Session and Identify Key Learning to Support Continuous Professional Development
  • Gather Ongoing Feedback on the Effectiveness of their Coaching for Each Session and Show Evidence of this
  • Review and Evidence Own Ability to Use Effective Communication Skills, Including Questioning, Listening and Giving Feedback to Facilitate Coaching Practice
  • Summarise the Outcomes of Ongoing Supervision for a Minimum of 2 Sessions of Effective Coaching to Improve Practice

Unit 8578-303: Reflecting on Coaching Skills within an Organisational Context

Credit Value – 3 

Guided Learning Hours – 8

Module 12: Be Able to Review the Effectiveness of Their Coaching Practice

  • Examine the Effectiveness of Their Own Coaching Practice
  • Identify Own Strengths and Areas for Improvement

Module 13: Be Able to Plan for Their Own Development in Coaching

  • Review Own Coaching Ability to Identify Future Development Plan
  • Produce a Relevant Development Plan
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Who Should Attend this ILM Level 3 Certificate in Coaching and Mentoring?

The ILM Level 3 Certificate in Coaching and Mentoring is ideal for individuals who want to build practical coaching and mentoring skills to support others' development and performance in the workplace.

You should attend this ILM Level 3 Certificate in Effective Coaching and Mentoring Course if you are:

  • Line Manager or Supervisor: Guiding team members through structured coaching and mentoring
  • HR or Learning and Development Professional: Integrating coaching practices into talent development
  • Internal Coach or Mentor: Enhancing your skills with a formal, recognised qualification
  • Team Leader: Supporting performance improvement through one-to-one development conversations
  • Volunteer or Community Mentor: Applying coaching and mentoring techniques to support growth
  • Aspiring Coach or Mentor: Starting your journey with practical tools and workplace experience

Prerequisites for this ILM Level 3 Certificate in Coaching and Mentoring

There are no formal prerequisites for this course. However, it is beneficial if delegates have some experience in a supervisory or managerial role where mentoring could be applied.

Introduction to ILM Level 3 Certificate in Coaching and Mentoring

ILM Level 3 Certificate in Effective Coaching and Mentoring Training introduces structured coaching and mentoring principles for effective workplace conversations. It covers core models, communication techniques, and goal-setting methods.

ILM Level 3 Certificate in Effective Coaching and Mentoring builds confidence to guide development and improve performance. Delegates strengthen leadership and communication skills through practical coaching frameworks.

This 2-Day course offered by The Knowledge Academy supports confident real-world applications. Delegates gain practical capability to coach, mentor, and develop others effectively.

ILM Level 3 Certificate in Coaching and Mentoring Objectives 

To understand the principles, purpose, and benefits of workplace coaching and mentoring

  • To develop key communication and support skills, including questioning, listening, and feedback
  • To establish and maintain effective coaching and mentoring relationships
  • To deliver structured coaching and mentoring sessions with real-world impact
  • To reflect on your own performance and continuously improve your practice

This course blends practical learning and real-time application, providing ILM-accredited recognition for those aiming to influence growth and organisational development. 

Support talent, encourage growth, and elevate workplace performance with The Knowledge Academy’s Level 3 Certificate in Effective Coaching and Mentoring.

Career Opportunities After ILM Level 3 Certification – Coaching and Mentoring

Career Opportunities After ILM Level 3 Certificate in Coaching & Mentoring

Understand the various career paths available to you after completing the ILM Level 3 Certificate in Coaching and Mentoring. The course prepares professionals for leadership, development, and support roles across various functions. 

  • Team Leader: Guide team performance through structured coaching.
  • Mentor: Support both personal and professional growth of individuals.
  • Supervisor: Provide feedback and help team members realise their potential.
  • L&D Executive: Facilitate training and encourage continuous skill development.
  • HR Assistant: Support the delivery of mentoring programmes.
  • Coaching Coordinator: Plan sessions, monitor impact, and track progress.
  • Assistant Manager: Lead with empathy and nurture team morale.
  • Talent Development Officer: Identify potential and foster long-term development.
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What's Included in this ILM Level 3 Certificate in Coaching and Mentoring?

  • ILM Level 3 Certificate in Effective Coaching Assessment
  • ILM Level 3 Certificate in Effective Mentoring Assessment
  • World-Class Training Sessions from Experienced Instructors
  • ILM Level 3 Certificate in Effective Coaching Qualification
  • ILM Level 3 Certificate in Effective Mentoring Qualification
  • Digital Delegate Pack

You’ll also get access to the MyTKA Training Portal, which will be your go to hub for all your training.
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ILM Level 3 Certificate in Effective Coaching and Mentoring Assessment Information 

  • You will complete one assessment for each unit you study, consisting of short questions and written tasks.  
  • You will submit these online and they will be marked by your ILM tutor. 
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Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ILM Level 3 Certificate in Effective Coaching and Mentoring. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

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Live classes

Join a scheduled class with a live instructor and other delegates.

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Interactive

Engage in activities, and communicate with your trainer and peers.

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Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

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Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

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Scalable Training Delivery

Access ILM Level 3 Certificate in Effective Coaching and Mentoring in Saudi Arabia delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master ILM Level 3 Certificate in Effective Coaching and Mentoring with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

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Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

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Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from ILM Level 3 Certificate in Effective Coaching and Mentoring industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

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Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

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Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn ILM Level 3 Certificate in Effective Coaching and Mentoring through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

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Flexible Learning

Access ILM Level 3 Certificate in Effective Coaching and Mentoring resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

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Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

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Global Training Provider

Access ILM Level 3 Certificate in Effective Coaching and Mentoring in Saudi Arabia from a trusted global training provider delivering consistent learning to professionals worldwide.

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Cost-Effective Training

Benefit from the cost-effective ILM Level 3 Certificate in Effective Coaching and Mentoring that delivers high-quality course content without compromising learning outcomes.

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Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Experience the most sought-after learning style with The Knowledge Academy's ILM Level 3 Certificate in Effective Coaching and Mentoring. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ILM Level 3 Certificate in Effective Coaching and Mentoring sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite ILM Level 3 Certificate in Effective Coaching and Mentoring at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our ILM Level 3 Certificate in Effective Coaching and Mentoring offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Package deals for ILM Level 3 Certificate in Effective Coaching and Mentoring

Our training experts have compiled a range of course packages on a variety of categories in ILM Level 3 Certificate in Effective Coaching and Mentoring, to boost your career. The packages consist of the best possible qualifications with ILM Level 3 Certificate in Effective Coaching and Mentoring, and allows you to purchase multiple courses at a discounted rate.

ILM Level 3 Certificate in Effective Coaching and Mentoring FAQs

What is the ILM Level 3 Certificate in Effective Coaching and Mentoring?

The ILM Level 3 Certificate in Effective Coaching and Mentoring develops practical coaching and mentoring skills for workplace application. It equips learners to guide, support, and motivate others effectively while enhancing leadership, communication, and performance management capabilities within organisational settings.

What is the duration of the ILM Level 3 Certificate in Coaching and Mentoring Course?

This course takes 2 days to complete, during which delegates participate in intensive learning sessions that cover various course topics.

Are there any prerequisites to attend this training?

There are no formal prerequisites for this course. However, it is beneficial if delegates have some experience in a supervisory or managerial role where mentoring could be applied.

What are the benefits of taking this ILM Level 3 Certificate in Effective Coaching and Mentoring Training?

This ILM Level 3 Certificate in Effective Coaching and Mentoring Training enhances your ability to coach and mentor effectively, improving communication, leadership, and interpersonal skills. It builds confidence in supporting others’ growth, boosts team performance, and contributes to creating a positive, development-focused workplace culture.

Do you offer 24/7 support for this ILM Level 3 Certificate in Effective Coaching and Mentoring Course?

Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the ILM Level 3 Certificate in Effective Coaching and Mentoring Course. Our customer support team is available to assist and promptly resolve any issues you may encounter.

Who should I contact if I am unable to access my Online ILM Level 3 Certificate in Effective Coaching and Mentoring Course?

If you are unable to access your training, contact the support team at The Knowledge Academy via our customer service email or phone number provided on our website for prompt assistance and resolution of your issue.

Will I receive a certification upon completion of the ILM Level 3 Certificate in Effective Coaching and Mentoring Certificate?

Yes, after completing this ILM Level 3 Certificate in Effective Coaching and Mentoring Training, you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.

Do you provide a self-paced course online?

Yes, The Knowledge Academy provides flexible self-paced training option for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.

Do you provide corporate training for this course?

Yes, we provide corporate training for this course, tailored to fit your organisation’s requirements.

How will this training course enhance my ability to innovate within my organisation?

This training promotes reflective practice and creative problem-solving through structured coaching and mentoring techniques. Delegates learn to support others’ ideas and adapt approaches that drive positive change and innovation.

Does this ILM Level 3 Coaching and Mentoring Certificate include practical coaching sessions?

Yes, delegates plan and undertake supervised coaching practice as part of their assessment. Practical tasks help embed real-world coaching and mentoring skills.

What Coaching and Mentoring skills will I gain from this qualification?

Delegates will develop key skills such as active listening, powerful questioning, feedback, goal setting, and reflective practice. These skills support effective dialogue and performance improvement in coaching and mentoring contexts.

How does this course support ethical coaching and mentoring practices?

The course covers good practice and ethical contracting in coaching and mentoring. Delegates learn how to establish respectful, safe, and professional coaching relationships.

Is this ILM Level 3 Coaching and Mentoring Certificate suitable for beginners?

Yes, there are no formal prerequisites, making it accessible to beginners. Motivation to learn and apply coaching principles helps delegates succeed.

Is the ILM Level 3 Certificate in Coaching and Mentoring recognised internationally?

Yes, ILM is a globally recognised awarding body, and the Level 3 Certificate holds international recognition. Successful delegates receive an ILM-accredited qualification valued across industries.

What career opportunities are available after completing this ILM Level 3 Certificate in Coaching and Mentoring Training?

This qualification opens pathways to roles such as Coach, Mentor, Team Leader, Learning and Development Officer, or HR Professional, supporting leadership growth and employee development across various industries.

Why choose The Knowledge Academy in Saudi Arabia over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this ILM Level 3 Certificate in Effective Coaching and Mentoring.

What is the cost/training fees for ILM Level 3 Certificate in Effective Coaching and Mentoring in Saudi Arabia?

The training fees for ILM Level 3 Certificate in Effective Coaching and Mentoring in Saudi Arabia starts from SAR12695

Which is the best training institute/provider of ILM Level 3 Certificate in Effective Coaching and Mentoring in Saudi Arabia?

The Knowledge Academy is one of the Leading global training provider for ILM Level 3 Certificate in Effective Coaching and Mentoring.

What are the best ILM Level 3 courses in Saudi Arabia?

Please see our ILM Level 3 courses available in Saudi Arabia

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