Who should attend this Microsoft Outlook Training?
The Microsoft Outlook Course is designed to provide delegates with expert-level proficiency in using Microsoft Outlook, a powerful email and personal information management software application. This course can be useful for the following professionals:
- Administrative Assistants
- Project Managers
- Academic Staff
- Executives
- Sales and Customer Service Representatives
- Marketing Professionals
- Human Resource Personnel
Prerequisites of the Microsoft Outlook Training Course
There are no formal prerequisites for the Microsoft Outlook Course. However, a basic understanding of email concepts, calendar, and task management would be beneficial for the delegates.
Microsoft Outlook Training Course Overview
Microsoft Outlook Training focuses on using Outlook effectively to manage email, calendars, tasks, contacts, and appointments. The training covers organisation techniques, communication workflows, and productivity features that support efficient daily operations.
This certification enhances delegates’ ability to organise information, prioritise tasks, and manage communication more effectively. Delegates develop practical skills that improve productivity, time management, and consistency in professional communication.
This 1-Day Microsoft Outlook Course offered by The Knowledge Academy enables delegates to apply Outlook features confidently in real workplace scenarios. Delegates gain hands-on experience in managing schedules, emails, and tasks.
Course Objectives
- To provide delegates with a comprehensive understanding of Microsoft Outlook and its functions
- To teach delegates how to efficiently manage calendars and appointments
- To enable delegates to handle file attachments and categorise emails effectively
- To instruct delegates on accessing and utilising the reading pane for improved email management
- To empower learners with the skills to send messages with flags and customise their Outlook experience
- To ensure delegates can confidently use Outlook to streamline communication and personal data management
Upon completing this Microsoft Outlook Course, delegates will use Outlook more effectively to enhance communication, email organisation, and personal data management. They will improve task planning and appointment scheduling, increase productivity and supporting progression into further Microsoft Office courses.