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Classroom Training

At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

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  • Direct support from our experienced trainers throughout the course
  • Training courses available in thousands of locations globally
  • Partake in engaging and valuable activities in the classroom to boost your learning potential
  • Receive an all-encompassing learning experience

Online Training

Our online-based training courses aim to provide you with a complete training experience. Due to their flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the convenience of an online training course.

Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.

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  • Our flexible online courses provide you with 24/7 access
  • Take your time with 90 days from first login to complete the course
  • Enjoy an engaging and interactive learning experience
  • Courses available through our easy-to-use learning portal

In-house Training

Our In-house training option allows you to select any of our courses and receive training at a venue of your choice, by any method of your choice.

In-house courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.

By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of In-house training.

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  • Reduce the costs of employees taking time away from the workplace to train
  • Streamline your business with this bespoke training solution
  • Maximise your training budget
  • Monitor your employees’ progress and ensure that they receive applicable qualifications

Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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  • Receive direct support from our experienced trainers
  • Acquire the benefits of a classroom course, without the need to travel
  • Train from the comfort of your own home using remote access
  • All virtual training courses come with technical and administrative support
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Business Skills

Negotiation Skills

  • Includes the course manual, experienced instructor, & completion certificate
  • Learn the art of negotiation within a wide range of business sectors
  • We are the world’s largest provider of training courses
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Available delivery methods for this course:

Classroom

In-house

Online

Live Virtual

Course Information

Negotiation Skills Training Outline

This Negotiation Skills training course covers the following areas:

What is Negotiation?

  • Negotiation and Influencing Skills
  • Factors that Impact Negotiation
  • Stages of Negotiation

Planning

  • Discussion
  • Defining Objectives
  • Achieving Success
  • Coming to an Agreement
  • Executing Action

Utilising Communication and Communicating Effectively

  • The Significance of Listening
  • Being Assertive
  • Tools and Techniques for Negotiation
  • Building Good Relationships
  • Being Confident and Comfortable
  • Collaborating with Others
  • Solving Conflict
  • Handling Difficult Situations and Manipulation Professionally
  • Varying Levels of Negotiation
  • Self-Assessment of Personal Negotiation Style
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Negotiation Skills Training Overview

Negotiation Skills enhances an individual’s power to influence others via communication, to shape decisions for the purpose of business goals. Negotiating is vital to many sectors, including sales, politics, buying, and insurance. Delegates will learn how to negotiate with confidence, and gain advantage in complex situations. 

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Who is this course designed for?

This training course is appropriate for anyone who wishes to develop their skills as negotiators.

 

Prerequisites

There are no prerequisites for Negotiation Skills training, hence anyone can participate.

What’s Included

This training course includes:

  • The Knowledge Academy Negotiation Skills Manual
  • Experienced Trainer
  • Certificate
  • Refreshments

There is no exam for this Negotiation Skills course.

Negotiation Skills FAQs

Soft Skills are valuable traits that enhance an individual’s communication capabilities. They also allow tasks to be completed efficiently and accurately. For more information click here.
This training course includes The Knowledge Academy courseware folder, refreshments, and certificates.
No, there is no exam for this training course.
The training course begins at 9am and finishes around 5pm. Please arrive at the venue for 8:45am.

Upcoming classes

Need training delivered to you?

We can offer exceptional deals on in-house/on-site training at a location of your choosing for a number of your staff. Enquire to learn about our offers.

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Dates & Prices for Negotiation Skills

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Why choose Virtual?

Attend your course from the office or home
Interactive support from experienced trainers
Simple to setup and easy to use on any device

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How will you be funding your training?

Self funding

Company funding

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Best Price in the Industry

We have the guaranteed best price for our courses in the industry

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Resources Included

Resources are included for a comprehensive learning experience

Various Delivery Methods

Flexible delivery methods are available depending on your learning style


Some of our clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell


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