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Why?
Corona Cashen, HR & Quality Manager at Demesne Electrical Sales Ltd, wanted to expand her expertise in quality management and auditing. She aimed to strengthen auditing capability and support ongoing quality improvement within the organisation.
Solution
Corona chose The Knowledge Academy to complete the ISO 9001 Lead Auditor training due to its wide range of courses, flexible online delivery, and competitive pricing. The course provided a structured understanding of quality management systems and internal auditing practices.
Experience
Corona described the training as highly informative and rated the course content 9 out of 10. She highlighted the trainer’s strong delivery and found the sessions clear and easy to follow. She also appreciated the smooth and user-friendly booking experience.
Outcome
The training enhanced Corona’s ability to perform internal audits and deepened her knowledge of ISO 9001 principles. It also contributed to more effective quality management practices across the company.
Results
- Quality of Course Content: 9/10
- Trainer Feedback: Met expectations
- Booking Experience: Easy and user-friendly
Written By
“The training was very worthwhile, with clear delivery and easy-to-understand content. The booking process was straightforward and user-friendly, and the training was delivered effectively. The exam was achievable and aligned well with the learning. I would strongly recommend The Knowledge Academy for its quality training and smooth experience.”
Corona Cashen
HR & Quality Manager, Demesne Electrical Sales Ltd
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