Active Listening Training in Colombo

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Active Listening Training

Colombo

Master effective communication with Active Listening Training
Understand non-verbal cues and attentive listening
Gain skills to enhance workplace collaboration and productivity

Dates & Prices Dates & Prices

Course information

Active Listening Skills Course Outline

Module 1: An Overview of Active Listening Skills

What is Active Listening?
Importance of Active Listening Skills

Module 2: Steps for Active Listening Skills

Listen Attentively but Relaxed
Keep Your Mind Open to Listening
Pause Before Responding
Ask Question for Clarification Anything
Explain in Brief in Your Wording
Feel Same What the Speaker Feels

Module 3: How to Improve Your Active Listening Skills

Face the Speaker and Make Eye Contact
Show to the Speaker That You are Interested and Listen Properly
Provide Feedback
Do Not Interrupt the Speaker
Try to Converse in Front of the Mirror
Listen and Make a Virtualisation Picture

Module 4: Benefits of Active Listening Skills

Understand the Motive of Conversation
Successful Conversation
Save Time and Money
Build a Strong Network and Good Relationship with the Speaker
Reduce the Stress Level
Engagement and Motivation
Add-Ons Teaching Skills
Problem-Solving or Handing Issues

Module 5: Outcomes of Active Listening

People Feel That You Are Interested in Listening
Increased Self-Confidence and Understanding
Clarifying Misunderstandings

Who should attend this Active Listening Training?

This Active Listening Course is tailored for individuals looking to enhance their communication capabilities. This course is essential for professionals in diverse fields who aim to improve their ability to actively listen, understand, and respond effectively. The following professionals can greatly benefit from attending this course:

Customer Service Representatives
Sales Professionals
Managers and Supervisors
Teachers and Educators
Project Managers
Team Leaders
Human Resources Professionals
Legal and Compliance Professionals

Prerequisites of the Active Listening Training

There are no formal prerequisites for this Active Listening Course.

Active Listening Training Course Overview

Active Listening is a fundamental skill in effective communication, crucial in both personal and professional contexts. This course focuses on the development of Active Listening Skills, enabling individuals to fully understand and respond to the information being communicated. In today's fast-paced world, the ability to listen actively is invaluable for building meaningful relationships and making informed decisions.

Active Listening is particularly important for professionals in roles that require high levels of interaction and communication, such as Managers, Therapists, Educators, and Customer Service Representatives. By mastering Active Listening, these professionals can improve their engagement with clients, colleagues, and stakeholders, leading to enhanced relationships and better outcomes.

The Knowledge Academy's 1-day Active Listening Skills Course is one of the Personal Development Courses, designed to enhance delegates' listening abilities. It provides practical techniques and exercises to improve attention, empathy, and understanding in conversations. This training helps participants develop a skill set that is essential for effective communication and relationship building.

Course Objectives

To understand the principles of Active Listening
To develop skills in empathetic and non-judgmental listening
To learn techniques for maintaining focus and attention
To enhance the ability to understand and interpret verbal and non-verbal cues
To improve communication skills for better interpersonal relationships
To practice Active Listening in a variety of scenarios

Upon completing this Active Listening Skills Training, delegates will be equipped to communicate more effectively and build stronger relationships. They will leave with a set of practical tools to apply in their professional and personal lives, leading to improved understanding and collaboration.

What’s included in this Active Listening Training Course?

World-Class Training Sessions from Experienced Instructors
Active Listening Skills Certificate
Digital Delegate Pack

Why choose us

Our Colombo venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Colombo is the largest city in Sri Lanka and also the capital city with a population of around 650,100. The city is situated on the Islands west coast and is a popular tourist destination as well as the Islands financial center. Colombo has some excellent public school, some are privately owned and the others are government owned, the schools date back to the 1800’s. Some of these old schools are the Anglican Bishops College, the Buddhist Ananda College, the Catholic St Joseph’s college and the Muslim Zahira College. The state universities in the city are the University of the Visual and performing arts and the University of Colombo.

Address

Level 26 & 34
East Tower
World Trade Centre
Echelon Square
Colombo

T: +44 1344 203 999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Active Listening Training in Colombo. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Active Listening Training in Colombo, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's Active Listening Training in Colombo. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Active Listening Training in Colombo sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

Great anecdotes and examples which are relatable.

Charlie Cassell

Great job from Cat Allen!

Carl Saliba

I recently participated in an active listening training session, and I must say it was truly enlightening. The facilitator skilfully guided us through various topics and scenarios that not only enhanced my understanding of active listening but also provided practical tools for implementation. The content was well-structured, covering the key principles of active listening and delving into real-world scenarios to illustrate its application. I appreciate the emphasis on how active listening can positively impact both professional and personal relationships. Overall, the training was not only educational but also enjoyable. I feel more equipped with the necessary skills to incorporate active listening into my daily interactions. Kudos to the facilitator for a job well done, and I look forward to implementing these valuable lessons in my life.

Rene Minott

Active Listening Training in Colombo FAQs

What does Active Listening mean?

Active Listening is a communication technique where the listener fully concentrates, understands, responds, and remembers what's being said. It involves giving full attention, comprehending the message, and providing feedback to ensure mutual understanding in conversations.

What is the significance of this Active Listening Course?

This course is crucial as it enhances communication skills, fosters empathy, and improves relationships. It promotes better understanding, reduces misunderstandings, and increases productivity in professional and personal interactions. Additionally, it helps resolve conflicts effectively and encourages a supportive, collaborative environment.

What will I learn in this Active Listening Training?

You will learn techniques to improve listening skills, enhance understanding, build rapport, and effectively respond in conversations in this Active Listening Skills Training.

What are the benefits of this Active Listening Training?

Active Listening fosters better understanding, minimises miscommunication, and cultivates trust in relationships. It improves conflict resolution, encourages empathy, and enhances overall communication effectiveness.

Are there any prerequisites for this Active Listening Course?

There are no formal prerequisites for attending this course.

Who should attend this Active Listening Training Course?

Professionals across various fields, including business, healthcare, education, and interpersonal communication, should attend the course. It's beneficial for anyone seeking to enhance their communication skills and improve relationships through attentive and empathetic listening.

Do you offer 24/7 support for this Active Listening Skills Training?

Yes. The Knowledge Academy offers 24/7 support for delegates before, during, and after this Active Listening Training Course.

Do you provide self-paced Active Listening Training?

The Knowledge Academy provides flexible self-paced training for these courses. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.

Do you provide corporate training for this Active Listening Training Online?

Yes, we offer tailored corporate training courses that can be customised to meet the specific needs of an organisation and its employees.

What are the techniques involved in Active Listening?

Active Listening techniques involve giving undivided attention, paraphrasing to ensure understanding, reflecting the speaker's emotions to show empathy, asking clarifying questions for clarity, summarising key points to confirm comprehension, and using positive non-verbal cues.

What is included in this Active Listening Certification?

In this Active Listening Training, delegates will have a 1-day intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.

What are the levels of difficulty for this Active Listening Training?

The Active Listening Online Course covers beginner, intermediate, and advanced levels, allowing participants to build and enhance their skills progressively based on their current proficiency and experience.

What is the duration of this Active Listening Course?

The duration of this Active Listening Training spans across 1 day.

What kind of jobs can I expect based on this Active Listening Skills Training?

Upon completing this Active Listening Training, you can expect jobs in customer service, counselling, sales, management, and any roles requiring strong communication skills.

Will I receive a certificate upon completing this Active Listening Course online?

Upon course completion, delegates will receive an Active Listening certificate, validating the skills they have gained through this Active Listening Online Training.

Are there any qualifications required for this Active Listening Training?

No specific qualifications are required; it is open to anyone seeking to improve their listening skills.

Who should I contact if I am unable to access my Active Listening Online Training?

Should you encounter any difficulties accessing the course materials, our customer support team is available to assist and promptly resolve any issues you may encounter.

Why should I take this Active Listening Course?

This course will help you improve communication skills, enhance professional relationships, and increase effectiveness in both personal and professional interactions.

Are there practical components or hands-on activities in Active Listening Training?

Yes, the training includes practical exercises and interactive activities to practice Active Listening skills.

How will the Praxis Framework benefit you for the Active Listening Training Course?

The Praxis Framework is not directly related to this course; it's more relevant to project management practices.

What techniques are commonly taught in this Active Listening Training?

Techniques include reflective listening, paraphrasing, summarising, asking open-ended questions, and providing feedback.

What are the key components of Active Listening?

Key components are paying attention, showing that you are listening, providing feedback, deferring judgment, and responding appropriately.

What are some common barriers to Active Listening?

Barriers include distractions, preconceptions, emotional reactions, lack of interest, and interrupting the speaker.

What is the difference between hearing and Active Listening?

Hearing is the physiological process of sound perception; Active Listening involves fully concentrating, understanding, and responding to the speaker.

What are some tips for Active Listening during conversations?

Tips include maintaining eye contact, nodding, avoiding interruptions, asking clarifying questions, and summarising the speaker's points.

Why choose The Knowledge Academy in Colombo over others?

The Knowledge Academy in Colombo is a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking Personal Development Training Courses.

What is the cost/training fees for Active Listening Training certification in Colombo?

The training fees for Active Listening Training certification in Colombo starts from $1295

Which is the best training institute/provider of Active Listening Training in Colombo?

The Knowledge Academy is the Leading global training provider for Active Listening Training.

What are the best Personal Development Courses courses in Colombo?

Please see our Personal Development Courses courses available in Colombo

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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