ILM Level 5 - Kyrgyzstan

ILM Level 5 Diploma in Leadership and Management Course Outline

Total Credit Value: 41

Guided Learning Hours: 128

Course Outline

Unit 8607-504: Leading Innovation and Change

Credit Value: 5

Guided Learning Hours: 24

Module 1: Understanding Innovation and Change Management

• Explain the Importance of Innovation in Your Own Organisation
• Discuss the Importance of Effectively Managing Change

Module 2: Proposing Innovative Solutions

• Assess Opportunities for Innovation and Improvement
• Justify Improvements in the Context of Organisational Objectives
• Generate Innovative Options to Deliver Improvements
• Evaluate the Feasibility and Viability of These Options

Module 3: Leading and Managing Change

• Create a Change Management Plan Tailored to Stakeholder Expectations
• Implement and Monitor the Change Management Plan Against Set Targets

Unit 8607-506: Managing Stress and Conflict in the Organisation

Credit Value: 3

Guided Learning Hours: 8

Module 4: Understanding Organisational Effectiveness in Stress and Conflict Management

• Evaluate Your Organisation's Response to Workplace Stress and Conflict

Module 5: Enhancing Stress and Conflict Management

• Plan and Implement Improvements for Managing Stress and Conflict
• Critically Assess Your Effectiveness in Managing Stress and Conflict

Unit 8607-512: Managing Resources

Credit Value: 4

Guided Learning Hours: 12

Module 6: Managing Physical Resources

• Evaluate the Use of Physical Resources in Line with Organisational Policies
• Assess Maintenance and Safety Procedures for Physical Resources
• Assess Security Procedures for Physical Resources
• Identify Opportunities for Improvement in Resource Management Policies

Module 7: Implementing Improvements in Resource Management

• Plan Improvements for Managing Physical Resources Based on Evaluations
• Implement Improvements, Ensuring Compliance with Organisational Policies

Unit 8607-520: Assessing Your Own Leadership Capability and Performance

Credit Value: 6

Guided Learning Hours: 15

Module 8: Understanding Leadership Styles

• Review Prevailing Leadership Styles in the Organisation
• Assess the Impact of These Styles on the Organisation’s Values and Performance

Module 9: Evaluating Leadership Effectiveness

• Assess Your Ability to Apply Different Leadership Styles in Various Situations
• Evaluate Your Ability to Communicate Organisational Values and Goals
• Assess Your Ability to Motivate and Build Commitment to Organisational Values

Module 10: Adopting Effective Leadership Styles

• Justify the Most Effective Leadership Style to Motivate Staff in Your Area
• Implement the Chosen Leadership Style to Motivate Staff and Achieve Organisational Goals

Unit 8607-522: Becoming an Effective Leader

Credit Value: 5

Guided Learning Hours: 9

Module 11: Understanding Leadership Abilities

• Evaluate Your Ability to Use Various Leadership Styles in Diverse Situations
• Use Theories of Emotional Intelligence to Assess the Impact of Emotions on Performance

Module 12: Evaluating Leadership Skills

• Review Your Ability to Set Directions and Communicate Effectively
• Assess Your Ability to Motivate, Delegate, and Empower Others
• Create a Personal Development Plan to Enhance Your Leadership Skills

Unit 8607-404: Delegating Authority in the Workplace

Credit Value: 3

Guided Learning Hours: 3

Module 13: Understanding Delegation Benefits

• Evaluate Benefits of Effective Delegation
• Explain How Delegation Empowers Others

Module 14: Effective Delegation in the Workplace

• Justify the Process for Delegating Work
• Allocate and Monitor Delegated Work

Module 15: Enhancing Delegation Skills

• Review Effectiveness of Your Delegation
• Assess Ways to Improve Your Delegation and Empowerment Skills

Unit 8607-406: Developing Your Leadership Styles

Credit Value: 4

Guided Learning Hours: 10

Module 16: Understanding Effective Leadership Outcomes

• Evaluate the Importance of Performance and Engagement with Followers in an Organisation

Module 17: Assessing Personal Leadership Styles

• Review Your Leadership Styles Using a Diagnostic
• Assess the Effectiveness of Your Leadership Styles

Module 18: Implications of Personal Leadership Styles

• Evaluate the Implications of Your Leadership Styles for Yourself and Your Organisation
• Assess the Impact of Situational Changes on the Effectiveness of Your Adopted Style

Module 19: Assessing Leadership Behaviour

• Evaluate Factors That Influence Leadership Effectiveness
• Assess Your Leadership Behaviour Based on These Factors

Module 20: Developing Leadership Style and Effectiveness

• Produce an Action Plan for Developing Your Leadership Style and Effectiveness
• Explain the Benefits of Implementing the Action Plan
• Describe How You Will Monitor and Evaluate the Action Plan

Unit 8607-412: Managing Meetings

Credit Value: 3

Guided Learning Hours: 15

Module 21: Understanding Meeting Types and Purposes

• Describe Different Types of Meetings in the Organisation
• Explain the Necessity of Various Meeting Types

Module 22: Preparing for Meetings Effectively

• Define the Purpose and Objectives of a Meeting
• Identify Resources Needed to Support and Manage the Meeting
• Explain the Reasoning Behind the Choice of Invitees
• Justify Information Provided to Attendees in Advance

Module 23: Developing Meeting Management Skills

• Evaluate Your Ability to Chair or Lead Meetings with Feedback
• Identify Weaknesses in Your Meeting Management
• Create a Development Plan to Improve Meeting Management Skills

Module 24: Managing Actions Post-Meeting

• Monitor Progress of Actions Agreed Upon in Meetings
• Manage Personal Actions from Meetings to Meet Deadlines
• Evaluate the Impact of Meeting Actions on the Organisation
• Impact of Agreed Actions at the Meeting on the Organisation

Unit 8607-415: Motivating People in the Workplace

Credit Value: 2

Guided Learning Hours: 6

Module 25: Understanding Workplace Motivation Factors

• Evaluate Theories of Motivation Relevant to Your Workplace
• Evaluate Factors Affecting Performance and Motivation

Module 26: Enhancing Motivation and Performance

• Select and Apply a Motivation Theory to Your Workplace
• Evaluate the Impact of This Theory on Workplace Performance

Unit 8607-416: Solving Problems by Making Effective Decisions in the Workplace

Credit Value: 3

Guided Learning Hours: 14

Module 27: Analysing Complex Problems in the Workplace

• Define a Complex Problem Including Its Scope and Impact
• Analyse Information to Inform the Decision-Making Process

Module 28: Applying Decision-Making Techniques

• Propose a Range of Alternative Solutions
• Evaluate Solutions Using a Decision-Making Technique to Identify the Most Appropriate Option

Module 29: Planning Solution Implementation

• Develop a Detailed Plan for Implementing the Solution
• Communicate the Plan to Relevant Stakeholders
• Assess Monitoring and Review Techniques to Ensure Successful Implementation

Unit 8607-427: Developing a Culture to Support Innovation and Improvement

Credit Value: 3

Guided Learning Hours: 12

Module 30: Understanding Organisational Culture

• Describe the Underlying Culture Within the Organisation
• Explain How Culture Influences Management Style and Team Structure
• Discuss Your Role in Promoting the Organisation’s Vision and Culture

Module 31: The Role of Values in Organisational Culture

• Explain How Your Values Influence Your Response to Change and Innovation
• Discuss Your Responsibility to Reinforce an Innovation and Change Culture
• Highlight the Importance of Being Aware of Others' Needs to Minimise Resistance to Change

Module 32: Supporting Roles in Innovation and Change

• Identify Tasks for Innovators During the Innovation Process
• Outline the Role of Managers in the Innovation Process
• Explain Senior Management’s Role in Strategy Definition for Innovation

Module 33: Developing a Culture of Innovation

• Describe Methods to Encourage Innovative Thinking in the Workplace
• Explain the Importance of Providing Constructive Feedback to Innovators
• Discuss How to Support and Guide the Implementation of Ideas

Module 34: Risk Management in Supporting Creativity and Innovation

• Describe How to Recognise and Manage Risks in Innovation
• Explain Developing a Risk-Aware Culture That Supports Taking Acceptable Risks
• Discuss the Importance of Communicating Risks Across the Organisation
• Outline Compliance with Legal and Regulatory Requirements in Innovation Activities

Module 35: Communication’s Role in the Innovation Process

• Explain the Importance of Communicating a Clear Vision for Innovation Outcomes
• Discuss the Purpose of an Elevator Pitch for Securing Innovation Sponsorship
• Key Actions Needed to Develop a Business Case for Innovation
• Highlight the Importance of Communicating Innovation Outcomes to Maintain Engagement

ILM Level 5 Award in Leadership and Management Skills Course Outline

Total Credit Value: 10

Total Guided Learning Hours: 30

Unit 8609-400: Management Role to Improve Management Performance

Credit Value: 4

Guided Learning Hours: 15

Module 1: Specific Responsibilities of Middle Managers

• Goals and Objectives of your Organisation
• Responsibilities of Middle Managers

Module 2: How Communication and Interpersonal Skills affect Managerial Performance in the Workplace?

• How Interpersonal and Communication Skills affect Managerial Performance
• Strategies to Overcome Barriers to Effective Managerial Communication and Interpersonal Skills

Module 3: Personal Development Opportunities to Improve own Managerial Performance

• Knowledge, Skills And Behaviour, and their effect on own Managerial Performance
• Identify Areas for Personal Development
• Personal Development Plan

Unit 8609-500: Assessing Your Own Leadership Capability and Performance

Credit Value: 6

Guided Learning Hours: 15

Module 4: Understand Leadership Styles within an Organisation

• Review the Prevailing Leadership Styles in the Organisation
• Impact of the Prevailing Leadership Styles

Module 5: Leadership Capability and Performance

• Different Leadership Styles in a Range of Situations
• Ability to Communicate the Organisation’s Values and Goals
• Ability to Motivate Others and Build Commitment

Module 6: Effective Leadership Style to Motivate Staff

• Most Effective Leadership Style
• Implement the Most Effective Leadership Style

ILM Level 5 Certificate in Effective Coaching and Mentoring Course Outline

Total Credit Value: 16

Guided Learning Hours: 42

Unit 8588-500: Understanding the Skills, Principles, and Practice of Effective Coaching and Mentoring within an Organisational Context 

Credit Value: 6

Guided Learning Hours: 20

Module 1: Purpose of Coaching and Mentoring within an Organisational Context

• Define Coaching and Mentoring, Highlighting Key Differences
• Evaluate the Impact of Organisational Context on Coaching or Mentoring
• Present the Business Case for Coaching and Mentoring
• Measure the Impact of Coaching and Mentoring
• Identify and Minimise Barriers to Coaching or Mentoring

Module 2: Knowledge, Skills and Behaviours Required to Be an Effective Coach or Mentor

• Review the Key Knowledge, Skills and Behaviours
• Analyse Communication Skills for Coaching or Mentoring
• Review Coach/Mentor Responsibilities in Managing Relationships
• Review an Effective Coaching or Mentoring Model
• Justify the Role of Reflective Practice and Supervision

Module 3: Importance of Effective Contracting and Management of the Coaching or Mentoring Process

• Analyse Effective Contracting in Coaching or Mentoring
• Explain Managing the Coaching or Mentoring Process

Unit 8588-501: Undertaking Effective Coaching or Mentoring within an Organisational Context 

Total Credit Value: 5

Guided Learning Hours: 12

Module 4: Plan and Prepare Effective Coaching or Mentoring within an Organisational Context

• Plan and Prepare to Deliver a Coaching or Mentoring Programme 
• Identify Individual Developmental Needs and Agree on Goals Before Contracting
• Establish a Coaching or Mentoring Contract to Meet Individual and Stakeholder Requirements

Module 5: Undertake and Record at Least 18 Hours of Effective Coaching or Mentoring 

• Complete 18 Hours of Formal Coaching or Mentoring with 2-3 Individuals
• Maintain Records of Coaching or Mentoring Activities, Including Goals and Outcomes
• Collect Feedback from Supervisor and Clients
• Reflect on and Maintain Evidence of Coaching or Mentoring Sessions

Module 6: Demonstrate and Evidence Ongoing Reflection and Review of Own Coaching or Mentoring Practice

• Reflect on Each Session to Identify Key Learning for Professional Development
• Justify Tools and Techniques Used in Coaching or Mentoring
• Use Ongoing Feedback, Including Supervision, to Assess Coaching Effectiveness
• Assess and Evidence Communication Techniques Used in Coaching or Mentoring

Unit 8588-503: Reviewing Own Ability as a Coach or Mentor within an Organisational Context 

Total Credit Value: 5

Guided Learning Hours: 10

Module 7: Holistically Review Their Ability to Perform Effectively as a Coach or Mentor within an Organisational Context

• Evaluate the Benefits Realised from Coaching or Mentoring
• Reflect on Overall Learning and Development, Including Communication Techniques
• Conduct a Comprehensive Evidence-Based Assessment of Their Coaching or Mentoring Ability

Module 8: Develop a Plan for Their Future Professional Development in Coaching or Mentoring

• Produce an In-Depth SWOT Analysis for Their Role as a Coach or Mentor
• Create a Comprehensive Personal Development Plan for 12 Months 
• How They Will Monitor and Evaluate Their Ongoing CPD in Coaching or Mentoring

ILM Level 5 Diploma in Effective Coaching and Mentoring Course Outline

Total Credit Value: 38

Total Guided Learning Hours: 50

Unit 8588-500: Skills, Principles and Practice of Effective Coaching and Mentoring within an Organisational Context

Credit Value: 6

Guided Learning Hours: 20

Module 1: Understand the Purpose of Coaching and Mentoring within an Organisational Context

• Coaching and Mentoring
• Organisational Effects on Coaching or Mentoring
• Benefits for Individuals and Organisations
• Assess the Impact of Coaching or Mentoring
• Barriers to Coaching or Mentoring

Module 2: Understand the Skills, Behaviours, Attitudes, Beliefs and Values of an Effective Coach or Mentor

• Critically Explore the Knowledge, Skills, and Behaviour of an Effective Coach or Mentor
• Analyse Why Coaches or Mentors Require Effective Communication Skills
• Review the Responsibilities of the Coach or Mentor to Manage Relationships (Including Values and Power) and Remain Ethical and Non-Judgemental

Module 3: Understand the Role of Contracting and the Process to Effectively Coach or Mentor

• Review a Model or Process Which Should be Followed When Formally Coaching or Mentoring
• Analyse the Rationale for and the Characteristics of Effective Contracting within Coaching or Mentoring
• Explain the Necessity of Exploring the Expectations and Boundaries of a Coaching or Mentoring Programme with all Stakeholders

Unit 8588-502: Undertaking an Extended Period of Effective Coaching or Mentoring within an Organisational Context

Credit Value: 27

Guided Learning Hours: 20

Module 4: Plan and Prepare for Coaching or Mentoring Programmes

• Plan and Prepare to Deliver a Coaching or Mentoring
• Identify Individual Developmental Needs
• Establish a Coaching or Mentoring Contract

Module 5: Undertake Coaching Sessions

• Complete a Minimum of fifty-four Hours of Coaching or Mentoring
• Document Goals, Progress, Discussions, and Outcomes
• Keep Records of Feedback from Supervisors and Clients
• Maintain Evidence of Ongoing Reflection on Coaching or Mentoring Sessions

Module 6: Reflections on Your Performance as a Coach or Mentor

• Reflect on Each Session and Identify Key Learning
• Justify the Tools and Techniques
• Use Feedback on Effectiveness of Own Coaching or Mentoring
• Learn Effective Communication Techniques

Unit 8588-503: Reviewing Own Ability as a Coach or Mentor within an Organisational Context

Credit Value: 5

Guided Learning Hours: 10

Module 7: Be Able to Holistically Review their Ability to Perform Effectively as a Coach or Mentor within an Organisational Context

• Evaluate the Benefits that Have Been Realised as a Result of the Coaching or Mentoring Undertaken
• Reflect on their Overall Learning and Development as a Coach or Mentor, Including Communication Techniques of Questioning
• Conduct a Comprehensive Evidenced Based Assessment of their own Ability as an Effective Coach or Mentor

Module 8: Be Able to Develop a Plan for their Future Professional Development in Coaching or Mentoring

• Produce an in-Depth SWOT Analysis for their Role as a Coach or Mentor
• Produce a Comprehensive Personal Development Plan, Detailing How this Will Support Own Development in Coaching or Mentoring
• Explain How They Will Monitor and Evaluate their Own Ongoing Continuing Professional Development (CPD) in Relation to Coaching or Mentoring

ILM Level 5 Award in Leadership Course Outline

Total Credit Value – 6

Total Guided Learning Hours – 15

Unit 8322-500: Assessing Your Leadership Capability and Performance

Credit Value – 6

Guided Learning Hours – 15

Module 1: Understand Leadership Styles Within an Organisation

• Review the Prevailing Leadership Styles in the Organisation
• Prevailing Leadership Styles on the Organisation’s Values and Performance

Module 2: Effectiveness of Own Leadership Capability and Performance in Meeting Organisational Values and Goals

• Apply Different Leadership Styles in a Range of Situations
• Communicate the Organisation’s Values and Goals to staff in Own Area
• Motivate Others and Build Commitment to the Organisation’s Values and goals.

Module 3: Effective Leadership Style to Motivate Staff to Achieve Organisational Values and Goals

• Justify the Most Effective Leadership Style to Motivate Staff
• Implement the Most Effective Leadership Style in Order to Motivate Staff

ILM Level 5 Certificate in Leadership Course Outline

Total Credit Value – 21

Guided Learning Hours – 51

Course Outline

Unit 8322-500: Assessing Your Leadership Capability and Performance

Credit Value – 6

Guided Learning Hours – 15

Module 1: Understand Leadership Styles Within an Organisation

• Review the Prevailing Leadership Styles in the Organisation
• Prevailing Leadership Styles on the Organisation’s Values and Performance

Module 2: Effectiveness of Own Leadership Capability and Performance in Meeting Organisational Values and Goals

• Apply Different Leadership Styles in a Range of Situations
• Communicate the Organisation’s Values and Goals to staff in Own Area
• Motivate Others and Build Commitment to the Organisation’s Values and Goals

Module 3: Effective Leadership Style to Motivate Staff to Achieve Organisational Values and Goals

• Justify the Most Effective Leadership Style to Motivate Staff
• Implement the Most Effective Leadership Style in Order to Motivate Staff

Unit 8322-501: Improving Own Leadership Performance Through Action Learning

Credit Value – 15

Guided Learning Hours – 36

Module 4: Use Action Learning for Leadership Development

• Responsibilities of an Individual Within an Action Learning Set
• How Group Dynamics in Action Learning Can Enhance Leadership Development?
• Learning to Develop Own Leadership Performance
• Leadership Development Technique and Role in own Leadership Development

Module 5: Plan and Undertake Activities to Develop Own Leadership Performance

• Identify and Select Appropriate Activities and Sources of Help and Support to Develop Own Leadership Capacity
• Plan Activities to Develop own Leadership Capacity
• Undertake Planned Activities to Improve Own Leadership Performance and Make Judgements

ILM Level 5 Diploma in Principles of Leadership and Management Course Outline

Total Credit Value – 37

Guided Learning Hours - 88

Unit 8610-400: Understanding the Management Role to Improve Management Performance

Credit Value – 4

Guided Learning Hours - 5

Module 1: Middle Management Responsibilities

• Understand Organisational Goals and Objectives
• Evaluate Middle Manager Responsibilities in Achieving Goals

Module 2: Managerial Communication

• Assess How Communication Impacts Performance
• Identify Strategies to Overcome Communication Barriers

Module 3: Personal Development in Management

• Assess Personal Managerial Impact
• Identify and Plan for Personal Development

Unit 8610-501: Managing Improvement 

Credit Value – 3

Guided Learning Hours - 8

Module 4: Managing Organisational Quality

• Assess Organisational Quality Management
• Evaluate Personal Quality Management Capabilities

Module 5: Improvement Planning

• Develop and Implement A Comprehensive Improvement Plan

Unit 8610-502: Making a Financial Case 

Credit Value – 3

Guided Learning Hours - 14

Module 6: Financial Management for Managers

• Understand Capital Vs. Revenue Expenditure
• Classify and Allocate Costs Effectively

Module 7: Financial Decision-Making

• Utilise Financial Evaluation Techniques for Decision-Making

Unit 8610-503: Developing Critical Thinking 

Credit Value – 4

Guided Learning Hours - 18

Module 8: Assessing Personal Values and Beliefs

• Differentiate Between Beliefs, Attitudes, And Values
• Assess the Impact of Personal Values on Behaviour

Module 9: Critical Thinking in Management

• Apply Critical Thinking to Management Theories and Practice.

Unit 8610-504: Leading Innovation and Change 

Credit Value – 5

Guided Learning Hours - 24

Module 10: Innovation and Change Management

• Understand the Need for Innovation and Change Management
• Assess and Justify Innovation Opportunities

Module 11: Change Leadership

• Create and Implement A Change Management Plan

Unit 8610-505: Managing Individual Development 

Credit Value – 4

Guided Learning Hours -18

Module 12: Performance Evaluation

• Conduct Performance Gap Analysis

Module 13: Development Planning

• Plan and Justify Personal Development Strategies
• Monitor and Report on Development Progress

Unit 8610-401: Planning and Leading a Complex Team Activity 

Credit Value – 4

Guided Learning Hours – 6

Module 14: Complex Team Activity Planning

• Define the Purpose, Aims and Objectives of the Activity
• Identify the Tasks and Resources Required for the Activity
• Produce a Plan for the Implementation of the Activity
• Assess the Risks and any Operational or Safety Issues that Apply to the Activity

Module 15: Communicate Information on the Activity to Your Team

• Present Information on the Activity to Your Team, Invite Questions, and Clarify Uncertainties
• Communicate Role and Responsibility Allocations to Team Members

Module 16: Review Own Ability to Lead a Team Through a Complex Activity

• Collect Feedback on Your Ability to Lead the Team Through a Complex Activity
• Review Your Performance, Identifying Leadership Strengths and Weaknesses
• Produce a Development Plan to Improve Your Planning and Leadership Skills Using Feedback and Self-Assessment

Unit 8610-403: Managing Risk in the Workplace 

Credit Value – 3

Guided Learning Hours - 6

Module 17: Understand the importance of managing risks in the workplace

• Laws and Legislation Relating to Risk Management in Own Area of Responsibility 
• Evaluate Internal Policies Relating to the Management of Risk in own Area of Responsibility

Module 18: Identify and Manage Risks in Own Area of Responsibility

• Conduct a Risk Assessment in Your Workplace
• Propose Methods to Minimise Identified Risks
• Explain How Identified Risks Will Be Continuously Monitored and Reviewed

Unit 8610-422: Importance of Marketing for an Organisation

Credit Value: 4

Guided Learning Hours: 6

Module 19: Market Within Which an Organisation Operates

• Review the Market Focusing on Market Size, Organisation's Share, and Competitor Profile
• Explain the Role of the Marketing Function and Activities

Module 20: Effectiveness of Marketing Within Own Organisation

• Evaluate the Effectiveness of a Marketing Campaign
• Make Recommendations to Improve the Effectiveness of a Marketing Campaign

Unit 8610-601: Managing Operations Research 

Credit Value – 3

Guided Learning Hours - 10

Module 21: Conduct Operations Research in an Organisation

• Problem in Own Area of Responsibility Related to Resource Utilisation
• Establish Objectives and Requirements for Problem Resolution
• Select and Justify an Operations Research Methodology, Comparing Strengths and Weaknesses
• Collect, Validate, and Analyse Data to Propose an Appropriate Solution Using the Selected Methodology

Module 22: Interpreting Research Outcomes

• Recommend Organisational Improvements Based on Research Findings