ITIL® 4 Specialist: IT Asset Management Training - Croatia

ITIL® 4 Specialist: IT Asset Management Training Course Outline

Module 1: Key Concepts of ITAM

• Purpose, PSFs, and Value of the ITAM Practice
• Apply Iterative and Interdependent Scoping to IT Asset Types and IT Asset Register
• Benefits of Standard IT Assets
• ITAM’s Relationship with Governance, Compliance, and Policies of the Organisation
• Apply an Organisation's Sustainability Objectives to ITAM
• Identify the Key Challenges of ITAM

Module 2: ITM Value Streams and Processes

• Roles and Relationships of Service Value Streams, Practices, and Processes in the Creation of Value
• Value of a Common Approach to IT Asset Lifecycle Management
• Sustainability Aspects of IT Asset Decommissioning and Disposal Actions
• Know How to Verify, Audit, and Analyse IT Assets
• Apply IT Asset Lifecycle Models
• Critical Nature of Records and Documentation
• How to Integrate ITAM into the Organisation's Value Streams?
• Relationship between ITAM and the Service Configuration Management Practice

Module 3: ITAM Roles, Skills, and Organisational Solutions

• Key Skills required for ITAM
• Responsibilities of the Following Roles
  • IT Asset Manager
  • License Manager
  • IT Asset Owner
  • IT Asset Custodian
  • IT Asset Consumer
• How to Apply the LACMT Model to ITAM Activities?
• How to Position ITAM within an Organisational Structure?

Module 4: How Does Information and Technology Support and Enables ITAM?

• Key Inputs and Outputs of the ITAM Practice
• Key ITAM Automation Tools and their Role in the Practice

Module 5: Understand the Role of Partners and Suppliers in ITAM

• Types of Service Relationships
• Complexity of Service Relationships
• Consistent Approach to ITAM Across the Organisation's Ecosystem

Module 6: How to Develop ITAM Organisational Capabilities?

• Key Concepts of the ITIL Maturity Model
• How to Apply Capability Criteria to Plan ITAM Capability Development?
• Key Metrics and Methods for Improving ITAM Capabilities
• Apply the Key Steps of the ITAM Capability Development

Who should attend this ITIL® 4 Specialist: IT Asset Management Training Course?

This ITIL® 4 Specialist: IT Asset Management Course is suitable for IT professionals who are involved in managing costs and risks, monitoring and ensuring compliance, and good governance of IT assets. Professionals who will benefit the most from this ITIL Certification Course are:

• IT Financial Managers
• IT Procurement Specialists
• IT Asset Managers
• Project Managers
• Risk Managers
• Business Continuity Managers

Prerequisites of the ITIL® 4 Specialist: IT Asset Management Training Course

Holding an ITI® 4 Foundation Certificate is a must before attending this ITIL® 4 Specialist: IT Asset Management Training Course.

ITIL® 4 Specialist: IT Asset Management Training Course Overview

The ITIL® 4 Specialist: IT Asset Management Training is a specialised course designed to equip IT professionals with the knowledge and skills necessary to effectively manage IT assets throughout their lifecycle. In today's complex IT environment, where organisations rely on a wide range of assets to support their operations, proper management of IT assets is essential for optimising costs, mitigating risks, and ensuring compliance with regulatory requirements.

IT Managers, Asset Managers, Procurement Professionals, and anyone involved in IT asset management should prioritise participating in the ITIL® 4 Specialist: IT Asset Management Training. This ITIL Training is particularly relevant for professionals seeking to enhance their understanding of IT asset management principles, processes, and best practices.

This 3-day ITIL Certification Training covers a wide range of topics, including IT asset lifecycle management, inventory management, software asset management, license compliance, and asset disposal. Participants will learn how to establish an effective IT asset management framework, conduct asset inventories, track asset usage and performance, and optimise asset utilisation.

ITIL® 4 Specialist: IT Asset Management Training Course Objectives

• To understand the key concepts and principles of IT asset management in the context of IT service management
• To learn how to establish an effective IT asset management framework and governance structure
• To develop skills in conducting asset inventories, tracking asset usage, and managing asset lifecycle
• To explore software asset management practices, including license management and compliance
• To understand the role of IT asset management in cost optimisation, risk mitigation, and compliance management

Upon completion of the ITIL Certification Training, participants will be equipped with the knowledge, skills, and confidence needed to effectively manage IT assets throughout their lifecycle. They will be better prepared to optimise asset utilisation, reduce costs, mitigate risks, and ensure compliance with regulatory requirements, ultimately contributing to improved efficiency and effectiveness of IT operations within their organisations.

What’s included in this ITIL® 4 Specialist: IT Asset Management Training Course?

• ITIL® 4 Specialist: IT Asset Management Training Examination
• World-Class Training Sessions from Experienced Instructors
• Digital Delegate Pack

ITIL® 4 Specialist: IT Asset Management Training Exam Information 

The ITIL® 4 Specialist: IT Asset Management Training Exam assesses participants' understanding of the ITIL® 4 concepts and practices related to IT asset management. This certification focuses on effective management and optimisation of IT assets throughout their lifecycle. 

• Question Type: Multiple-Choice 
• Total Questions: 40 
• Total Marks: 40 Marks 
• Pass Mark: 65%, or 26/40 Marks  
• Duration: 90 minutes 
• Open Book/ Closed Book: Closed Book