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Project Management

Certified Professional Change Management (CPCM)

  • Learn how to become effective and pivotal implementors of business change.
  • Learn how change Impacts the organisation and how to explore change failures.
  • Learn the different approaches to change and how to effectively manage this.
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Course Information

Certified Professional Change Management (CPCM) Course Outline

Our Professional Change Management training course explores the following areas:

Module 1: Introduction to CPCM

  • What is CPCM?
  • What is Business Change?
  • The Benefits and Risks of Business Change

Module 2: Organisational Change

  • Business Transformation
  • Business Transformation Stages
  • Factors for Success
  • Risk Management
  • Process Mapping
  • Evaluating Existing Processes
  • Identifying Areas for Improvement
  • Aligning Organisation Structure and Job Roles
  • Implementing and Operating New Changes
  • Stakeholder Engagement

Module 3: Approaches to Change

  • Individual Change
    • The ‘People’ Side of Change
    • Five Elements of Individual Change
  • Team Change
  • Organisational Change
    • Organisational Readiness
    • Why is Change Required?
  • Lead Change

Module 4: Change Impact and Analysis

  • Planning and Measuring Change
  • Directing Change
  • Perspectives and Responses
  • Exploring Change Failure
  • Influences and Concerns
  • Change Principles
  • Communication
  • Overcoming Challenges
  • Maintaining Change
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Certified Professional Change Management (CPCM) Course Overview

Change within any organisation is unavoidable, necessary, and occurs regularly, so businesses require individuals who are capable of effectively handling change processes.

Therefore, Change Management certifications are globally recognised, and our training course is no exception. With The Knowledge Academy, delegates will acquire all the fundamental knowledge needed to emerge as a competent Change Management Professional in just two days. A comprehensive range of content will be explored, which ensures all delegates evolve from this training course with a confident understanding of the impact change can have.

Particularly, knowledge of how to negotiate and implement change in the workplace is becoming an ever-increasing business asset, as organisations try to keep up with the constantly advancing, and competitive, market environment. Thus, it is crucial for businesses to enforce changes at a fast but manageable pace, and respond to the impact of change as quickly as it's industry and competitors. The need for this means that our CPCM training is greatly desirable, and attracts much interest from organisations who wish to achieve change results.

Our Certified Professional Change Management training course is specifically designed to help individuals become effective and pivotal implementers of business change - transforming organisations and business processes, by following logical and informed procedures. This well-established CPCM certification will explore a variety of areas that need to be considered when an organisation undergoes widespread fundamental changes, from the hiring and firing of employees and departmental restructuring, to coping with the effects of fast-moving business change.

During this CPCM course, which is acknowledged worldwide, delegates will acquire an understanding of what is needed to achieve successful business transformation, risk evaluation, and how to align new changes within an organisation's best-practice framework. The four universal approaches that determine the successful implementation of business change, including structural team alterations, organisational changes, individual adaptations, and managerial advancement, will also be examined in detail to ensure that Change Management Professionals undertaking our course are well equipped and prepared to initiate large-scale Change Plans.

Additionally, this course will provide delegates with knowledge of how to handle the impact of change, change adversity, overcoming challenges, and addressing change failure - from both a theoretical and practical perspective.

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Who should attend this Change Management Course?

This CPCM training course is intended for those all those involved with/impacted by the process of change, from junior team members, to Change Managers. The course will also benefit anyone looking to develop their knowledge of Change Management methodology.


Certified Professional Change Management​ Prerequisites

There are no formal prerequisites, therefore anyone with an interest in initiating Business Change can attend.

What's Included in this Change Management Course?

This CPCM course includes the following:

  • The Certified Professional Change Management (CPCM) Examination
  • The Knowledge Academy CPCM Manual
  • Certificates
  • Experienced CPCM Instructor
  • Refreshments

Certified Professional Change Management Exam Information

In order to acquire this Certified Professional Change Management (CPCM), delegates will need to pass an examination that tests their acquired knowledge. The exam is included with the course fee and will take place at the end of day two. The exam format is detailed below:

  • 40 questions
  • Multiple choice questions
  • Duration of 1 hour
  • 65% Pass Mark Required
  • Closed Book

Available delivery methods for this course:

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In-house

Online

Virtual

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Interactive support from experienced trainers
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Best Price in the Industry

We have the guaranteed best price for our courses in the industry

Trusted & Approved

We are accredited by APMG for our Change Management training courses

Resources Included

Resources are included for a comprehensive learning experience

Various Delivery Methods

Flexible delivery methods are available depending on your learning style


Certified Professional Change Management (CPCM) FAQs

Please arrive at the venue at 8:45am.
There are no formal prerequisites.
This CPCM training course is designed for anyone involved with/impacted by change implementation within an organisation.
We are able to provide support via phone & email prior to attending, during, and after the course.
Delegate pack consisting of course notes and exercises, exam, manual, experienced instructor, and refreshments.
This course is [2] day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

Some of our clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell


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