Create And Extend Custom Copilots In Microsoft Copilot Studio PL7008 Course - Hong Kong

Create and Extend Custom Copilots in Microsoft Copilot Studio (PL-7008) Course Outline

Module 1: Get Started With Microsoft Copilot Studio

• Introduction
• Get Started Working With Environments
• Create Agents and Work With the Microsoft Copilot Studio Interface
• Create Topics
• Enhancing Productivity With Generative AI
• Test Your Agents
• Publish Agents and Analyse Performance

Module 2: Build an Initial Agent With Microsoft Copilot Studio

• Introduction
• Agent Creation
• Agent Creation Using Conversational Builder
• Generative Answers
• Deploy Agents

Module 3: Manage Topics in Microsoft Copilot Studio

• Introduction
• Work With Agent Topics
• Bot Framework Skills
• Branch a Topic
• Create Topics for Existing Support Content
• Work With System Fallback Topics
• Manage Topics

Module 4: Work With Entities and Variables in Microsoft Copilot Studio

• Introduction
• Work With Entities
• Custom Entities
• Use Entities in Conversations
• Work With Variables
• Reuse Variables Across Topics

Module 5: Build Effective Agents With Microsoft Copilot Studio

• Introduction
• Use Cases
• Plan for Agents
• Topics
• Design Your Agent
• Build Solutions
• Build a Conversational Agent
• Validate and Iterate on Your Design

Module 6: Enhance Microsoft Copilot Studio Agents

• Introduction
• Use Power Automate to Add Actions
• Agent Actions
• Transfer Conversations to Agents by Using Omnichannel for Customer Service
• Create Topics for Existing Support Content
• Trigger Types
• Analyse Agent Performance

Module 7: Create an Agent With Microsoft Copilot Studio and Dataverse for Teams

• Introduction
• Create Your First Agent
• Create and Modify Topics
• Add Inputs Variables and Conditions
• Call an Action to Pull in Dataverse for Teams Data
• Publish and Share Your New Agent

Module 8: Build an Autonomous Agent in Copilot Studio

• Introduction
• Bring Autonomous Agents into the Enterprise
• Create Your First Autonomous Agent
• Test and Refine the Autonomous Agent
• Deploy an Agent in a Live Environment

Module 9: Guided Project - Create Agents With Microsoft Copilot Studio

• Introduction
• Prepare
• Create Custom Tables
• Build an Agent in Microsoft Copilot Studio With the New AI Capabilities
• Create and Manage Topics
• Set Up Generative AI

Who Should Attend this Introduction to Create and Extend Custom Copilots in Microsoft Copilot Studio (PL-7008)?

This Create and Extend Custom Copilots in Microsoft Copilot Studio (PL-7008) Course is designed for anyone who wants to create and extend custom Copilots using the tools and functionalities provided by Microsoft Copilot Studio. However, this training will be beneficial for:

• AI Developers
• Customer Service Managers
• Business Analysts
• Automation Specialists
• IT Support Engineers
• Digital Transformation Consultants
• Chatbot Developers

Prerequisites of the Introduction to Create and Extend Custom Copilots in Microsoft Copilot Studio (PL-7008)

There are no formal prerequisites for attending this Create and Extend Custom Copilots in Microsoft Copilot Studio (PL-7008) Course.

Create and Extend Custom Copilots in Microsoft Copilot Studio (PL-7008) Course Overview

Create and Extend Custom Copilots in Microsoft Copilot Studio (PL-7008) is a specialised training course that teaches participants how to design, build, and enhance custom AI-powered Copilots using Microsoft Copilot Studio. The importance of this course lies in its ability to enable organisations to leverage AI for automating customer interactions, support processes, and improving user experiences. This training also provides career advantages for participants by making them competitive candidates for roles in AI development, customer experience design, and digital transformation.

In this 1-day training course, delegates will learn how to create and manage custom Copilots using Microsoft Copilot Studio, from setting up initial Copilots to integrating them with advanced features like Dataverse and Power Automate. Delegates will gain hands-on experience in deploying and refining Copilots to meet organisational needs, incorporating real-time data, and analysing performance for continuous improvement. This training will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course Objectives

• To build custom Copilots using Microsoft Copilot Studio
• To configure entities and variables within Copilot conversations
• To enhance Copilots with Power Automate and other integrations
• To manage topics for streamlined and effective bot conversations
• To analyse and optimise Copilot performance for better results

After attending this training, delegates will be able to independently create and extend custom Copilots that automate various business processes, from customer support to internal workflows. They will be proficient in using Microsoft Copilot Studio to manage topics, integrate actions, and leverage AI for conversational improvements.

What’s included in this Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course?

• World-Class Training Sessions from Experienced Instructors
• Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course Certificate
• Digital Delegate Pack