Microsoft Customer Data Platform Specialty | MB-260T00 in Hong Kong

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Microsoft Customer Data Platform Specialty MB260

Hong Kong

Clean, transform, and ingest data into Dynamics 365 Customer Insights.
Create a unified customer profile.
Work with Dynamics 365 Customer Insights.

Dates & Prices Dates & Prices

Course information

Microsoft Customer Data Platform Specialty MB260 Course Outline

Within this Microsoft training course, you will learn the following modules:

Module 1: Get started with Dynamics 365 Customer Insights – Data

Introduction
Dynamics 365 Customer Insights - Data
Work with Demo Data
Get Started
Consume Customer Insights Data

Module 2: Ingest Data into Customer Insights – Data

Introduction
Import Data Sources Using Power Query
Clean, Transform, and Load Data
Connect to an Azure Data Lake
Connect to a Microsoft Dataverse
Work with Data Sets
Refresh Data Sources

Module 3: Create a Unified Customer Profile in Dynamics 365 Customer Insights – Data

Introduction
Define Source Columns
Define Duplicate Record Settings
Define Matching Rules
Create a Unified Customer Profile
Exercise - Create a Customer Insights - Data instance, Ingest Data, and Unify Data

Module 4: Work with Dynamics 365 Customer Insights – Data

Introduction
Configure Searching and Filtering Indexes
Define Activities
Work with Measures
Segmentation
Get Suggested Segments
Segment Insights
Use Customer Insights - Data for a Complete Solution

Module 5: Enrich data and predictions with Customer Insights – Data

Introduction
Enrich Data
Brand and Interest Enrichment
Use Enrichment Services
Work with Predictions
Predict Subscription Churn
Use Machine-Learning Models

Who should attend this Microsoft Customer Data Platform Specialty MB260 Training?

The Microsoft Customer Data Platform Specialty MB260 Training is targeted towards professionals who are focused on leveraging customer data for actionable insights, personalised marketing, and enhanced customer experiences. The following professionals will benefit from this course:

Customer Relationship Managers
IT Managers
Sales Managers
Database Administrators
Data Scientists
E-commerce Managers
Social Media Managers

Prerequisites of the Microsoft Customer Data Platform Specialty MB260 Training

There are no formal prerequisites for the Microsoft Customer Data Platform Specialty MB260 Training. However, some Familiarity with Dynamics 365 Customer Insights and some firsthand experience with one or more Dynamics 365 Apps.

Microsoft Customer Data Platform Specialty MB260 Course Overview

Dynamics 365 Training is essential for organisations seeking to leverage customer data for strategic advantage. This training delves into Microsoft's Customer Data Platform, demonstrating its relevance in today's data-driven landscape where understanding and predicting customer behaviours are paramount.

Mastery of Microsoft Dynamics 365 Certification is crucial for IT professionals, data analysts, and marketing specialists aiming to optimise customer interactions and enhance business outcomes. Professionals in these roles will find the Dynamics 365 Course instrumental in advancing their skills and career prospects.

This 4-day training by The Knowledge Academy equips delegates with comprehensive insights into Dynamics 365 Courses, focusing on practical applications and effective strategies for data management. The course is designed to empower professionals with the tools to implement Microsoft Dynamics 365 effectively in their operations.

Course Objectives

To understand the core functionalities of the Microsoft Dynamics 365 platform
To learn to analyse and utilise customer data effectively
To gain practical skills in managing and integrating customer insights
To prepare for Dynamics 365 Certification with expert guidance
To implement best practices in data-driven strategies

Upon completion of this course, delegates will be equipped with the knowledge and skills to effectively utilise the Dynamics 365 platform, enhancing their capability to drive business success through strategic data management and customer engagement.

What’s included in this Microsoft Customer Data Platform Specialty MB260 Training?

World-Class Training Sessions from Experienced Instructors
Digital Delegate Pack

Why choose us

Our Hong Kong venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hong Kong is an autonomous territory of the People’s Republic of China and can be located on the southern coast of China. Hong Kong has a population of around 7 million people. The education system in Hong Kong is mostly based around the English system and it is overseen by the Education Bureau and the Social Welfare Department. One of the earliest schools in Hong Kong was Li Ying College established in 1075. The education level begins with preschool education that is payable education, paid by pupil’s parents. The primary and secondary education is mandatory for every child in Hong Kong to attend from the age of 6 to 18. Higher education remains exclusive in Hong Kong and adult education is a growing sector in Hong Kong, with two non-profit school running evening courses. The University of Hong Kong was founded in 1911 and is the oldest tertiary (higher education) institution in Hong Kong and is organised into 10 academic faculties with English as the main language of instruction. The Education Bureau in Hong Kong also provides educational services for immigrant children from mainland China and other countries. Hong Kong also has 175 internal schools.

Address

62/F & 66/F
The Center
99 Queens Road
Central
Hong Kong

T: +852 2592 5349

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Microsoft Customer Data Platform Specialty | MB-260T00 in Hong Kong. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Microsoft Customer Data Platform Specialty | MB-260T00 in Hong Kong, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

What our customers are saying

Microsoft Customer Data Platform Specialty | MB-260T00 in Hong Kong FAQs

What time shall I arrive at the venue?

Please arrive at the venue at 8:45am.

What are the pre-requisites?

Before attending this course, students must have: Familiarity with Dynamics 365 Customer Insights. Firsthand experience with one or more Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform.

Who should attend this course?

Candidates should be familiar with Dynamics 365 Customer Insights and have firsthand experience with one or more additional Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform. They should also have working knowledge of practices related to privacy, compliance, consent, security, responsible AI, and data retention policy.

Do you offer support for the course?

We are able to provide support via phone & email prior to attending, during and after the course.

What is included in the course?

Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments

What is the duration of this course?

This course is 4 days

How long until I receive the course confirmation details?

Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

What is the cost/training fees for Microsoft Customer Data Platform Specialty MB260 certification in Hong Kong?

The training fees for Microsoft Customer Data Platform Specialty MB260 certification in Hong Kong starts from HKD15995

Which is the best training institute/provider of Microsoft Customer Data Platform Specialty MB260 in Hong Kong?

The Knowledge Academy is the Leading global training provider for Microsoft Customer Data Platform Specialty MB260.

What are the best Microsoft Dynamics 365 Training courses in Hong Kong?

Please see our Microsoft Dynamics 365 Training courses available in Hong Kong

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Trusted & Approved

Microsoft Dynamics 365 Training

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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