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ITIL® 4 Practitioner: Release Management Training Course Overview
ITIL® 4 Practitioner: Release Management Training Course Outline
Module 1: Key Concepts of the Practice
- Purpose of the Practice
- PSFs and Key Metrics of the Practice
- Key Terms/Concepts
- Release
- CI/CD and Release Management
- Release Model
- Push/Pull Conditions
Module 2: Processes of the Practice
- Inputs and Outputs of the Processes
- Key Activities of the Processes
- How to Integrate the Practice in the Organisation’s Value Streams?
Module 3: Roles and Competences of the Practice
- Responsibilities of the Key Roles of the Practice
- How to Position the Practice in the Organisational Structure?
Module 4: Information and Technology Support and Enable the Practice
- Tools Application
- Apply the Recommendations on Automation
Module 5: Role of Partners and Suppliers in the Practice
- Dependencies of the Practice on Third Parties
- How Partners and Suppliers Can Support the Practice?
Module 6: ITIL Capability Model Can be Used to Develop the Practice
- How Capability Criteria Support the Practice Capability Development?
Module 7: Recommendations for the Practice Success
- Release Management Success and Supported by the ITIL Guiding Principles
Who should attend this ITIL® 4 Practitioner: Release Management Training Course?
This ITIL® 4 Practitioner: Release Management Training Course is designed for anyone who wants to enhance their proficiency in Release Management practices. A wide range of professionals can benefit from this training:
- Release Managers
- IT Managers
- Software Developers
- DevOps Engineers
- Project Managers
- Service Delivery Managers
- Quality Assurance/Test Managers
- Systems Administrators
Prerequisites for ITIL® 4 Practitioner: Release Management Training Course
There are no formal prerequisites for attending this ITIL® 4 Practitioner: Release Management Training Course.
ITIL® 4 Practitioner: Release Management Training Course Overview
The ITIL® 4 Practitioner: Release Management Training Course is a specialised course designed to equip IT professionals with the knowledge and skills necessary to effectively manage the release of IT services and software into production environments. Release management is a critical process that ensures the smooth and controlled deployment of changes, updates, and new services, minimising disruption to business operations.
IT managers, release managers, change managers, and anyone involved in IT service management should prioritise participating in the ITIL® 4 Practitioner: Release Management Training Course. This course is particularly relevant for professionals seeking to enhance their understanding of release management principles, processes, and best practices to improve service delivery efficiency and minimise business disruptions.
During this 1-day training course, delegates will learn the inputs, outputs, and key activities involved in the release processes, understanding how to seamlessly integrate Release Management into their organisation's value streams. They will also learn the roles and competencies essential for effective release management, aligning these practices within the organisational structure.
Course Objectives
- To understand the purpose and significance of release management practices
- To identify and define key terms and concepts within release management
- To comprehend the inputs, outputs, and activities involved in processes
- To integrate release management effectively into organisational value streams
- To delineate roles and competencies crucial for successful release management
- To leverage information technology to support and enable release management
Upon completion of the ITIL® 4 Practitioner: Release Management Training Course, participants will be equipped with the knowledge, skills, and confidence needed to effectively manage the release of IT services and software within their organisation. They will be better prepared to plan, coordinate, and implement releases successfully, ultimately contributing to improved service delivery efficiency and customer satisfaction.
What's included in this ITIL® 4 Practitioner: Release Management Training Course?
- ITIL® 4 Practitioner: Release Management Examination
- World-Class Training Sessions from Experienced Instructors
- ITIL® 4 Practitioner: Release Management Certificate
- Digital Delegate Pack
ITIL® 4 Practitioner: Release Management Training Course Exam Information
The ITIL® 4 Practitioner: Release Management Training Course Exam assesses individuals' understanding of the key concepts, principles, value and challenges of the Release Management Practice. It is intended to provide individuals with best practice guidance on how to make new and changed services and features available for use.
- Question Type: Multiple Choice
- Total Questions: 20
- Total Marks: 20 Marks
- Pass Mark: 65%, or 13/20 Marks
- Duration: 30 Minutes
- Open Book/ Closed Book: Closed Book
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Practitioner: Release Management Training Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's ITIL® 4 Practitioner: Release Management Training Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
What our customers are saying
ITIL® 4 Practitioner: Release Management Training Course FAQs
Release Management involves the structured planning, coordination, and control of software releases into the live environment.
It ensures smooth and efficient deployment of changes, minimising disruptions and risks during software releases.
Release Management plays a critical role in ensuring that changes are delivered effectively while maintaining service stability.
It leads to improved efficiency, reduced downtime, enhanced customer satisfaction, and better risk management during software releases.
In this ITIL® 4 Practitioner: Release Management Training Course, you will gain expertise in planning, coordinating, and controlling software releases effectively. You will learn to streamline deployment processes, minimise risks, and align with ITIL principles for optimal release outcomes.
This course is [ 1 ] day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for ITIL® 4 Practitioner: Release Management Training Course certification in Hong Kong starts from HKD14695
The Knowledge Academy is the Leading global training provider for ITIL® 4 Practitioner: Release Management Training Course.
Please see our ITIL® Certification Training courses available in Hong Kong
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Trusted & Approved
Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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