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Interpersonal Skills Training Course Overview
Communication and Interpersonal Skills Course Outline
Module 1: Fundamentals
- Communication
- How People Communicate?
- Process of Communication
- What Does It Mean to be Assertive?
- When to be Assertive?
- Being Assertive in the Workplace
Module 2: How to Influence Others?
- Give Them What They Want
- Make Others Feel Important
- Connect with Emotions
- Empower Them
- Respect Other People’s Opinion
- Be a Leader, Not a Boss
- Show Sympathy
Module 3: Understand Being More Sensitive to Feelings
- Fundamentals of Emotional Intelligence
- Applications of Emotional Intelligence
- Emotional Strategies
Module 4: Selling Ideas and Products
- Gather Information
- Prepare a Professional Presentation
- Pinpoint Your Targets
- Qualify Your Targets
- Make the Sale
Module 5: Relationship Between Boss-Subordinate
- Introduction
- Develop Positive Influence in People Without Authority
Module 6: Assessing and Motivating Others
- Introduction
- Behavioural Approach
- Herzberg’s Motivating Factors
- Summary of Theories
- Tips for Motivation
Module 7: Handling Stress and Mental and Physical Health
- Stress
- Types of Stress
- Causes of Stress
- Ways of Handling Stress
- Indicators of Mental Health
Who should attend this Interpersonal Skills Training Course?
The Interpersonal Skills Training Course is designed to equip delegates with the skills and knowledge necessary to communicate effectively and build strong interpersonal relationships in various personal and professional settings. This training course can be beneficial to a variety of professionals, including:
- Business Professionals
- Team Leaders and Managers
- Customer Service Representatives
- Sales and Marketing Professionals
- Project Managers
- Educators and Trainers
- Human Resource Personnel
Prerequisites of the Interpersonal Skills Training Course
There are no formal prerequisites for this Interpersonal Skills Training Course.
Interpersonal Skills Training Course Overview
Interpersonal Skills Training focuses on developing effective communication and relationship-building abilities. It addresses the relevance of interpersonal skills in personal and professional success, emphasising their role in fostering collaboration, resolving conflicts, and enhancing productivity in diverse environments.
Interpersonal Skills are crucial for professionals across industries, including management, sales, customer service, and team leadership. This course is essential for individuals seeking to improve their communication, empathy, and conflict-resolution skills. It equips them with the tools to build strong interpersonal relationships and navigate social interactions effectively.
The Knowledge Academy's 1-day training provides delegates with practical strategies to enhance interpersonal skills. Delegates learn communication techniques, active listening, assertiveness, and emotional intelligence. This tailored training ensures that delegates can communicate effectively, build rapport with others, and resolve conflicts constructively, contributing to their personal and professional growth.
Course Objectives
- To understand the significance of interpersonal skills in personal and professional contexts
- To improve communication skills, including active listening and verbal/non-verbal communication
- To develop empathy and emotional intelligence for better understanding and connecting with others
- To enhance assertiveness and conflict resolution skills
- To practice effective relationship-building techniques
- To apply learned skills through role-playing exercises and real-life scenarios
Upon completing this Interpersonal Skills Course, delegates will possess enhanced interpersonal skills, enabling them to communicate more effectively, build stronger relationships, and navigate interpersonal interactions confidently and successfully in both personal and professional settings.
What’s included in this Communication and Interpersonal Skills Training Course?
- World-Class Training Sessions from Experienced Instructors
- Communication and Interpersonal Skills Certificate
- Digital Delegate Pack
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Interpersonal Skills Training Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's Interpersonal Skills Training Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
What our customers are saying
Interpersonal Skills Training Course FAQs
Interpersonal Skills provide better communication and conflict resolution abilities and foster positive team dynamics. They empower leadership qualities and adaptability in various social scenarios and open doors for career growth through networking and professional development opportunities.
This course enhances communication proficiency, conflict resolution abilities, and empathy. Through this course, you can develop stronger relationships, improve leadership qualities, and reduce stress. It fosters self-awareness, aids in networking, enhances customer relations, and boosts career prospects significantly.
There are no formal prerequisites to attend this course.
This course will benefit anyone keen on strengthening their interpersonal connections and communication dynamics.
Effective communication forms the backbone of collaboration, allowing teams to share ideas, coordinate efforts, and work cohesively towards common goals. Clear and effective communication ensures tasks are understood, deadlines are met, and expectations are aligned, reducing errors and misunderstandings.
Interpersonal Skills encompass the abilities to communicate effectively, collaborate harmoniously, understand others' perspectives, and manage relationships in various social and professional settings. They involve verbal and non-verbal communication, empathy, conflict resolution, active listening, and the capacity to build rapport and trust with others.
Should you encounter any difficulties accessing course materials, our customer support team is available to assist and promptly resolve any issues you may encounter.
The duration of this course spans 1 day.
The training fees for Interpersonal Skills Training Course certification in Hong Kong starts from HKD7995
The Knowledge Academy is the Leading global training provider for Interpersonal Skills Training Course.
Please see our Communication Skills Course courses available in Hong Kong
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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Interpersonal Skills Training Course in Hong Kong
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