Course information

Complete ITIL 4 Managing Professional (MP) Certification Path Course Outlines

Within this bundle you are required to take the following courses:

The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT enabled services, teams, and workflows.

To obtain the designation ITIL 4 Managing Professional or ITIL 4 Strategic Leader, you must complete all modules in each stream, with ITIL Strategist being a universal module for both streams.

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Who should attend this Complete ITIL 4 Managing Professional (MP) Certification Path Course?

The Complete ITIL 4 Managing Professional (MP) Certification Path Course is suitable for anyone looking to deepen their understanding of IT Service Management's best practices as defined by ITIL 4 and those aiming for advanced ITIL 4 Certifications.

A few of the professionals who will benefit from this ITIL Certification are:

  • IT Service Managers and Practitioners
  • IT Architects and Planners
  • Service Delivery Professionals
  • IT Consultants
  • Quality and Process Engineers
  • IT Auditors
  • Project Managers

Prerequisites of the Complete ITIL 4 Managing Professional (MP) Certification Path Course

To undertake the ITIL 4 Managing Professional (MP) Certification Path Course, candidates typically need an ITIL 4 Foundation Certification. Additionally, experience in IT Service Management or a related field is advantageous but not mandatory. 

Complete ITIL 4 Managing Professional (MP) Certification Course Overview

ITIL (Information Technology Infrastructure Library) is a globally recognised framework that sets best practices for IT service management, offering a structured approach to effectively plan, design, deliver, and manage IT services. ITIL is essential for optimising IT service delivery, aligning IT with business objectives, and enhancing overall service quality, reliability, and efficiency. ITIL Certification  enables organisations to utilise tools to streamline IT operations, improve service performance, and enhance customer satisfaction.

By pursuing this ITIL Certification, individuals will gain comprehensive knowledge of ITIL principles and methodologies, enabling them to significantly contribute to their organisation's IT service improvement initiatives. Attaining knowledge from this ITIL Certification will open doors to career advancement, paving the way for leadership roles and increased opportunities for professional development.

In this Complete ITIL® 4 Managing Professional (MP) Certification Path Training Course, delegates will learn the fundamental concepts, terminology, and practices of ITIL. They will also learn how to create, deliver, and support' services by mastering service design, development, and deployment. Delegates will also learn about stakeholder value concepts and high-velocity IT procedures. They will acquire Direct, Plan and Improve strategic skills to align IT services with business goals and drive continuous improvement. This ITIL Certification will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course Objectives:

  • To comprehend the value of ITIL in modern IT service management
  • To develop expertise in creating, testing, and delivering IT services
  • To align IT services with customer needs and business outcomes
  • To explore rapid IT service delivery, digital transformation, and automation
  • To drive organisational growth and value through effective IT governance
  • To enhance skills in service operation, incident management, and service desk

After attending this Complete ITIL® 4 Managing Professional (MP) Certification Path Course, delegates will be able to create, deliver, and support IT services, ensuring operational excellence and customer satisfaction. They will also be able to direct, plan, and improve IT service management, enhancing governance, risk management, and continuous improvement strategies.

 

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What’s included in the Complete ITIL 4 Managing Professional (MP) Certification Path Course?

  • World-class training from Experienced Instructors
  • Complete ITIL 4 Managing Professional (MP) Certification Path Certificate
  • Digital Delegate Pack

Why choose us

Our Saint Georges venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Saint Georges is the capital city of Grenada. It has an estimated population of 33,000 people. The official language of Grenada is English. This town is a popular tourist destination as it is the location of the country’s international airport. As of 2013 the unemployment rate in Grenada stood at 33.5 percent. The town is home to the only university in Grenada, St. Georges University. The school was established in 1977 as an independent school of medicine. The school now operates as a business and medical school. The academic programme focuses on science, medicine, veterinary medicine and business studies.

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Address

Grand Anse Pre Primary School

Lime

The Lime

Grenada

T: +08000201623

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Complete ITIL 4 Managing Professional (MP) Certification Path. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Complete ITIL 4 Managing Professional (MP) Certification Path, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Complete ITIL 4 Managing Professional (MP) Certification Path. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Complete ITIL 4 Managing Professional (MP) Certification Path sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Complete ITIL 4 Managing Professional (MP) Certification Path FAQs

Please arrive at the venue at 8:45am.
There are no formal prerequisites. However, you must take the ITIL Foundation Certification first to be able to achieve the full certification.
ITIL 4 MP has been created for IT practitioners working within technology and digital teams across businesses.
We can provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments.
This bundle will last a total of 10 days which will be determined by the individual course schedules.
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts.
The training fees for Complete ITIL 4 Managing Professional (MP) certification Pathin Saint Georges starts from $12995
The Knowledge Academy is the Leading global training provider for Complete ITIL 4 Managing Professional (MP) certification Path.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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