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Duration: 1 Days*
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This 1-day Assertiveness Training course is designed to help candidates explore and gain an understanding of the issues associated with not being assertive, and the benefits of being assertive in a workplace environment.
Upon completion of this course, candidates will feel more confident in their ability to communicate and manage colleagues and clients, especially when put in uncomfortable or difficult situations where it is important to keep calm and be an assertive presence.
Assertion means standing up for what you want and stating your thoughts clearly and calmly. It means expressing your opinion, which sometimes leads to confrontation. It takes courage. Assertiveness is a learned behaviour and some find it harder than others because of their natural, easy-going style.
Our Assertive Skills training course conveys a range of information to supply delegates with the best training experience :
Introduction to Assertiveness Skills
Getting your point across
Dealing with difficulty
This Assertiveness Skills training course is aimed at those who wish to develop their skills to deal with different individuals and difficult situations.
Anyone who wants to learn about Emotional Intelligence, Art of saying 'NO', Conflict Management, and want to be confident in what they say and do can attend this course.
Duration: 1 Days*
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Various delivery methods
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."
Diane Gray, Shell