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CMI Level 3 Certificate in First Line Management Training Course Overview
CMI Level 3 Certificate in First Line Management Training Course Outline
Our CMI Level 3 Certificate in First Line Management (SCQF) Training Course is thoughtfully structured to meet the 40 Guided Learning Hours requirement, providing delegates with 20 hours of comprehensive course material and 20 hours of interactive e-learning content.
Qualification Level: Certificate
Minimum Credit Value: 13
The following topics will be discussed in an interactive session with a certified instructor.
Unit 3001V1: Personal Development as a First Line Manager (Credit Value 6)
Module 1: Develop and Use a Personal Development Plan
- Relation between Organisational Objectives and Personal Development Objectives
- Create a Personal Development Plan
- Learning and Development Opportunities
- Review the Progress of the Plan
Module 2: How to Plan and Manage Work?
- Methods or Processes Available to Determine Work Plan Priorities
- How to Manage Time to Achieve Work Plan Objectives?
- Reasons for Incorporating Flexibility into a Work Plan
Module 3: Develop and Maintain Effective Working Relationships
- Leadership Styles and Approaches used in Different Situations
- How to Develop and Maintain Good Working Relationships?
- Working with Team Members to Maintain Standards of Work and Behaviour
Module 4: Safeguard the Welfare of the Team
- Responsibilities of a First Line Manager for Safeguarding Team Welfare
- Identify and Monitor Risks Affecting Team Welfare
- Implement Actions upon Identifying a Risk to Team Welfare
After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.
Unit 3008V1 Improving Team Performance (Credit Value 7)
Module 5: Be Able to Identify Issues which Affect Performance
- Manager’s Role in Identifying Performance Issues
- How to Evaluate Individual and Team Performance and Behaviours?
- Limits of Responsibility for Dealing
Module 6: Select and Apply Optimal Solutions for Performance Issues
- Identify the Range of Approaches Available
- Different Methods Available in Providing Help and Support
- How to Conduct a Performance Counselling Session for an Individual?
- Importance of Maintaining Confidentiality
Module 7: Achieve the Performance Issue of an Individual
- Agree on Team Member Action Plan for Issue Resolution
- Range of Support Services Available
- How to Ensure that the Desired Outcomes are Achieved?
- Disciplinary and Grievance Procedure Triggers
- First Line Manager’s Role in a Disciplinary and Grievance Situation
- Reasons for Recording Action Plan Achievements and Actions Taken
Who should attend this CMI Level 3 Diploma in First Line Management Training Course
This CMI Level 3 Diploma in First Line Management Training Course is ideal for professionals stepping into management roles or those aspiring to lead teams effectively. It's designed to equip new managers with essential skills for handling first-line management challenges with confidence and competence. Here is a list of professionals who can benefit from this CMI Level 3 Training:
- Customer Service Managers
- Team Leaders
- Supervisors
- Junior Managers
- HR Professionals
- Small Business Owners
- Project Coordinators
Prerequisites of the CMI Level 3 Diploma In First Line Management Training Course
To attend the CMI Level 3 Diploma in First Line Management, delegates should have some managerial experience or be in a supervisory role, demonstrating a keen interest in developing management skills.
CMI Level 3 Certificate in First Line Management Training Course Overview
The CMI Level 3 Certificate in First Line Management Training Course offers a comprehensive introduction to the fundamentals of effective management, tailored for new or aspiring first-line managers. This training is crucial in today's dynamic business environment, providing the foundational skills and knowledge essential for effective team leadership and operational management. The course's relevance extends across various industries, highlighting its adaptability and wide-reaching benefits.
Understanding the principles of first-line management is pivotal for professionals aiming to excel in leadership roles. The CMI Level 3 Training equips individuals with critical skills for managing teams, making informed decisions, and enhancing operational efficiency. It's particularly beneficial for supervisors, team leaders, and entry-level managers. Mastering these skills ensures effective team management, improved communication, and enhanced productivity, making it a must for aspiring leaders in any field.
The 2-day CMI Level 3 Course by the Knowledge Academy is designed to be both intensive and enlightening. It provides delegates with a concise yet thorough understanding of key management principles. This training emphasises practical skills, enabling delegates to apply their learning immediately in their professional roles. By the end of the course, delegates will be better equipped to handle managerial challenges, lead teams more effectively, and contribute significantly to their organisation's success.
Course Objectives
- To enhance delegates' understanding of effective team management principles
- To develop skills in strategic decision-making and problem-solving
- To improve communication and interpersonal skills for better team leadership
- To instil confidence in handling managerial challenges efficiently
- To provide practical tools and techniques for immediate application in the workplace
Upon completion of the CMI Level 3 Course online, delegates will possess a robust set of management skills. They will be able to lead teams more effectively, make informed decisions, and navigate the complexities of managerial roles with greater confidence and competence. This CMI Level 3 Training sets the foundation for a successful journey in management, paving the way for further professional growth and leadership opportunities.
What’s included in this CMI Level 3 Certificate in First Line Management (SCQF) Training Course?
- CMI Level 3 Certificate in First Line Management (SCQF) Assessment
- World-Class Training Sessions from Experienced Instructors
- CMI Level 3 Certificate in First Line Management (SCQF) Certificate
- Digital Delegate Pack
CMI Level 3 Certificate in First Line Management (SCQF) Assessment Information
- Learners need to complete the assessment for each attended unit, aiming for a word count of 2000 to 2500 per unit.
- Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy.
- You will receive the learner assessment guide once you’ve registered for the course.
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CMI Level 3 Certificate in First Line Management Training Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's CMI Level 3 Certificate in First Line Management Training Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's CMI Level 3 Certificate in First Line Management Training Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led CMI Level 3 Certificate in First Line Management Training Course sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
State of the art training venues
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Small class sizes
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Great value for money
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite CMI Level 3 Certificate in First Line Management Training Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our CMI Level 3 Certificate in First Line Management Training Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
CMI Level 3 Certificate in First Line Management Training Course FAQs
First line Management refers to the management of employees or teams at the lowest levels of an organisation's hierarchy. It involves overseeing day-to-day operations and ensuring that employees are working effectively to achieve organisational goals.
First-line Managers are responsible for tasks like setting work objectives, managing work schedules, fostering team relationships, safeguarding team welfare, identifying performance issues, and implementing performance improvements.
First-line Managers play a crucial role in ensuring that daily operations run smoothly. They bridge the gap between higher management and front-line employees, helping to achieve operational efficiency and team cohesion.
Improving your first-line management skills often involves formal training, like the CMI Level 3 Certificate in First Line Management, which provides comprehensive knowledge and practical skills.
In this CMI Level 3 Certificate in First Line Management (SCQF) Training Course, you will learn essential skills and knowledge to excel in First Line Management. Topics include personal development planning, work management, effective team relationships, safeguarding team welfare, and performance management, all of which are vital for success in managerial roles.
This course duration spans 2 days.
Completing the course opens career opportunities in supervisory and junior management roles across various industries.
Salaries typically range from £22,000 to £35,000, varying by industry, role, and regional factors.
The certification is highly regarded across in Germany, enhancing employability and recognition in management roles.
Registration can be completed online through our website or by contacting our customer support team.
The course covers leadership skills, communication, team management, and operational planning.
It significantly boosts management skills, enhances career prospects, and prepares for leadership roles.
Yes, delegates can attend this course online, offering flexibility to study from anywhere.
The CMI Level 3 Certificate in First Line Management remains valid indefinitely, but continuing professional development is recommended.
No formal prerequisites are required for the CMI Level 3 Certificate in First Line Management, making it accessible to all aspiring managers.
Attending this course builds foundational management skills, prepares you for leadership roles, and increases employability in managerial positions.
The training fees for CMI Level 3 Certificate in First Line Management Training Course certification in Germany starts from €4095
The Knowledge Academy is the Leading global training provider for CMI Level 3 Certificate in First Line Management Training Course.
Please see our CMI Level 3 Training courses available in Germany
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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