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Certified Lean IT Training

Key points about this course


Duration: 2 Days*

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Course Information

Certified Lean IT Training Overview

Our Certified Lean IT training provides the ideal introduction to lean thinking in IT for the improvement of quality and customer satisfaction. The APMG accredited course utilises guidance from the Lean IT Association (LITA) to help organisations understand how to organise themselves in order to deliver maximum customer value. It also enables delegates to prepare for and take the Lean IT Foundation exam and receive the Lean IT Foundation qualification.

Certified Lean IT Training Outline

The course covers the following topics:

Introduction to Lean

The Lean Customer

The Lean Process

Managing Performance

Lean Organisation

Behaviour and Attitude

Problem/Kaizen

 

At the end of the course, you will take the Lean IT Foundation exam.

 
 
 

Who should attend?

The course is aimed at any IT manager or specialist looking to improve service delivery.

 

Prerequisites

There are no prerequisites.

The course includes 2 days of classroom training from an expert instructor, courseware book including slides, and a certificate of achievement upon completion.
Yes, the course includes the Lean IT Foundation exam.
Your instructor will be a Lean IT expert with many years of experience in implementing and using the methodology.
The course will begin at 9am and finish at 5pm each day.

Certified Lean IT Training Examination

The Lean IT Foundation exam follows this format:
• Multiple choice
• 40 questions per paper
• 26/40 pass mark or 65%
• 60 minutes
• Closed book

What’s Included

  • The Certified Lean IT Examination
  • The Knowledge Academy’s Certified Lean IT Manual
  • Experienced Instructor
  • Completion Certificate
  • Refreshments

Key points about this course


Duration: 2 Days*

Dates & Prices Enquire

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How will you be funding your training?

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Key points about this course


Duration: 2 Days*


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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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