The Knowledge Academy Logo
The Knowledge Academy Logo
+ 1-866 272 8822 - Available 24/7
Empty

Send us your message.

X

Business Process Mapping

Key points about this course


Duration: 1 Days*

Dates & Prices Enquire

Available delivery methods for this course

Classroom Icon

Classroom

Onsite Icon

In-house

Online Icon

Online

Virtual Icon

Live Virtual

Course Information

Business Process Mapping Overview

This course, focused on the practical application of Business Process Mapping, will provide delegates with the insight, knowledge and confidence to make BPM a reality in their organisation. Upon completion of this Business Analysis training course, delegates will be able to document, understand and improve their organisations business processes. They will gain the knowledge and confidence to implement business process mapping within their organisation and make a significant gain in business performance.

 

Business Process Mapping is an activity which involves what a business entity does, who is responsible, how a business process should be completed and how should the success of a business process be determined.

 

Business Process Mapping Outline

The following modules will be covered during this Business Analysis Course:

 

Understanding The Terms

  • What is a process?

  • Key terms in business process mapping

 

The Stages of Business Process Mapping

  • The key stages in effective process mapping

  • 'As is' and 'to be' processes

 

Mapping a Business Activity

  • Defining the start, end and purpose of a business activity

  • Defining the key elements – tasks, decisions, inputs and outputs

  • Business activity definition forms

  • Case study part 1

  • Mapping methods – brown paper analysis

  • Case study part 2

  • Using the mapping symbols

  • Case study part 3

 

The Detail Behind the Processes

  • Workshop facilitation skills

  • Titles and numbering

  • Recording the key information – tasks, decisions, inputs, outputs, constraints and dependencies

  • Process definition forms

  • Case study part 4

 

Assigning Control and Responsibilities

  • Working out who does what

  • Using swim lanes in process maps

  • Case study part 5

 

Process Analysis

  • Identifying problems, bottlenecks and inefficiencies

  • Case study part 6

 

Creating ‘to be’ Processes

  • Reasons for change

  • Changing processes

  • Case study part 7

Who should attend this course?

This course is recommended for managers, project leaders and individuals involved in improving the effectiveness of business processes

 

Prerequisites

Delegates will be required to bring with them examples of either existing processes requiring improvement or areas where new processes need to be implemented.

Business Analysis is all about identifying business objectives, achieving such objectives, and finding solutions to business problems. To find out more, visit our Business Analysis training topic page.
Please arrive at the venue for 08:45am.
This course is 1 days.
This course is recommended for managers, project leaders and individuals involved in improving the effectiveness of business processes.

What’s Included

  • The Knowledge Academy’s Business Process Mapping Manual
  • Experienced Instructor
  • Certificate of Completion
  • Refreshments
 

Dates & Prices

Select your preferred delivery method

Choose a Region

Choose a Location

Choose a Month

Office Icon Attend your course from the office or home
Trainers Icon Interactive support from experienced trainers
Simple Icon Simple to setup and easy to use on any device

Complete the steps below to receive a quote or more information

How will you be funding your training?

Self funding

Company funding

Not sure

Key points about this course


Duration: 1 Days*


Why choose TKA logo


Gold Tag

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Trusted Icon

Trusted & Approved

Business Analyst Training

Delivery Icon

Various delivery methods

Flexible delivery methods are available depending on your learning style.

Resource Icon

Resources

Resources are included for a comprehensive learning experience.

Thames Water Logo

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

Google Logo
Samsung Logo
Shell Logo

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

Trustpilot

Click here to see our Christmas Offers!