Handling Sales Objection Training | Sales Training - in Bujumbura

Home

Courses

Sales Training

Handling Sales Objection Training

Bujumbura

Attain skills required to differentiate yourself from your competition.
Gain an understanding of steps to handle the clients’ objections effectively.
Learn demonstration products and services that can fulfil customers’ needs.

Dates & Prices Dates & Prices

Course information

Handling Sales Objection Training Course Outline

Module 1: What Objections Really Are?

Eliminating Objections Before They Arise
Leading with the ‘Soft’ Sell
Follow with the ‘Hard’ Sell

Module 2: Six-Step Method for Handling Objections

Tips, Hints, and Techniques to Become Effective Salesperson
Six-Step Method

Module 3: Getting in the Door: Appointment Objections

Getting Past the Gatekeeper
Feel, Felt, Found
Speaking with the Decision-Maker

Module 4: What Does It Really Cost: Price Objections

Getting Past Price Concerns

Module 5: Time, Experience, Credentials, and Need: Objections Continued

Time Objections
Experience Objections
Using Testimonials: Power of a Second Opinion
Credential Objections
Need Objections
Ways to Differentiate Yourself from the Competition

Module 6: Mistakes That Annoy Customers and Incite Objections

Not Being Organised
Talking Too Much
Interrupting
Lacking Sincerity
Not Analysing Needs
Being Too Pushy
Reciting a Script
Not Building Rapport
Getting Defensive
Taking it Personally

Module 7: Confidence: Great Objection Deflector

Prepare
Immerse
Know Where Your Value Lies

Module 8: Knowing When to Walk Away

Know When to Walk Away
Follow the 80/20 Rule
Ask Yourself Some Difficult Questions

Module 9: Essential Elements of the Sales Cycle

Prospecting
Qualifying
Presentation
Closing
Follow-Through
Steps for Overcoming Obstacles

Who should attend this Objection Handling Training Course?

This Objection Handling Course is ideal for sales professionals, business development representatives, and anyone involved in sales activities. This Sales Training Course can benefit a wide range of professionals, including:

Sales Executives
Account Managers
Sales Managers
Customer Relationship Managers
Sales Consultants
Inside Sales Representatives
Field Sales Representatives

Prerequisites of the Objection Handling Training Course

There are no formal prerequisites for this Objection Handling Course.

Handling Sales Objection Training Course Overview

Sales Objection is a clear expression by a buyer that a barrier exists between the current situation, which needs to be satisfied before buying any product or service. Sales objections drive many prospects not to buy products or services offered by an organisation or individual. Responding to a buyer's objections in a way that changes their mind or alleviates their concerns is known as sales objection handling. Sales objection handling skills allow salespersons to tailor their pitch and zero in on the factors that could break the deal.

This Objection Handling Training Course equips sales professionals with the tools and expertise necessary to confidently address objections, build customer trust, and increase sales success rates. It focuses on practical skills, communication techniques, and objection-handling strategies essential for navigating the sales process challenges effectively. This training provides delegates with the knowledge and skills required to overcome various sales objections and convert prospects into customers as well.

In this 1-day Objection Handling Course, delegates learn about setting the tone, ground rules, and how to gather information about the customer’s needs and concerns. They also attain in-depth knowledge about showing the customer how the product or service offered is not the problem they see it to be, but can benefit them in various ways, etc.

Course Objectives

To understand the importance of handling objections in sales
To learn how to identify and classify objections
To develop strategies for handling objections
To practice taking complaints through role-playing and other exercises
To create a positive attitude towards handling objections

After attending this Objection Handling Training Course, delegates learn to take objections positively and take them as opportunities to understand their customers properly. They also learn to effectively move to the next stage of the sales process after solving the customer's objections and making the sale.

What’s included in this Handling Sales Objection Training Course?

World-Class Training Sessions from Experienced Instructors
Handling Sales Objection Certificate
Digital Delegate Pack

Why choose us

Our Bujumbura venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Bujumbura

Bujumbura is the capital city of Burundi. It was formerly known as Usumbura. The city is the country’s main port and is where the majority of the countries chief export (coffee) is shipped from. In 2012 the unemployment rate had decreased to 7.7% from around 35% 3 years previous. The unemployment rate of the country had averaged 20% between 1990 and 2012. 7.7% is a record low for the country and shows a sign of economic advancement for the country. There are 3 universities in the city of Bujumbura. It is the home of the University of Burundi, Hope Africa University and Université du Lac Tanganyika. The University of Burundi is the only publicly funded university in the country but it is in need of a lot of improvements as a lot of the facilities have deteriorated due to civil war.

Address

King's Conference Centre
Avenue du Large,
Bujumbura 2260,
Burundi

T: +44 1344 203 999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Handling Sales Objection Training | Sales Training - in Bujumbura. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Handling Sales Objection Training | Sales Training - in Bujumbura, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's Handling Sales Objection Training | Sales Training - in Bujumbura. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Handling Sales Objection Training | Sales Training - in Bujumbura sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

I received a lot of information within few hours . My instructor Navin passionately explained everything in detail . I am New in Sales. This course was informative for me

Dance Studios DMCC

Handling Sales Objection Training | Sales Training - in Bujumbura FAQs

What is Sales Objection?

A buyer's clear and specific expression that there is a barrier between the current situation and what needs to be satisfied before buying from you is called a sales objection.

What are the prerequisites to attend this Objection Handling Training?

There are no formal prerequisites for this Objection Handling Training course.

Who should attend this course?

This Objection Handling Training Course is suitable for anyone who deals with customers and manages their objections.

What is Sales Objection Handling?

Sales Objection Handling is the process of responding to a buyer's objections in a way that changes their mind or alleviates their concerns.

What are the steps to Handle Sales Objections?

The steps to Handle Sales Objections typically involve empathising with the prospect, clarifying the objection, acknowledging it, providing a solution or addressing concerns, and then confirming the resolution to move forward, ensuring a constructive and effective approach to overcoming objections in the sales process.

What will I learn in this Objection Handling Training Course?

In this Objection Handling Training Course, delegates will acquire skills in setting the tone, establishing ground rules, and gathering information about customers' needs and concerns. The curriculum covers handling appointment objections, communicating with decision-makers, addressing common customer grievances, and various other essential concepts to enhance sales proficiency.

What is the cost/training fees for Handling Sales Objection Training certification in Bujumbura?

The training fees for Handling Sales Objection Training certification in Bujumbura starts from $1295

Which is the best training institute/provider of Handling Sales Objection Training in Bujumbura?

The Knowledge Academy is the Leading global training provider for Handling Sales Objection Training.

What are the best Sales Training courses in Bujumbura?

Please see our Sales Training courses available in Bujumbura

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

Looking for more information on Sales Training?

Back to course information

Upcoming classes
Package deals

Get a custom course package

We may not have any package deals available including this course. If you enquire or give us a call on +44 1344 203 999 and speak to our training experts, we should be able to help you with your requirements.

Book now