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There are a plethora of benefits for delegates once they have gained their ITIL certifications. The benefits for businesses are also numerous. Here are a few of them:
Understand how the processes of the IT Service Lifecycle link together
Learn to improve service delivery using best practice tools and techniques
Ensure services are optimised to meet customer needs
Develop a common terminology with other IT professionals
Gain career-enhancing certification that shows employers you understand ITIL
Connect with an international community of IT experts who use ITIL
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