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Course Information

IATA Cabin Crew Training Course Outline

Module 1: Aviation Management

  • What is Aviation?
  • Aviation Management
  • What is an Airline?
  • Airline - Financial Management
  • Airline - Route Planning
  • Concerns in Aviation

Module 2: Airline Industry

  • Introduction
  • Types of Airlines
  • Important Business Models for Airlines
  • Importance of Revenue Management

Module 3: Air Cabin Crew

  • Overview
  • Importance
  • Responsibilities
  • What to Expect?
  • Qualifications
  • Skills
  • Professional Development

Module 4: CRM Practices in Airline Industry

  • Introduction
  • How Does an Airline Company Know Its Customers?
  • Importance
  • How to Improve Customer Relationship Management?

Module 5: Safety and Emergency Procedures

  • Introduction
  • Procedures
  • Types of Emergencies
  • Emergency Notification
  • Powerplant Emergencies
  • Engine Failure
  • Stuck Throttle
  • Aviation Fuel Anomalies and Malfunctions
  • Electrical Emergencies
  • Navigation Failures
  • Aircraft Rescue and Fire Fighting Communications

Module 6: Communication and Personality Development

  • Airline Cabin Crew Skills
  • Essential Airline Cabin Crew Skills
  • How to Improve Airline Cabin Crew Skills?
  • Airline Cabin Crew Skills in Workplace
  • How to Highlight Airline Cabin Crew Skills?

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Who should attend this IATA Cabin Crew Training Course?

The IATA Cabin Crew Training Course is designed for individuals aspiring to become cabin crew members and pursue a career in the aviation industry. This course is beneficial for various professionals including:

  • Flight Attendant Candidates
  • Hospitality and Customer Service Professionals
  • Travel and Tourism Graduates
  • Communication Experts
  • Airline Ground Staff
  • Former Military Personnel

Prerequisites for the IATA Cabin Crew Training Course

There are no formal prerequisites to attend this IATA Cabin Crew Training Course.

IATA Cabin Crew Training Course Overview

Cabin Crew is made up of flight attendants in the cabin who carry out the instructions given by pilots or co-pilots outside the cockpit. They are also in charge of the safety and comfort of the passengers on a flight, and they notify them as needed. Cabin Crew is chosen in accordance with aviation organisations' rules. During a flight, crew members assist passengers, make calls on the captain's behalf, serve food and drinks, and sell duty-free goods. Primarily, this training will help the individuals maintain their skills in the aviation industry and aviation management. Further, this training helps the learners better understand customer relationship management. Pursuing this training leads to a better career and numerous lucrative jobs in the airline industry.

In this 1-day IATA Cabin Crew Training Course, delegates will learn aviation management and professional development for Cabin Crew. Further, they will also learn about various methods and techniques that an airline company uses to know its customers. They will also learn about safety and emergency procedures and other essential airline Cabin Crew skills. Our highly professional trainer with years of teaching experience will conduct this course.

Course Objectives

  • To learn about management of aviation industry
  • To attain understanding of responsibilities and duties of Cabin Crew
  • To develop skills and personality for becoming flight attendant
  • To improve customer relationship management
  • To understand importance of revenue management in aviation
  • To enhance essential airline Cabin Crew skills

After attending this course, delegates will be able to develop skills and professional personality for becoming Cabin Crew. They will also be able to know about the roles and responsibilities of Cabin Crew.

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What’s included in this IATA Cabin Crew Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • IATA Cabin Crew Certificate
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

What our customers are saying

IATA Cabin Crew Training Course FAQs

FAQ's

Cabin Crew members in the cabin carry out the instructions given by pilots or co-pilots outside the cockpit. They are also in charge of the safety and comfort of the passengers on a flight, and they notify them as needed.
There are no formal prerequisites to attend this IATA Cabin Crew Training Course.
This IATA Cabin Crew Training Course is ideal for anyone who wants to grow their career in the field of aviation industry.
They are in charge of everything from the cockpit door to the back kitchen. In both normal and emergency situations, the Cabin Crew can intervene. They follow the instructions to close the exit doors on the left and right sides of the aircraft.
Crew Resource Management refers to the effective use of all available resources for flight crew personnel in order to ensure a safe and efficient operation while reducing error, avoiding stress, and increasing efficiency.
This course is [ ] day(s)
Customer Relationship Management (CRM) is a strategy for increasing customer loyalty by maintaining a positive relationship with them. This strategy is used by all types of businesses, from large corporations to sole proprietorships.
In this IATA Cabin Crew Training Course, you will learn about aviation management, airline revenue management, and the importance of air Cabin Crew in airlines. You will also learn CRM practises in airline emergency and safety procedures.
The price for IATA Cabin Crew Training Course certification in the United States starts from $995
The Knowledge Academy is the Leading global training provider for IATA Cabin Crew Training Course.
Please see our IATA Training courses available in the United States

Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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