IATA Foundation In Travel And Tourism - Philippines

Who Should Attend and Prerequisites

Prerequisites

There are no formal prerequisites for attending this IATA Foundation in Travel and Tourism training.

Audience

This training is intended for everyone who wants to gain knowledge of travel and tourism for planning trips. However, this course will be more beneficial for:

• Travel Agents
• Airline Reservation Agents
• Tour Operators
• Call Centre Agents

IATA Foundation in Travel and Tourism Overview

Tourism is the act of spending time away from home in pursuit of recreation, relaxation, and pleasure while making use of the commercial provision of services. It boosts the revenue of the economy, creates thousands of jobs, develops the infrastructure of a country, and plants a sense of cultural exchange between foreigners and citizens. Tourism organisations offers great opportunities for emerging economies and developing countries. Studying this training will help delegates learn about how to plan and reserve travel itineraries and about customer service and loyalty. Pursuing this training helps individuals get equipped with the necessary skills and techniques to enhance their career opportunities and ultimately increase their earnings in tourism industries.

In this 1-day IATA Foundation in Travel and Tourism Training course, delegates will gain in depth knowledge about concepts of tourism, socio-cultural aspects, and tourism systems, they will also learn about baggage and personal effect coverage in tourism. During this training, they will learn about destination management companies and how to measure customer loyalty. This course will be led by our highly skilled and knowledgeable trainer, who has year of experience in teaching and will conduct this course.

Course Objectives

• To get in depth knowledge about social aspects of tourism
• To become familiar with business travel planning and reservations
• To acquire skills about travel insurance and trip cancellation
• To learn about how to interact with social media
• To get a deep understanding of destination management companies
• To work with inbound and outbound tour operators

At the end of this training, delegates will able to gather important information such as make a list, map your stop, and create a budget. They will also be able to organise travel information and tourism system.

• Delegate pack consisting of course notes and exercises
• Experienced Instructor