This ITIL® Online training course will prepare delegates for the Service Transition exam. ITIL® Online Service Transition Training Course will build on previous knowledge from the ITIL® Foundation certification, which will allow them to improve their career prospects and abilities within the workplace. Students will learn about the processes needed to build, test and implement IT products and services. The ITIL® Online Service Transition Training Course allows the delegates to take part in distance learning at their own pace, adapting to their busy schedules.
ITIL® Online Service Transition Training Course is intended for those looking to learn about the Service Transition Training area of IT Service Management to gain the certifications needed for a career or just to improve on their understanding. This ITIL® Online Training Course is specifically intended for those with busy schedules that require the flexibility to study in their own time.
This Certification is most suited for:
- IT support engineers looking to specialise in network support and management
- Network Engineers
- IT professionals looking for a widely regarded industry-specific qualification
- Executive and Directors of IT department
By choosing online learning instead of a classroom based course, it eliminates the need for time away from work, saving you valuable time and money. It is also ideal for those with tight schedules as our distance learning gives you 90 days access, meaning it can be picked up whenever you have the time. As all you need for this course is an internet connection, this course can be studied from home, meaning you can study in a more comfortable environment, also saving on travel costs.
It is required that delegates complete and pass the ITIL® Foundation course and exam before enrolling onto this course.
This ITIL® online training course has a duration on 13 hours, however you will have access to the course for 90 days from the day of booking.
The ITIL® Online Service Transition Training Course will cover the following topics:
- Introduction to Service Transition
- The inputs and outputs from Service Transition as it interfaces with the other Service Lifecycle phases.
- The fundamental aspects of Service Transition
- The definitions of the aspects of Service Transition
- Service Transition Principles
- The best practises of Service Transition in relation to stakeholder relationships
- How to apply theses best practises
- Organising for Service transition
- The interfaces that exist between Service Transition and other organisational units and the “handover points”
- What Service Transition needs Service Design and Service Operation, how it uses them and what it uses from them
- The roles and responsibilities of Service Transition and how a Service Transition organisation would be structures to utilise these roles
- Consideration of Technology
- Types of Service Asset and Configuration Management, Knowledge Management and workflow tools that can be used to back Service Transition
- The technology requirements that support Service Transition, how these would be used and where these would be used
- Implementation and improvement of Service Transition
- The stages for introducing Service Transition into an organisation
- The pre-requisites, challenges and risks involved in Service Transition.
In the 1980s, the UK Government’s Central Computer and Telecommunications Agency (CCTA) developed a set of recommendations after realising private sector contracts and standard practices has begun creating their own IT management practices independently. The IT Infrastructure Library (ITIL®) began as a collection of books, each covering a specific area within IT Service Management. It was created around a process model-based view of the control and management of operations. In 1989-96, the number of books in ITIL® v1 grew to over 30. In the early 00s, ITIL® v2 merged the books into nine “sets” that grouped related process guidelines to work alongside the different aspects of IT management, IT applications and IT services. It was updated in 2007 and then again in 2011, giving us ITIL® v3, with five volumes.
This ITIL® Online Service Transition training course is accredited by BCS.
About This Product
All of our ITIL® online courses are created by us, for us and never outsourced, ensuring the highest quality in eLearning courses. Each eLearning course is handmade by our dedicated in-house team, who spend months researching and constructing each ITIL® course they produce. The online courses are written with guidance from our expert trainers with over 5 years of experience in ITIL®, giving our distance learning courses a professional edge that delivers you the latest knowledge and understanding in a more relaxed and convenient environment.
Rather than the usual ‘question and answer’ format, our ITIL® online training courses are interactive and engaging, allowing you to get the best learning experience possible. This has also been proven to increase memory retention, which is one of the main reasons behind our high exam pass rates in ITIL® online training. Our team take extra care to ensure our online courses are as detailed and up to date as possible, resulting in us becoming one of the leading providers of ITIL® online training and ITIL® eLearning courses.