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Communication Skills Online Training Course

Summary

Duration: 2 Hours Delivery: Online Price from:

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Course Information

Course Description:

The Effective Communication Skills Online Training Course will give delegates an understanding of the importance of effective communication.

In this course, delegates will learn to use effective communication skills in your organisation, implement key interpersonal skills to enhance the organisation’s communication, gain the knowledge to understand different types of non-verbal communications and have the qualifications to enhance the organisation’s sent and received messages.

Intended for:

The Effective Communication Online Training Course is intended for anyone looking to boost their communication abilities. This applies to both in the professional environment and within personal lives. In the workplace, this course is suited to:

  • Shift Managers
  • Team Leaders
  • Shift Leaders
  • Duty Managers

By choosing online learning instead of a classroom based course, it eliminates the need for time away from work, saving you valuable time and money. It is also ideal for those with tig ht schedules as our distance learning gives you 90 days access, meaning it can be picked up whenever you have the time. As all you need for this course is an internet connection, this course can be studied from home, meaning you can study in a more comfortable environment, also saving on travel costs.

Pre-Requisites/Recommended Skills:

The Effective Communication Online Training Course has no pre-requisites and is open to everyone.

Course Duration:

The Effective Communication Online Training Course has a duration of 2 hours, however you will have access to the course for 90 days from the day of booking.

Course Outline:

This Effective Communication online training course includes the following modules:

  • Introduction to Effective Communication
  • The Principles of Effective Communication
  • Definitions and Terminology
  • Communication
  • What is a Skilled Communicator?
  • Non-Verbal Communication (NVC)
  • Individual Evaluations
  • Communication Barriers
  • Applying Answers
  • The Communication Funnel
  • Asking Questions
  • Probing Skills
  • Listening Skills
  • Active Listening Skills
  • Listening Ability
  • Communication Situations
  • Body Language
  • Asking Good Questions
  • Body Communication
  • Types of Gestures
  • Personal Action Plan
  • Types of Emotions
  • Overview

Topic Background:

Communication is the method of conveying the intended meaning from one person or group to another, ensuring everyone understands and is clear. Study of communication can be split into three key areas; communication studies, which involves human communication, information theory, which involves the storage, quantification and general communication of information and biosemiotics which looks at the communication of organisms in general.

About This Product

All of our Management Training online courses are created by us, for us and never outsourced, ensuring the highest quality in eLearning courses. Each eLearning course is handmade by our dedicated inhouse team, who spend months researching and constructing each Management Training course they produce. The online courses are written with guidance from our expert trainers with over 5 years of experience in Management Training, giving our distance learning courses a professional edge that delivers you the latest knowledge and understanding in a more relaxed and convenient environment.

Rather than the usual ‘question and answer’ format, our Management Training online training courses are interactive and engaging, allowing you to get the best learning experience possible. This has also been proven to increase memory retention, which is one of the main reasons behind our high exam pass rates in Management Training online training. Our team take extra care to ensure our online courses are as detailed and up to date as possible, resulting in us becoming one of the leading providers of Management Training online training and Management Training eLearning courses.


This section will help you understand if your computer and internet are compatible to run the online training course on our eLearning platform.

 

Minimum

Recommended

Web Camera

640 x 480 resolution

1280 x 720 resolution

Microphone

Yes, a functional one

N/A

PC Users

Windows XP

Windows 7

Mac Users

Mac OS X or higher

Mac OS X 10.7 Lion

Internet Download Speed

0.768 Mbps

1.5 Mbps

Internet Upload Speed

0.348 Mbps

1.5 Mbps

RAM

1024 MB

2 GB

Screen Resolution

1280 X 768 resolution

1280 X 768 resolution

Browser

Internet Explorer 9.0 onwards

 

Google Chrome

 

Mozilla Firefox

Google Chrome

Safari

Adobe Player

 

Adobe Flash
Adobe Shockwave


The following features are included in this course:

  • 24/7 Access
  • Interactive Training
  • Mobile Access
  • Technical and Administrative Support
  • Discussion Forums
  • Personal Performance Tool

There are no examinations in this course.

Find Dates & Prices - Communication Skills Online Training Course

Features

  • Interactive Training
  • 24/7 Access from Anywhere
  • Mobile and Device Compatible
  • Technical and Admin Support
  • Personal Performance Tool
  • Discussion Forums
  • Certificate of Completion
  • Global Live Sessions
  • Flexible Exam Process
  • Including Exams
  • Walk-In Clinics
    • 11,815
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£99

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£94

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Silver

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£89

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Bronze

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£84

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Why train with us?

Best Price in the Industry

We have the guaranteed best price for our courses in the industry

Trusted & Approved

The Knowledge Academy is a Registered Education Provider and we are approved to provide PDUs by the Project Management Institute (PMI)®. R.E.P Licensed Provider. ID: 3444

Exams & Resources Included

All exams and resources are included for a comprehensive learning experience

Various Delivery Methods

Flexible delivery methods are available depending on your learning style

Communication Skills Online Training Course FAQs

The Effective Communication Online Training Course has no pre-requisites and is open to everyone.
If you purchase the course online, you will receive you welcome pack immediately after making the payment. If you purchase the course through one of our learning advisors on call, your account will be set up within one business working day.
You will have access to the materials for 90 days from day of booking.
We provide all of our courses, which are created by our dedicated in-house online training team.
Our customer service department is available 24 hours a day, answering questions and offering support around the clock
Online training, also known as computer-based training (CBT), eLearning and distance learning is a form of training that takes place solely on the internet, using audio, video and graphics.

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