CHAMPS2® Foundation & Practitioner Overview

CHAMPS2® Foundation and Practitioner Course Outline

The content of this course combines the CHAMPS2® Foundation and Practitioner levels under one 4-day period.

Module 1: Transformational Change

  • What is a Transformation?
  • Business Transformation Means
  • Transforming the Postal Service
  • Why Transform?
  • What are we Transforming?
  • What We May Want to Achieve?
  • Transformation Journey
  • Vision Statements
  • Transformation Success Stories 
  • How Did they do it?

Module 2: Introduction to CHAMPS2®

  • Lot Has to Transform
  • Why Do We Need a Method?
  • CHAMPS2®: A Common-Sense Approach
  • Scaling CHAMPS2®
  • Applying CHAMPS2® to Programme Structure
  • Tailoring CHAMPS2®– Quality Management Framework
  • Using Quality Management Products
  • CHAMPS2®Gates
  • CHAMPS2® Vs Project/Programme Management

Module 3: Orientation to CHAMPS2®Phases

  • Transformation Initiation and Visioning
  • Shaping and Planning
  • Design
  • Service Creation and Realisation
  • Proving and Transition
  • Stabilisation
  • Benefits Realisation
    • What is it About?
    • Realise Benefits and Continuous Improvement
    • What Difference the Change Will Make?
    • Why Benefits are Important?
    • Benefits Lifecycle and Tracking Benefits

Module 4: Tools and Approaches

  • Transformation Journey
  • A Common Sense Approach
  • Transformation Initiation
  • Visioning
  • Shaping and Planning
  • Design
  • Service Creation and Realisation
  • Proving and Transition
  • Stabilisation
  • Benefits Realisation
  • Benefits Lifecycle
  • CHAMPS2® Phases

Module 5: Solution Evolution

  • Solution Design
  • Specifications
  • Make it Work
  • Put the Solution into Live Operation
  • Processes, Organisation, and Technology

Module 6: Evolution of Business Processes

  • Process Decomposition
  • Create Supporting Products
  • Verify Processes
  • Process Development Across the Phases
  • Evolution of the Organisation
  • Role/Job Design

Module 7: Implement Organisation Structure

  • Organisation Development Across the Phases
  • Evolution of Technology
  • Development and Testing
  • Put the Solution into Live Operation
  • Technology Development Across the Phases
  • Transformation Products
  • CHAMPS2® Control Section
  • CHAMPS2® Gates
  • Roles and Responsibilities
  • Design Authorities

Module 8: CHAMPS2® Strategies

  • Governance
  • Milestone Products
  • Evolution of the Business Case
  • Service Creation
  • Solution Implementation

Module 9: Benefits Management

  • Why Benefits are Important?
  • Types of Benefits and Their Importance 
  • Benefits Lifecycle
  • Benefits Management
  • Benefits Realisation Plan
  • Benefit Card
  • Benefits Management Governance

Module 10: Stakeholder Management

  • Stakeholders, Change, and Compliance
  • Stakeholder Activities and Messages
  • Change Impact
  • Communication
  • Compliance

Module 11: Quality Management

  • Quality Management Framework
  • Phase Quality Plan
  • Product Quality Plan
  • Phase Exit Criteria Checklist
  • Achieving Quality

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Who should attend this CHAMPS2® Foundation & Practitioner Course?

This CHAMPS2® Foundation and Practitioner Training Course is designed to provide a detailed understanding of the CHAMPS2® methodology and how to apply it effectively in various contexts. This course is especially beneficial for professionals such as:

  • Change Managers
  • Project Managers
  • Programme Managers
  • Senior Executives and Leaders
  • Business Analysts
  • IT Professionals
  • Operations Managers
  • Human Resource (HR) Professionals

Prerequisites of the CHAMPS2® Foundation & Practitioner Training Course

There are no formal prerequisites for this CHAMPS2® Foundation and Practitioner Course. However, candidates must successfully pass the CHAMPS2® Foundation Exam to continue to the Practitioner section of the course. 

CHAMPS2® Foundation and Practitioner Course Overview

This CHAMPS2® Foundation and Practitioner certification condense the content of the Foundation level and Practitioner level into one 4-day timeframe. Therefore, on this course candidates will learn the basics of the CHAMPS2® methodology and how to implement it within their own organisation. Specifically, this CHAMPS2® Foundation and Practitioner course will teach delegates the methodology, purpose, structures, benefits, practical skills and techniques, and the internal relations associated with CHAMPS2®. This will then produce a competent user of CHAMPS2® who can apply the methodology to their own organisation effectively, provided the correct procedures are followed.

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What's included in this CHAMPS2® Foundation & Practitioner Training Course?

  • CHAMPS2® Foundation Examination
  • CHAMPS2® Practitioner Examination
  • World-Class Training Sessions from Experienced Instructors
  • CHAMPS2® Foundation Certificate
  • CHAMPS2® Practitioner Certificate
  • Digital Delegate Pack

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CHAMPS2® Foundation Exam Information

The CHAMPS2® Foundation Exam evaluates knowledge of the CHAMPS2® methodology, a framework for enhancing business processes and managing change within organisations. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 50 (each question is worth 1 mark) 
  • Total Marks: 50 Marks 
  • Pass Marks: 64%, or 32/50 Marks 
  • Duration: 45 Minutes 
  • Open Book/Closed Book: Closed Book 

CHAMPS2® Practitioner Upgrade Exam Information

To complete this CHAMPS2® Practitioner Upgrade course, delegates must pass the associated examination. Candidates will be expected to have all the relevant knowledge of the CHAMPS2® Foundation course to pass this examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 63 (each question is worth 1 mark) 
  • Total Marks: 63 Marks  
  • Pass Marks: 50%, or 32/63 Marks 
  • Duration: 120 Minutes 
  • Open Book/Closed Book: Open Book

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CHAMPS2® Foundation & Practitioner. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's CHAMPS2® Foundation & Practitioner, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's CHAMPS2® Foundation & Practitioner. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led CHAMPS2® Foundation & Practitioner sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite CHAMPS2® Foundation & Practitioner at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our CHAMPS2® Foundation & Practitioner offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

CHAMPS2® Foundation & Practitioner FAQs

Yes, this CHAMPS2® course is accredited by APMG.
This CHAMPS2® Foundation certification is valid indefinitely. However, this could change in the future, meaning that candidates should stay up to date with CHAMPS2® amendments to ensure that the qualification does not become invalid.
Yes, candidates will be required to complete at least two hours of evening work for each day of the course.
There are no prerequisites for completing this CHAMPS2® Foundation and Practitioner course. However, in order to complete the course, both the Foundation level and Practitioner level examinations must be passed.
The training fees for CHAMPS2® Foundation & Practitioner certification in New Zealand starts from NZD5995
The Knowledge Academy is the Leading global training provider for CHAMPS2® Foundation & Practitioner.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

Our CHAMPS2® training courses are accredited by APMG.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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