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Verbal Communication Skills | Verbal Communication Training

  • Learn essential communication skills to present a positive image 
  • Small class sizes for optimum delegate-trainer interaction
  • Gain real-world skills that can be applied in the organisation
  • Courses delivered by world class training instructors
  • Book Online or Call +60 1800812339 to speak to a training advisor today

Course Dates, Locations & Prices (Top) | View Course Info

Course Name Date Location Duration Price Book Online
Improving Your Verbal Communication 02/06/17 Kuala Lumpur
1 day $1625 Book now Enquire
Improving Your Verbal Communication 04/08/17 Limited Seats Kuala Lumpur
1 day $1245 Book now Enquire
Improving Your Verbal Communication 06/10/17 Kuala Lumpur
1 day $1625 Book now Enquire
Improving Your Verbal Communication 01/12/17 Kuala Lumpur
1 day $1625 Book now Enquire
Improving Your Verbal Communication 02/02/18 Limited Seats Kuala Lumpur
1 day $1245 Book now Enquire
Improving Your Verbal Communication 06/04/18 Kuala Lumpur
1 day $1625 Book now Enquire

Course Information (Top) | View Dates & Pricing



The Improving Your Verbal Communication Course is a two-day course which will help you develop genuinely appealing and sympathetic announcement elegance. Verbal Communication is an essential skill in any business, failure to communicate adequately and respectfully will lead to consequences for both you and the other party. This is a comprehensive course for everyone as the advantages can have a definite outcome on every aspect of your life.



There are no prerequisites.


Who Should Attend?

We especially recommend this course for:

  • Managers
  • Commercial Sector Employees
  • Financial Sector Employees


Course structure               

This course has been split over two days:

  1. The first day covers the following topics: Overview of Verbal Communication, Guidelines to improve communication and different types of verbal communication.
  2. The second-day covers the following topics: Basic Skills, Speech Skills and Interpersonal Skills.


Course Content

In this course you will learn the following topics:

  1. Overview of Verbal Communication
  • Defining verbal communication
  • Various components of communicating
  • Functions
  • Barriers
  • Models
  • Different types of verbal communication
  • Choosing the right communication channel
  1. Guidelines to Improve your Communication
  • Thinking before you speak
  • Being clear and concise
  • Speaking with confidence
  • Varying your vocal tone
  • Becoming a good listener
  • Being aware of non-verbal communication cues
  • Reflecting on the perspective of your audience
  1. Types of Verbal Communication
  • Oral
  • Written
  1. Elementary abilities
  • Identify when it is suitable to describe a subject
  • Decide the most relevant and compelling media for writing
  • Discover the structure of oral discussion
  • Stating ideas clearly
  • Communicating morally
  • Planning a message for effectiveness with a foundation
  • Principal points, beneficial changes, and a resolution
  • Exercise vocal variety in rate, sound and depth
  • Understanding different communication styles clearly
  • Operate to the style assigned to the designated community
  • Collect the wants and interests of different social circles
  • Use nonverbal expression that works with the verbal message
  • Understand when to use skills for various circumstances
  • Display self-awareness as a communicator
  1. Language Skills
  • Choose and specialise in a topic
  • Adapt to opportunities when interacting with the other party
  • Demonstrate credibility
  • Distinguish facts and arguments suitable for the problem
  • Guide exchanges with consistent and sufficient arguments
  • Produce messages that change attitudes, responses, and actions
  • Describe or define feelings to others when relevant
  1. Interpersonal and Association Message Skills
  • Understand if the other party does not comprehend your message
  • Identify and manage misunderstandings
  • Recognise when it is relevant to speak
  • Explore and conduct compassion towards others


Benefits of course

  • Gives you a bright appearance
  • Provisions the right mindset
  • Helps develop your relevance to conversations
  • The coordinator doesn’t waste time applying text to an appropriate context
  • The speaker and listener are on the same wavelength when communicating with each other


Course objective

  • Using opinion as a representation of who we are
  • Determine how to lead difficult conversations
  • Detail both verbal and non-verbal communication skills
  • Learn to use the English language responsibly
  • Learn to listen actively & efficiently
  • Challenging open topics
  • Course Availability

    The spaces remaining on all courses across the website reflect the availability of the maximum printed course materials and equipment available in stock for any given event. If the spaces remaining do not appear, then there is comfortably enough lead time to provision course materials and equipment upon booking.

  • What time shall I arrive at the venue?

    Please arrive at the venue at 8:45am.

What's Included?
  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

best-price      customer-charter

Why Choose us?
  • Certified and Approved

    We're accredited by leading training organisations including AXELOS, BCS, The Chartered Institute of IT, APMG, PMI, The Open Group and many more.

  • Best Price Guarantee

    As well as providing the best training in the industry, we'll also provide it at the best price. We'll beat any like for like quote from our competitors.

  • World's Largest Global Training Provider

    We offer training in the more locations than any other provider with over 1200 training locations globally.

  • Trusted by Industry Leading Brands

    We're proud of our range of high-profile clients including brands such as JP Morgan, HSBC, British Airways, BskyB, Sony, AT&T to name only a few

  • Hands-on, Expert Instructor-led Classroom Training

    All our trainers are hand-picked, highly experienced, subject matter experts, who can not only train you but also use real world and practical examples.

  • Dedicated 24/7 Support

    We are here to provide help and guidance before, during and after your training course to make sure you get the most from your training

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