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Hospitality Management Courses - Hospitality Training

  • Gain an understanding of Hospitality, Supervision & Leadership
  • Learn the key to improving customer service
  • Develop knowledge on leading a team 
  • Courses delivered by world class training instructors
  • Training provided in luxury venues
  • Includes material and manuals
  • Book Online or Call +60 1800812339 to speak to a training advisor today              
Course Dates, Locations & Prices (Top) | View Course Info
Course Name Date Location Duration Price Book Online
Introduction to Hospitality Management Course 05/06/17 Kuala Lumpur
5 days $3809 Book now Enquire
Introduction to Hospitality Management Course 07/08/17 Limited Seats Kuala Lumpur
5 days $3499 Book now Enquire
Introduction to Hospitality Management Course 02/10/17 Kuala Lumpur
5 days $3809 Book now Enquire
Introduction to Hospitality Management Course 04/12/17 Kuala Lumpur
5 days $3809 Book now Enquire
Introduction to Hospitality Management Course 05/02/18 Limited Seats Kuala Lumpur
5 days $3499 Book now Enquire
Introduction to Hospitality Management Course 02/04/18 Kuala Lumpur
5 days $3809 Book now Enquire

Course Information (Top) | View Dates & Pricing



This course looks at the hospitality, supervision & leadership Level 3 advanced diploma. In this course, delegates will gain an understanding of improving their skills in the industry, for instance supervising food and beverage service, leading a team to improve customer service, and maintaining health, hygiene and safety.


  • No pre-requisites are required for this course.

Who should attend?

  • Individuals wanting to further their knowledge about Hospitality, Supervision & Leadership should attend.

What will you learn?

  • The ability to define hospitality
  • The ability to describe and implement leading a team
  • The ability to understand the importance of health, hygiene and safety

Course Outline

  • Introduction to Hospitality, Supervision & Leadership Level 3 Advanced Diploma
  • Overview of Hospitality
  • Overview of Supervision
  • Overview of Leadership
  • Overview of supervising food and beverage services
  • Overview of leading a team 
  • Overview of improve customer service
  • Overview of maintaining health
  • Overview of maintaining hygiene and safety
  • Course Availability

    The spaces remaining on all courses across the website reflect the availability of the maximum printed course materials and equipment available in stock for any given event. If the spaces remaining do not appear, then there is comfortably enough lead time to provision course materials and equipment upon booking.

  • What time shall I arrive at the venue?

    Please arrive at the venue for 08:45am

  • What are the pre-requisites?

    No pre-requisites are required for this course.

  • Do I need to bring anything with me to the course?

    Note pad and pen

  • What exam do I need to take?

    No examination is required for this course

  • What does The Knowledge Academy provide me on the course?

    Delegate pack consisting of course notes and exercises Manual Experienced Instructor Refreshments

  • How long until I receive the course confirmation details?

    Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

  • What is the experience of the instructor(s) delivering my course?

    All of our instructors are fully accredited and have over ten years of experience

What's Included?
  • Course Manual
  • Certificates
  • Experienced instructors
  • Refreshments

best-price      customer-charter

Why Choose us?
  • Certified and Approved

    We're accredited by leading training organisations including AXELOS, BCS, The Chartered Institute of IT, APMG, PMI, The Open Group and many more.

  • Best Price Guarantee

    As well as providing the best training in the industry, we'll also provide it at the best price. We'll beat any like for like quote from our competitors.

  • World's Largest Global Training Provider

    We offer training in the more locations than any other provider with over 1200 training locations globally.

  • Trusted by Industry Leading Brands

    We're proud of our range of high-profile clients including brands such as JP Morgan, HSBC, British Airways, BskyB, Sony, AT&T to name only a few

  • Hands-on, Expert Instructor-led Classroom Training

    All our trainers are hand-picked, highly experienced, subject matter experts, who can not only train you but also use real world and practical examples.

  • Dedicated 24/7 Support

    We are here to provide help and guidance before, during and after your training course to make sure you get the most from your training

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