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Business Administration

  • Learn principles of providing administrative services
  • Identify telephone and voicemail systems
  • Understanding communicating in a business environment
  • Courses delivered by world class training instructors
  • Training provided in luxury venues 
  • The training course includes material, manuals and exam preparation
  • Book Online or Call +60 1800812339 to speak to a training advisor today
Course Dates, Locations & Prices (Top) | View Course Info
Course Name Date Location Duration Price Book Online
Essential Business Administration Skills 09/06/17 Kuala Lumpur
1 day $1625 Book now Enquire
Essential Business Administration Skills 11/08/17 Limited Seats Kuala Lumpur
1 day $1245 Book now Enquire
Essential Business Administration Skills 13/10/17 Kuala Lumpur
1 day $1625 Book now Enquire
Essential Business Administration Skills 08/12/17 Kuala Lumpur
1 day $1625 Book now Enquire
Essential Business Administration Skills 09/02/18 Limited Seats Kuala Lumpur
1 day $1245 Book now Enquire
Essential Business Administration Skills 13/04/18 Kuala Lumpur
1 day $1625 Book now Enquire

Course Information (Top) | View Dates & Pricing



Essential Business Administration Skills is a two-day course which will develop your administarion skills to perform tasks within a business.

This course will provide you with in-depth knowledge of the wide variety of tasks that helps a business run. This includes the basics of management, finance and communication within a company. 



There are no prerequisites for this course.


Who Should Attend This Course

This course is available to everyone, but we especially recommend this course for people within the following roles:

  • Office Managers                       
  • Team/project leaders
  • Administrators
  • Supervisors
  • Secretaries
  • Support staff
  • Department Coordinators


Course Structure

Day 1

  • Business Administration Introduction
  • Management Skills
  • Administration Training

Day 2

  • Effective Communication Skills
  • Business Accounts and Transactions


Course Content

Business Administration Introduction

  • Introduction to Management skills
  • Objectives of Business Administration
  • Marketing Principles
  • Marketing Operation
  • Business Ethics
  • Information System
  • Impact of economic variable
  • Fundamental principles for essential companies
  • Identify and analyse courses of action to resolve complex problems
  • Analyse the impact of external environment
  • Understanding the different types and structures of organisations
  • Understand the importance of co-operation between internal department
  • Probability and Statistics for Business application

Management Skills

  • Chain Management
  • Time Management
  • Information System
  • Business law
  • Cost Management
  • Human Resource Management
  • Organisation behaviour
  • Management Classes
  • Strategic Management
  • Project Management Principle
  • Improve team understanding
  • Computing
  • Learn decision models
  • RISK Management

Business Administration Training

  • Evaluate financial performance.
  • Evaluation and continuous learning
  • Structure Presentation
  • Organising effective meeting
  • Communication Matters
  • Marketing principles
  • Principles of Accounting
  • Disciplines of Business
  • Establishing management knowledge
  • Methods of inquiry
  • Implement marketing strategies
  • Developing network between company and customer
  • Reduce the risk of negligence
  • Create more motivated and engaged workforce
  • Professional and service projects

 Effective Communication Skills

  • Overcoming barriers in communication
  • Communicating with confidence
  • Listening well and questioning skill
  • Learn how to Communicate effectively
  • Attempt to resolve conflict
  • Non-verbal communication
  • Assertiveness
  • Relational Communication

 Business Accounts and Transactions

  • Interpretation of financial statements
  • Introduction to Revenue Tax
  • Calculating the tax payable by organisations
  • Employees’ tax and provisional tax
  • Managing capital
  • Organisation records
  • Develop and evaluate financial plan
  • Implement financial product and services
  • Analyse and assess the impact of economic variables
  • Design and implement strategies for personal and professional development
  • Highlighting ethics and values in the finance sector
  • Coordinate the planning, implementation and management
  • Introduction to Entrepreneurial Finance
  • Financial statement analysis 

What you will learn

  • What is business administration?
  • How to maintain financial records in compliance with company policies
  • Analyse financial reports by applying statistics
  • Develop and implement strategies
  • How to Maintain business relationships
  • Leadership Skills in Business Administration
  • Learn organisation needs and objectives
  • Different Types of Organisation
  • Implementation of marketing strategies
  • Define the goals and purpose of business communication
  • Plan your workload using systems and procedures
  • Learn how you contribute as a team member
  • Enhance your interpersonal skills
  • Sorting priorities by using planning tools
  • Prepare and write accurate and precise text
  • Enhance your credibility with your manager
  • Effective ways of managing email
  • Controlling time wasters and interruptions
  • Review your current systems and procedures
  • Rights and responsibility of employment
  • Forecasting decision-making
  • Course Availability

    The spaces remaining on all courses across the website reflect the availability of the maximum printed course materials and equipment available in stock for any given event. If the spaces remaining do not appear, then there is comfortably enough lead time to provision course materials and equipment upon booking.

  • What time shall I arrive at the venue?

    Please arrive at the venue for 08:45am

  • What are the pre-requisites?

    There are no formal entry requirements for this course

  • What exam do I need to take?

    You will be assessed through a mixture of written examinations and multiple choice examinations.

  • What does The Knowledge Academy provide me on the course?

    Manual, Certificate, Experienced Instructor, Refreshments

  • How long until I receive the course confirmation details?

    Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

  • What is the experience of the instructor(s) delivering my course?

    All of our instructors are fully accredited and have over ten years of experience

What's Included?
  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

best-price      customer-charter

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  • Certified and Approved

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  • Best Price Guarantee

    As well as providing the best training in the industry, we'll also provide it at the best price. We'll beat any like for like quote from our competitors.

  • World's Largest Global Training Provider

    We offer training in the more locations than any other provider with over 1200 training locations globally.

  • Trusted by Industry Leading Brands

    We're proud of our range of high-profile clients including brands such as JP Morgan, HSBC, British Airways, BskyB, Sony, AT&T to name only a few

  • Hands-on, Expert Instructor-led Classroom Training

    All our trainers are hand-picked, highly experienced, subject matter experts, who can not only train you but also use real world and practical examples.

  • Dedicated 24/7 Support

    We are here to provide help and guidance before, during and after your training course to make sure you get the most from your training

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